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Hotel Augusta Garut

Name: Hotel Augusta Garut
Address: Jl. Cipanas No. 57, Tarogong Kaler, Garut, Jawa Barat, Indonesia, 44151, Jl. Cipanas No. 57, Jawa Barat, 44151, Indonesia
Rating: 7.8

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7.8

/10

Pleasant

425 reviews

What Guests Say About Their Stay

R***n

10.0

/ 10

Very pleasant. The hotel room was clean, fragrant, and tidy. The service was also good, kind, quite friendly, and efficient.

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tatang k.

9.4

/ 10

Early check-in was possible, the staff was friendly, and the room was spacious and clean. You could request extra towels for the hot spring therapy at Tirta Gangga. It was a great experience; if I plan to visit Garut again, I'll definitely stay here.

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Sugandi

10.0

/ 10

Alhamdulillah, comfortable place, friendly service, clean rooms, friendly receptionists, delicious food, the best with affordable prices, great service, keep it up.

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Kristanty K.

10.0

/ 10

I made the wrong booking date but the hotel staff were very friendly and helpful until finally I was able to check in on the same day and got the room I expected. The food was very delicious, indeed the best Hotel Augusta, thank you very much.

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Satria G.

9.4

/ 10

The hotel is clean, the staff is friendly ".

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In the Area

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Jl. Cipanas No. 57, Tarogong Kaler, Garut, Jawa Barat, Indonesia, 44151

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Laundry service

Parking

Restaurant

Garden

Hotel Augusta Garut is a 1-star hotels that has been welcoming guests since 1996. The accommodation went through a renovation in 2015. Hotel Augusta Garut is part of Independent. There are 63 rooms spread across 6 floors.

What's around Hotel Augusta Garut

Jl. Cipanas No. 57, Tarogong Kaler, Garut, Jawa Barat, Indonesia, 44151

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Discover More About Hotel Augusta Garut

General Information

Location

Located at Jl. Cipanas No. 57 in Garut, Indonesia. Those looking to explore will find Taman Gasibu, NESAS VIKING SCHOOL, and BINOKASIH MONUMENT FOUNTAIN PARK SUMEDANG nearby.

Facilities & Amenities

Hotel Augusta Garut has Outdoor pool, Children pool, Laundry service, Parking, Restaurant, and more.

Business Facilities

For guests traveling for work, Hotel Augusta Garut has Meeting facilities available on-site.

Contact

Email: augusta_garut.diden@yahoo.com
Phone number: +62262236801
Website: www.augusta-ind.com

All facilities in Hotel Augusta Garut

Facility

Outdoor pool

Children pool

Others

Guest Services

Laundry Service
24-hour front desk

Public Facilities

Restaurant
Room service

Business Facilities

Meeting facilities

Activity & Leisure

Garden
Outdoor pool

Family & Kids

Children's pool

Connectivity

Wi-Fi in public areas

Accommodation Facilities

Car park

Accommodation Policy & General Information in Hotel Augusta Garut

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Augusta Garut	63
Number of floors in Hotel Augusta Garut	6
Another facilities in Hotel Augusta Garut	Laundry Service, 24-hour front desk, Restaurant, Room service, Meeting facilities

Frequently asked question in Hotel Augusta Garut

What is normal check-in & check-out time at Hotel Augusta Garut?

The standard check-in time at Hotel Augusta Garut is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Augusta Garut?

Hotel Augusta Garut is a 1.0-star hotel.

How many floors does Hotel Augusta Garut have?

Hotel Augusta Garut has 6 floors.

How many rooms are available at Hotel Augusta Garut?

Hotel Augusta Garut has 63 rooms in total.

What do past guests say about Hotel Augusta Garut?

Hotel Augusta Garut is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Augusta Garut

Overall Ratings & Reviews Hotel Augusta Garut

Traveloka (425)

7.8

Pleasant

From 425 reviews

Provided by travelers on

Cleanliness

7.6

Room Comfort

7.5

Meal

7.5

Location

8.2

Service and Facilites

7.8

People often mention about Hotel Augusta Garut

All

Bedroom (30)

Staff Friendliness (29)

Distance to City Center (27)

Bathroom (27)

Room Space (26)

Ambiance (25)

Hotel Area (23)

Taste (23)

Accessibility (22)

Surroundings (21)

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Traveler Reviews Hotel Augusta Garut

Number of reviews per page

Customer reviews

R***d

6.9

/10

Reviewed 4 week(s) ago

At 11:15 PM there was still live music, while I was carrying a baby and on a long journey, I felt disturbed.

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Accommodation's Reply

26 Oct 2026

Dear Ms. R*d, Thank you for your review and for visiting us. 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏

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P***r

9.7

/10

Reviewed 6 week(s) ago

Overall it's good, but the breakfast food variety is still lacking.

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Accommodation's Reply

28 Sep 2026

Dear Mr./Ms. P*r, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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andini s.

Staycation

8.5

/10

Reviewed 10 week(s) ago

The receptionist was friendly, and the staff who escorted me to my room were also friendly. The service was excellent, although there was a slight hiccup during check-in. It's just a shame the property was dusty and under-maintained. The water for showering and the toilet had a slow flow. The bathroom smelled of sewage. It wasn't soundproof, and it was made worse by the noisy guests next to me. Their child cried constantly, even when being bathed, even though he was already older, and he was outdone by the babies in the other rooms. Just come here once. Thank you.

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Accommodation's Reply

31 Aug 2026

Dear Mrs. Andini, Thank you for your review and your visit. 🙏🏼 We apologize for any inconvenience caused. 🙏🏼 We will take your feedback into consideration to prevent such incidents from happening again in the future. We wish you and your family good health, happiness, and safety. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏

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R***n

Staycation

10.0

/10

Reviewed 13 week(s) ago

Very pleasant. The hotel room was clean, fragrant, and tidy. The service was also good, kind, quite friendly, and efficient.

