Hotel Arwana
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Overall Ratings & Reviews Hotel Arwana
Traveloka (2,640)
8.6
Very Good
From 2,640 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.5
Location
8.8
Service and Facilites
8.8
People often mention about Hotel Arwana
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Staff Friendliness (53)
Bedroom (46)
Ambiance (44)
Room Space (44)
Hotel Area (43)
Accessibility (41)
Bathroom (40)
Distance to City Center (39)
Surroundings (39)
Check-in/out Time (38)
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Traveler Reviews Hotel Arwana
Number of reviews per page
20
40
Customer reviews
r***t
8.2
/10
Reviewed 8 hour(s) ago
affordable in the center of mangga besar..
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H***h
10.0
/10
Reviewed 4 day(s) ago
Very good, clean and close to work location
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CY
Cahyo Y.
10.0
/10
Reviewed 5 day(s) ago
My regular hotel when I'm in Jakarta... and I've been staying here for 3 days now.
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Accommodation's Reply
21 Nov 2025
Dear Cahyo Y., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing the best comfort and experience to make you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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s
sumarsono
Business
9.4
/10
Reviewed 2 week(s) ago
Super cool.. The receptionists are friendly and the place is very cozy.
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Accommodation's Reply
12 Nov 2025
Dear Mr. Sumarsono, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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JS
Jon S.
Medical
9.7
/10
Reviewed 2 week(s) ago
Like at home, cool and very friendly
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Accommodation's Reply
12 Nov 2025
Dear Mr. Jon S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
Business
9.4
/10
Reviewed 2 week(s) ago
The staff are very friendly and beautiful. The rooms are also clean, close to places to eat.
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Accommodation's Reply
11 Nov 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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NA
Nur A.
Transit
8.2
/10
Reviewed 3 week(s) ago
The breakfast menu was incomplete, none of the dishes were tasty, the chicken still smelled fishy, there were no options except rice and toast, the fried rice was tasteless, I was disappointed, it was expensive.
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Accommodation's Reply
05 Nov 2025
Ms. Noor A. Best regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We apologize for the inconvenience. We will continue to strive to provide you with the best comfort and experience, so that you will feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Verified Traveler
Business
10.0
/10
Reviewed 4 week(s) ago
Check in is very easy... No deposit required, no long waits at check in, no need to wait until 1 o'clock. The staff are good... Very friendly.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Arwana Hotel Jakarta would like to extend our warmest regards to you for taking the time to stay with us and write a review about our hotel. We are honored to have served you throughout your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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L***a
Business
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly and very helpful. I've stayed here 3 times. I'll come here again next time 😊😊
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
Business
8.2
/10
Reviewed 4 week(s) ago
friendly staff, and clean rooms.. close to places to eat..
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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h
hendrik
10.0
/10
Reviewed 4 week(s) ago
Very comfortable hotel, and easy to find food, culinary area has many choices
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Accommodation's Reply
30 Oct 2025
Dear Mr. Hendrik, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Robby
Staycation
10.0
/10
Reviewed 6 week(s) ago
Cool, basically solid, will come back again if I'm in the Mabes area
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Accommodation's Reply
16 Oct 2025
Dear Mr. Robbie S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Yoga P.
Business
10.0
/10
Reviewed 6 week(s) ago
Helpful, friendly staff, clean hotel, close to everywhere.
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Accommodation's Reply
21 Oct 2025
Dear Yoga P, Warm greetings from Arwana Hotel Jakarta. Thank you for staying with us and taking the time to leave a review. We are delighted to have provided you with the best service and experience during your stay at Arwana Hotel. We always strive to provide the utmost comfort and experience, making you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Sincerely, Arwana Hotel Management
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A***a
Business
9.4
/10
Reviewed 6 week(s) ago
The staff was very friendly, and the check-in and check-out process was very fast. Thank you Arwana.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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I***h
8.2
/10
Reviewed 6 week(s) ago
The check-in process was easy, the staff were nice and friendly, very helpful.
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Accommodation's Reply
14 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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hairul m.
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, welcoming, and ready to help. The rooms were spacious, and the food was delicious.
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Accommodation's Reply
09 Oct 2025
Dear Mr. Hairul M. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and leave a rating on our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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C***y
10.0
/10
Reviewed 7 week(s) ago
The hotel staff service is very good
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Accommodation's Reply
09 Oct 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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SI
Sri I. M.
10.0
/10
Reviewed 7 week(s) ago
strategic location, friendly staff and delicious food
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Accommodation's Reply
09 Oct 2025
Dear Mrs. Sri I. M. Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay and leave a rating on our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience so that you feel comfortable like at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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Ade S.
10.0
/10
Reviewed 8 week(s) ago
In short, it's nice, comfortable, solid, strategic, and clean.
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Accommodation's Reply
01 Oct 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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J
Juarsah
9.4
/10
Reviewed 11 week(s) ago
Friendly staff, clean hotel and rooms, fast check in/out, strategic location
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Accommodation's Reply
12 Sep 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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Number of reviews per page
20
40
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