ibis Bandung Trans Studio

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Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (16,651)
Other sources (241)
8.5
Very Good
From 16,651 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

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Bedroom (262)
Ambiance (241)
Staff Friendliness (235)
Accessibility (227)
Bathroom (215)
Distance to City Center (214)
Surroundings (213)
Hotel Area (199)
Room Space (182)
Variety (173)
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Traveler Reviews ibis Bandung Trans Studio

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Customer reviews
D***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
first time staying at ibis trans studio hotel for a business trip for almost a week in bandung city. it turns out there are still hotels with affordable prices with extraordinary facilities huh... all the services at ibis hotel are very satisfying, after checking out the hotel I tried to register an Allo bank account at the reception & got free cute merchandise hee... the variety of food in the restaurant is also very interesting & served fresh & clean... although the downside of the rooms at ibis hotel is that the walls are not soundproof, so the voices of people next to the room can be heard. on the last day I wanted to check out, there were many small children to the left of my room, it was quite disturbing, but luckily it was time for me to check out...
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Ubay C.
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10.0
/10
Reviewed 5 day(s) ago
Comfortable, clean, fragrant and strategic location.
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Accommodation's Reply
19 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
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Ubay C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
As usual, it's always comfortable here.
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Accommodation's Reply
19 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
H***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff is friendly... The rooms are clean... The food is delicious
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Accommodation's Reply
19 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Good location, take a little bit more time to check in.
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Accommodation's Reply
19 Nov 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hilmansyah General Manager
uda i.
icon-Leisure
Leisure
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9.1
/10
Reviewed 6 day(s) ago
The breakfast is varied and delicious. The location is easy to reach and you can walk to TSM.
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Accommodation's Reply
19 Nov 2025
Dear Mr Uda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Novia L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Even though we got a promotional price, the service and amenities remained the same. 😍 It's still a favorite hotel because they provide pillows in the rooms. 🥰
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Accommodation's Reply
19 Nov 2025
Dear Mrs Novia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 week(s) ago
Nice hotel, lovely staff, looking forward to staying there again
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Accommodation's Reply
19 Nov 2025
Dear Guest We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
khristian e.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable, clean hotel with excellent service
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Accommodation's Reply
11 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Every time I go to Bandung, I always stay here. It's very comfortable, with direct access to the mall, so finding food is easy.
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Accommodation's Reply
13 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
R***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
If you are going to Bandung, staying at the Ibis Trans Studio Hotel is definitely a great option.
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Accommodation's Reply
11 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
K***e
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10.0
/10
Reviewed 2 week(s) ago
Clean, nice, satisfying hotel, recommended, will stay again next time
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Accommodation's Reply
11 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
So good! Recommended. Family friendly and warm services. Happy and satisfied.
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Accommodation's Reply
07 Nov 2025
Dear Mr/Mrs, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything was very good and quite enjoyable.
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Accommodation's Reply
11 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The check-in process was fast, the hotel staff was friendly, the room felt just right for relaxing.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Indra Gunawan General Manager
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Tan L. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
the room has been there for quite a while so the wooden tiles are starting to come loose
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Accommodation's Reply
04 Nov 2025
Dear Mr Tan Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Indra Gunawan General Manager
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Best location and price Lots of bonuses Food: Delicious and varied Staff Assistance: The ladies and gentlemen are very helpful and friendly Highlights: The kids were very happy to get dolls and lots of other bonuses Price: Perfect Location: Very strategic
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Indra Gunawan General Manager
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MUHAMMAD A. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Best location... very recommended hotel for quick getaway traveler
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Accommodation's Reply
07 Nov 2025
Dear Mr Muhammad A.M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very impressive. Our family and I were very happy to stay at the Ibis Hotel Bandung.
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2 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Mr/ Mrs, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
It took the staff a long time to respond to the lack of towels and the bathroom hexos was dead so it smelled.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Gunawan General Manager
Number of reviews per page
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