Hotel Augusta Garut

Explore Hotel Augusta Garut
7.6
Pleasant
From 280 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.3

Meal

7.3

Location

7.9

Service and Facilites

7.5

People often mention about Hotel Augusta Garut
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Distance to City Center (11)
Bedroom (10)
Family Friendly (9)
Staff Friendliness (9)
Ambiance (9)
Room Space (9)
Bathroom (9)
Taste (7)
Accessibility (6)
Check-in/out Time (6)
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Traveler Reviews Hotel Augusta Garut

Number of reviews per page
20
40
Customer reviews
Ilham a.
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8.8
/10
Reviewed 6 week(s) ago
The room key is still old-fashioned, hopefully there will be innovation in the future because the potential is great, strategic location in the tourist area
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Accommodation's Reply
21 Oct 2025
Dear Mr. Ilham, thank you for your advice and visit. May you always be healthy, lucky, and safe. May your business run smoothly. I sincerely hope to visit again. Thank you. 🙏
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R***a
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10.0
/10
Reviewed 11 week(s) ago
good good good good good good good good good good good good good good
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Accommodation's Reply
22 Sep 2025
Dear Mr./Ms. R*a. Thank you for your review and visit.🙏. We hope you and your family are always healthy and safe. May all your affairs run smoothly. We look forward to your return visit. Thank you🙏
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a***d
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Transit
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9.1
/10
Reviewed 12 week(s) ago
It's quite pleasant for resting, even though the facilities of a 3-star hotel are not complete.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr./Ms. a*d. Thank you for visiting.🙏. May you and your family always be healthy and safe. May all your affairs run smoothly. We look forward to your return visit. Thank you🙏
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a***l
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Business
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8.3
/10
Reviewed 13 week(s) ago
Quite a good hotel with affordable price.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. a*l, Thank you for your visit and review. We hope you and your family are always healthy and safe. May all your affairs go smoothly. We look forward to your return visit. Thank you🙏
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a***l
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8.4
/10
Reviewed 13 week(s) ago
quite good hotel with affordable price
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. a*l, Thank you for your visit and review. We hope you and your family are always healthy and safe. May all your affairs go smoothly. We look forward to your return visit. Thank you🙏
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I***g
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Transit
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6.5
/10
Reviewed 17 week(s) ago
The hotel is just so-so... relatively expensive for the price offered
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Accommodation's Reply
11 Aug 2025
Dear Mr./Ms. I*g, Thank you for your visit and review. We hope you and your family are always healthy and safe. May all your affairs go smoothly. We look forward to your return visit. Thank you🙏
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Iis N.
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Staycation
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8.5
/10
Reviewed 29 week(s) ago
suitable to bring family on vacation here
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4 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mrs. Iis N, Thank you for your visit and review. May you and your family always be given health and safety. May all your affairs run smoothly. We look forward to your return visit. Thank you🙏
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N***n
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8.5
/10
Reviewed 33 week(s) ago
Location is ok, old hotel, door locks use round keys like in the bathroom, the spring mattress is not comfortable to sleep on. For breakfast, there is only fried rice, bread, chicken porridge. Open at 7, at 7.30 it's finished, have to wait for food refills.
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6 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Mr./Mrs. N*n, Thank you for your visit and review. Sorry for the inconvenience, We look forward to your return visit🙏
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Mira M.
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Staycation
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10.0
/10
Reviewed 34 week(s) ago
The receptionist was friendly and immediately provided the right solution when we got the booking date wrong. Thank you.
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3 people find it helpful
Accommodation's Reply
14 Apr 2025
View of the mountains and countryside. The room is very spacious and. Already replied. Dear Mrs. Mira M., Thank you for your visit and review 🙏. May you and your family always be given health, blessings and safety. All your affairs will be smooth. We look forward to your return visit🙏. Thank you.
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Farra R.
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10.0
/10
Reviewed 34 week(s) ago
Nice. I want to come back if I have time. Hopefully the pool has hot water.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
View of the mountains and countryside. The room is very spacious and the price is still worth it. Review submitted on March 05, 2025. Already Replied. Your Reply. Dear Mr. Farra R., Thank you for your visit and review 🙏. May you and your family always be given health, blessings and safety. All your affairs will be smooth. We look forward to your return visit🙏. Thank you.
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andi g.
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Business
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10.0
/10
Reviewed 38 week(s) ago
View of the mountains and countryside. The room is very spacious and the price is still worth it.