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Accommodation's Reply

10 Aug 2026

Dear Ms./Mrs. R*n, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety. May everything go smoothly for you. We hope to welcome you back again. Thank you 🙏

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tatang k.

Staycation

9.4

/10

Reviewed 13 week(s) ago

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Accommodation's Reply

09 Aug 2026

Dear Mr. Tatang, Thank you for your review and your visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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Zheavino A.

Leisure

6.2

/10

Reviewed 13 week(s) ago

The room was spacious, but the bed was of poor quality. The springs were all broken. I requested a replacement but received more or less the same quality. I initially wanted to add another room, but the room offered smelled damp. In the end, I ordered an extra bed. However, I got a poor quality bed that also smelled of rat urine because it was stored in an open basement. When I asked for a replacement, they told me they didn't have any. So I had to install one. I slept wearing a mask because of the smell. Honestly, this was the worst hotel experience I've ever had.

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Accommodation's Reply

09 Aug 2026

Dear Zheavino, Thank you for your review and your visit. 🙏🏼 We apologize for any inconvenience caused. We will investigate this matter to ensure it does not happen again. We hope you and your family are always healthy, happy, and safe. We wish you smooth sailing and look forward to welcoming you again. Thank you. 🙏

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Yunimar 1.

Leisure

8.5

/10

Reviewed 15 week(s) ago

The hotel staff is very friendly, the hotel is clean, comfortable, not noisy.

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Accommodation's Reply

27 Jul 2026

Dear Uniar 1, Thank you for your review and your visit. 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏

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P***a

9.1

/10

Reviewed 17 week(s) ago

Cheap but not cheap hotel, good food, friendly service.

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Accommodation's Reply

20 Jul 2026

Dear Mr./Mrs. P*a, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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Muhammad I.

Business

9.4

/10

Reviewed 17 week(s) ago

A hotel with a very beautiful and natural view.

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Accommodation's Reply

13 Jul 2026

Dear Mr. Muhammad I., Thank you for your review and your visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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Sam A.

Staycation

10.0

/10

Reviewed 17 week(s) ago

It was a pleasure to stay here, thank you.

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1 people find it helpful

Accommodation's Reply

13 Jul 2026

Dear Sam A., Thank you for your review and your visit. 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏

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S***i

Leisure

6.2

/10

Reviewed 18 week(s) ago

The bed was not clean, the sheets and blanket had lots of dirty stains.

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1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. S*i, Thank you for your review and visit 🙏🏼 We apologize for any inconvenience 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly. We hope to welcome you again. Thank you 🙏

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Santi L.

8.4

/10

Reviewed 18 week(s) ago

The mattress in the room was not comfortable, the springs were broken.

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1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Mr. Santi L., Thank you for your review and your visit. 🙏🏼 We apologize for any inconvenience caused. We hope you and your family are healthy, happy, and safe. We wish you smooth sailing and look forward to welcoming you again. Thank you. 🙏

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ahmad f.

Leisure

10.0

/10

Reviewed 18 week(s) ago

Thank God, for the price of 450 thousand during school holidays, it's worth it.

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3 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Mr. Ahmad F., Thank you for your review and your visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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A***i

9.7

/10

Reviewed 19 week(s) ago

Friendly, explains benefits to customers in an informative and flexible manner.

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Accommodation's Reply

28 Jun 2026

Dear A*i, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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E***a

Staycation

8.4

/10

Reviewed 20 week(s) ago

The hotel is okay, the food is good.

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Accommodation's Reply

21 Jun 2026

Dear E*a, Thank you for your review and your visit. 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏

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Verified Traveler

9.4

/10

Reviewed 22 week(s) ago

The view is beautiful. Breakfast with a view 😍❤️

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Accommodation's Reply

01 Jun 2026

Dear Sir/Madam, Thank you for your review and visit. 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏

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W***m

Business

8.5

/10

Reviewed 23 week(s) ago

The hotel is a bit old... but it's okay, it's still comfortable and clean... and the staff is friendly. What was special about yesterday's stay was being able to move to a room facing the pool, and wow, the view was absolutely beautiful 🙏

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1 people find it helpful

Accommodation's Reply

01 Jun 2026

Dear Ms./Mrs. W*m, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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Y***o

Leisure

8.8

/10

Reviewed 26 week(s) ago

very comfortable .. and recommended

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1 people find it helpful

Accommodation's Reply

10 May 2026

Dear Ms./Mrs. Yo, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏

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V***y

Leisure

6.6

/10

Reviewed 26 week(s) ago

It's not really worth it, a hotel with a price above 500 thousand maybe because of the long weekend. But yesterday the shower smelled, the room also smelled of cigarettes, the AC took a long time to cool, breakfast was very ordinary for that price, no vegetables/stir-fries, only fried rice, fried food, martabak, nuggets, crackers, egg stall, cereal, chicken porridge, 1 type of fruit, boiled food, drinks.

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Accommodation's Reply

10 May 2026

Dear V*y, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. We hope everything goes smoothly. We apologize for any inconvenience caused. We will conduct a reassessment. We hope to welcome you again. Thank you 🙏

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V***y

Leisure

6.6

/10

Reviewed 26 week(s) ago

As soon as I entered the room, it smelled of cigarettes, was stuffy, and the bathroom smelled of urine. The room was spacious, the TV was average, and the breakfast was very basic for the price. Perhaps the price had gone up because of the long weekend.

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Accommodation's Reply

10 May 2026

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.