Arrived at 3:00 PM, an hour after the check-in time of 2:00 PM, and still had to wait until 3:40 PM for check-in, without any information, notification, or confirmation. I thought it was because of the queue, but it turned out to be because the room wasn't ready yet. There were no towels when I entered the room. The air conditioning was outmatched by the heat outside during the day. There were stains on the bedcover, but it was still tolerable for me.