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1 people find it helpful
Accommodation's Reply
06 Mar 2025
Dear Mr. Andi G., Thank you for your visit and review 🙏. May you and your family always be given health, blessings and safety. May all your affairs run smoothly. We look forward to your return visit🙏. Thank you.
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L***i
icon-Leisure
Leisure
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6.4
/10
Reviewed 40 week(s) ago
Hard bed, no restaurant, spacious room,
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Mr./Mrs. L*i. Thank you for your review and visit🙏. May you and your family always be given health, blessings and safety. All your affairs will be smooth. We apologize for the inconvenience, we will pay more attention to it, to provide better comfort. Thank you for your input🙏we look forward to your return visit. Thank you
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N***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 42 week(s) ago
Further improved cleanliness
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Mr./Mrs. N*a. Thank you for your review and visit🙏. May you and your family always be given health, blessings and safety. All your affairs will be smooth. We apologize for the inconvenience, we will pay more attention to it, to provide better comfort. Thank you for your input🙏we look forward to your return visit. Thank you
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r***a
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Leisure
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8.4
/10
Reviewed 45 week(s) ago
Friendly service, standard food, please pay attention to room cleanliness, there are cockroaches in the bathroom🤦
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1 people find it helpful
Accommodation's Reply
20 Jan 2025
Dear Mr./Mrs. r*a. Thank you for your review and visit🙏. May you and your family always be given health, blessings and safety. All your affairs will be smooth. We apologize for the inconvenience, we will pay more attention to it, to provide better comfort. Thank you for your input🙏we look forward to your return visit. Thank you
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Rahardjo B. K.
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Leisure
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10.0
/10
Reviewed 48 week(s) ago
Very satisfied with the service of this hotel, from the first time the Front Office staff was very helpful when checking in. The breakfast menu is extraordinary, simple but complete. All the tastes are tried according to our family's tongue. Spacious and comfortable room for resting, hotel facilities are quite complete. When checking out, it was helped by the staff. The process is fast. There must be shortcomings of the hotel, but for our family it is very minor. Covered by the hotel's service. This deficiency is because we wanted it on the weekend and coincided with a long holiday. But all disappeared and did not become an obstacle. Anyway, the recommendation to stay here, hopefully you can come again. Success for the Agusta Garut team and management. 👍👍👍👍👍
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2 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Mr. Rahardjo B. Ke., Thank you for your visit and review 🙏. May you and your family always be given health, blessings and safety. May all your affairs run smoothly. We look forward to your return visit🙏. Thank you.
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D***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 70 week(s) ago
The hotel staff is very friendly and the tofu breakfast menu is delicious. But room cleanliness needs to be improved
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6 people find it helpful
Accommodation's Reply
05 Aug 2024
Dear Mr/Mrs Fucking, Thank you for visiting. May you and your family always be given health, blessings and safety. Everything went smoothly. Sorry for the inconvenience. We will evaluate again to improve our service even better. We look forward to your return visit 🙏. Thank You.
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Hermon
icon-origin-TRAVELOKA
6.7
/10
Reviewed 72 week(s) ago
The rooms are spacious, the towels are also outih clean, it's been a while since I had to upgrade, the food is quiet because it's not a buffet and there's only fried rice and it's not delicious.
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7 people find it helpful
Accommodation's Reply
09 Jul 2024
Dear Mr Hermon. Thank you for visiting. May you and your family always be given health, blessings and safety. Everything went smoothly. Apologize for any inconvenience. We will evaluate again. We are waiting for your return visit 🙏. Thank You.
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Yiyi P. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
Location okay. Cleanliness okay. Service okay. Enough for holiday facilities.
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1 people find it helpful
Accommodation's Reply
15 Jul 2024
Dear Mr/Mrs PM Yiyi, Thank you for your visit. We hope that you and your family will be given health, blessings and safety. Everything went smoothly. We are waiting for your return visit 🙏. Thank You.
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Kristanty K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
I made the wrong booking date but the hotel staff were very friendly and helpful until finally I was able to check in on the same day and got the room I expected. The food was very delicious, indeed the best Hotel Augusta, thank you very much.
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1 people find it helpful
Accommodation's Reply
15 Jul 2024
Dear Mr/Mrs Kristanty Thank you for your visit. May you and your family be given health, blessings and safety in all their affairs. We are waiting for your return visit 🙏. Thank You.
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
The place is quite good for a small family holiday, highly recommended!
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Accommodation's Reply
24 Jun 2024
Dear Mr/Mrs R*y. Thank you for visiting. May you always be given health, blessings and good health. All matters were carried out. We are waiting for your return visit 🙏. Thank You.
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Number of reviews per page
20
40