Grand Darmo Suite by AMITHYA

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Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (10,805)
Other sources (55)
8.4
Very Good
From 10,805 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (173)
Bedroom (173)
Staff Friendliness (171)
Surroundings (166)
Distance to City Center (156)
Ambiance (152)
Bathroom (134)
Accessibility (130)
Hotel Area (130)
Taste (120)
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Traveler Reviews Grand Darmo Suite by AMITHYA

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Customer reviews
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Very satisfied, comfortable, clean, quiet.
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1 people find it helpful
N***A
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Leisure
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8.2
/10
Reviewed 4 day(s) ago
Overall it's okay, but the lighting in the room is lacking and the bed is very hard so it's not very comfortable when sleeping 😬
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N***r
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Leisure
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10.0
/10
Reviewed 4 day(s) ago
Very friendly hotel staff.... Comfortable place... Very beautiful view of Surabaya city at night.... Complete facilities, swimming pool, fitness center, and cafe....
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R***o
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Business
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10.0
/10
Reviewed 1 week(s) ago
Good service and place. Nice hotel and near to city
1 people find it helpful
Louisa L.
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Transit
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6.7
/10
Reviewed 2 week(s) ago
i dont like location, i tought was in darmo main road. other reason i gave less score because the extra bed i had to pay is overcharge price comparing most hotel. i had to pay Rp250.000 or around Aud $25 which i paid normally only Rp 150.000 or around Aud $15. The room only Rp400.000 and extra bed id half the room price, better you book 2 rooms
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1 people find it helpful
Accommodation's Reply
18 Dec 2025
Amazing day, thank you for taking the time to share your experience. We apologize if the location and extra bed pricing did not meet your expectations. The extra bed rate reflects additional amenities and services provided for our guests.We trully value your feedback and will take it into consideration for future improvements. We hope to have the opportunity to welcome you again. Best Regards, Agus Suhendro. (Front Office Manager)
A***s
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9.7
/10
Reviewed 2 week(s) ago
Nice, clean, cool, neat, friendly
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Accommodation's Reply
18 Dec 2025
Have a great day! Thank you for your review. We are delighted to hear that our hotel was clean, tidy, comfortable, and the service was friendly. We hope to welcome you again next time. Sincerely, Agus Suhendro (Reception Manager)
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Ade F. n.
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9.7
/10
Reviewed 2 week(s) ago
The location is the best, it's close to everywhere, the staff are all friendly, and the breakfast is varied, plus the rooms are clean and the AC is cold, for a hotel that has been operating for quite a long time, it's really good, but please pay more attention to the gym because some of the gym equipment has started to rust and can't operate, that's the only minus point, otherwise it's okay.
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Accommodation's Reply
18 Dec 2025
It was a wonderful day! Thank you for your detailed review and feedback. We are delighted to hear about the excellent location, friendly staff, varied breakfast options, and the cleanliness and comfort of the rooms. Regarding the fitness facilities, we appreciate your suggestion and will take it into consideration for future improvements. Thank you for your trust and we look forward to welcoming you again. Sincerely, Agus Suhendro (Front Desk Manager)
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Aditya E.
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8.5
/10
Reviewed 2 week(s) ago
From December 6th to 7th (1 night), I stayed on the 6th floor. The footsteps on the 7th floor could be heard clearly on the 6th floor. So it was quite noisy. Other than that, this hotel was OK. I liked the location.
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1 people find it helpful
Accommodation's Reply
18 Dec 2025
Have a great day! Thank you for your review, Ms. Aditya. We apologize for any inconvenience caused by the noise from the upper floor during your stay. We will take this feedback into consideration for your future stays. We are pleased to hear that the hotel's location still provides a pleasant experience. We hope to welcome you back again in the future. Sincerely, Agus Suhendro, Front Office Manager
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Monica D.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Recommended spacious rooms, suitable for family time, clean and comfortable, close to the city center.
