The location is near a mall, it has many varieties of breakfast.

The staff are kind, the facilities are complete. You can find some restaurants near the hotel.

The check-in process is a bit long.

The rooms are spacious and the bathrooms are clean. The hotel is located near Icon Mall and is close to the city center.

Overall, I was very satisfied with my stay here. The food was delicious, the rooms were clean, the staff was friendly, and the access was easy. I'd definitely stay here again if I ever return to Palembang.

Friendly staff, fast service, lots of breakfast choices... Next time I will definitely come back to ZURI.

Kids' favorite... Recommended

Thank God... The service is satisfactory.

It's best to stay here

Amazing and fun, next time I want to staycation at The Zuri again 😍

Everything is good, but I'm not comfortable because the room is noisy and not soundproof, so there are a lot of children's voices and other things.

This check-in didn't take too long to check out.

This is my third stay here. Good service, good facilities, and great location.

The hotel staff is friendly, the food has quite a lot of variety, the room and swimming pool facilities are also complete and clean.

friendly staff, comfortable atmosphere

It's really good, the kids are all happy.

The hotel staff is friendly and the hotel is pleasant.

Very pleasant hotel

The facilities are okay and the hotel staff is very friendly, especially the cleaning service, but there are some homeworks for the good of the hotel in the future. First, during breakfast time, many of the food stands are empty, it is very slow to refill the food. Second, for heavy side dishes, try to heat them first, yesterday I got chicken that was still cold. Third, try to have a staff member monitor when the food is finished so they can coordinate with the kitchen, it would be very unfortunate if an incident like mine happened again, especially during the holiday season like now. Thank you, hopefully it will be better in the future

2 nights accommodation but the card is not automatically updated... it's a hassle when returning from swimming, but the room doesn't have elevator access