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Accommodation's Reply
18 Dec 2025
It was a wonderful day. Thank you for your feedback. We are glad to hear that our room was comfortable, perfect for a family vacation, and close to the city center. We hope to welcome you and your family back again soon. Sincerely, Agus Suhendro (Reception Manager)
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A***l
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Staycation
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9.3
/10
Reviewed 3 week(s) ago
everything is good. only the breakfast menu is lacking in variety
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3 people find it helpful
Accommodation's Reply
11 Dec 2025
Another great day! Thank you for staying with us and writing such a helpful review. We are delighted to hear that your overall experience was pleasant. We will take your feedback regarding the breakfast menu selection into consideration by the relevant team for future improvements. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro (Front Desk Manager)
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ariyanti r.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
In front of the hotel there is a famous rawon, close to culinary delights
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Accommodation's Reply
11 Dec 2025
It was another wonderful day. Thank you, Ariyanti, for your rating and review. We are delighted to hear that our hotel's location made it easy for you to enjoy local cuisine. We hope you had a memorable stay and we look forward to welcoming you back soon. Sincerely, Agus Suhendro (Reception Manager)
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A***g
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
It's perfect for families because it's close to Bungkul Park. Kids can play in Bungkul Park while enjoying the culinary delights of rawon Kalkulator. It's so much fun.
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2 people find it helpful
Accommodation's Reply
11 Dec 2025
It was another wonderful day. Thank you for your positive review. We are delighted to hear that our hotel's location made your and your family's vacation even more enjoyable, especially the convenient access to Bangul National Park and surrounding food options. We hope you had a memorable time and we look forward to welcoming you back again. Sincerely, Agus Suhendro (Reception Manager)
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Verified Traveler
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9.4
/10
Reviewed 4 week(s) ago
Located conveniently close to Gubeng and Wonokromo Stations, the hotel is easily accessible by any mode of transportation. The hotel's location, right next to the Taman Bungkul Public Park, offers a serene environment, adding to its appeal. The culinary offerings (located in the Taman Bungkul area) are quite diverse, including East Javanese specialties like rawon (vegetarian soup), soto daging (beef soup), and other dishes, all complementing the comfort of your stay.
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Accommodation's Reply
04 Dec 2025
It was another wonderful day. Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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Nur A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I was really satisfied staying there, the staff were all friendly, it was close to all places in the city, there were lots of breakfast choices, in short I was really satisfied.
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2 people find it helpful
Accommodation's Reply
04 Dec 2025
It was another wonderful day. Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good to stay, near city center, clean room
1 people find it helpful
Accommodation's Reply
04 Dec 2025
It was another wonderful day. Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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SUBAIDI
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10.0
/10
Reviewed 4 week(s) ago
Hospitality and Hotel Cleanliness
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Accommodation's Reply
28 Nov 2025
Another wonderful day. Thank you for your great review. We are glad to know that you enjoyed your stay at our hotel. We hope to welcome you back again with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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Joni F.
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10.0
/10
Reviewed 4 week(s) ago
Very satisfying for staycation and business trip
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Accommodation's Reply
28 Nov 2025
It was another wonderful day. Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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riadji w.
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8.5
/10
Reviewed 4 week(s) ago
Good hotel with strategic location
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Accommodation's Reply
28 Nov 2025
It was another wonderful day. Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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Diah n.
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10.0
/10
Reviewed 4 week(s) ago
Friendly staff, clean hotel. Food was okay.
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Accommodation's Reply
28 Nov 2025
It was another wonderful day. Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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Diah A. S.
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
Check-in was on time at 2 PM. The connecting room was as requested. The cleanliness and comfort of the room were excellent. The images on this platform and the actual room were very accurate, and you could see the city lights of Surabaya. The hotel staff were friendly and ready to help. Highly recommended for traveling with a large family, especially those with children. I will stay here again on my next trip.
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Accommodation's Reply
28 Nov 2025
It was another wonderful day. Thank you for your wonderful review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back with the best service for your next visit. Best regards, Agus Suhendro (Front Desk Manager)
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Number of reviews per page
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