Dear Mr. Suwarto from PanaHouse Surabaya, Thank you for choosing to stay with us and thank you for taking the time to write a review. We are very pleased to receive such compliments from you. We are delighted that you enjoyed our hotel and hope to welcome you again. Sincerely, The Customer Experience Team

A warm greeting from Panahouse Surabaya, Ladies/Gentlemen. Thank you very much for choosing Panahouse Surabaya as your place of stay and for taking the time to share your wonderful experience with us. We sincerely appreciate your kind words. We are committed to continuously maintaining the quality of our services and facilities at Panahouse Surabaya. We look forward to welcoming you back and providing you with even more memorable experiences. Best regards, Guest

Best regards from Panahouse Surabaya Dear Valued Guest, Thank you very much for choosing Panahouse Surabaya as your place to stay and for taking the time to write us a review. We are very glad to know that you found it comfortable during your stay at Panahouse Surabaya. We welcome your visit and hope to provide you with even more memorable experiences in the future. Best regards, Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, thank you for sharing your experience. We sincerely apologize for any inconvenience caused by the room conditions, ranging from cleanliness to amenities that did not meet your expectations. Your feedback is very valuable for us to immediately make improvements, so that a similar experience does not happen again in the future. We look forward to welcoming you back with even better service and comfort. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, Thank you very much for choosing Panahouse as your place to stay. Thank you for this brief but meaningful review. We are delighted to know that our comfort, cleanliness, friendly service, and location added value to your experience. We hope to welcome you back soon. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced regarding the ineffective air conditioning in your room and the presence of mosquitoes. This certainly falls short of the comfort standards we strive to provide for every guest. Your feedback is highly valued, and we have forwarded it to our technical and housekeeping teams for immediate and comprehensive repairs. We look forward to welcoming you back, so we can provide you with an even better service and experience that meets your expectations. Warm Regards. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear our valued guest. Thank you very much for choosing panahouse Surabaya as your place to stay and taking the time to give us a review. We are glad to know that you are quite satisfied with the cleanliness of our rooms and our strategic location. We would like to express our deepest apologies for the inconvenience related to the WiFi connection and the size of the room. Your input is very valuable and will be our evaluation material to improve the quality of our services in the future. We hope to welcome you back with a better experience. 🙏. Warm Regards. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear Mrs. Annisa. Thank you for choosing Panahouse as your resting place, and thank you very much for sharing your pleasant experience with us! 🌿 We are very happy to know that our place can be a favorite short escape, especially when you need some alone time. It is also nice to hear that the room atmosphere feels comfortable and not scary, even at night 😌✨. We do want to create a calm and safe atmosphere, with facilities that still support comfort, including a mini space outside the room and easy access to minimarkets and public transportation. See you again on your next visit, whenever you need a short break. 💚. Warm Regards. Guest Experience Team

Warm greetings from panahouse surabaya. Dear Mr. Shandi A. Thank you for choosing panahouse surabaya as your place to stay, and thank you very much for taking the time to give us a review, we apologize profusely for the inconvenience Mr. Sandi related to the breakfast we serve, we will fully use this input as material to improve the quality of our service, and we hope this does not disappoint you, we really hope to be able to welcome you back and provide a better stay experience. Warm regards. Guest Experience Team

Warm greetings from panahouse surabaya. Dear Mr. Wahyu. Thank you very much for choosing panahouse surabaya as your place to stay, and thank you for taking the time to give us a review. We are very happy to know that Mr. Wahyu felt comfortable while staying at panahouse, we can't wait for Mr. Wahyu to come back to visit panahouse and get an even better experience. Warm regards. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear our esteemed guests. Thank you very much for choosing panahouse as a place to stay, and for taking the time to give us a positive review. We are so happy to know that you feel comfortable while staying at Panahouse, with easy access to public services around the hotel area, we hope that you will choose panahouse again as a place to rest on your next occasion. Warm Greetings. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear our valued guest, Thank you for taking the time to leave us a review. We are delighted to hear that the staff's friendliness, the room cleanliness, and the hotel's Instagrammable atmosphere met your expectations. Every detail, from the outdoor area, the café, to the rooms, is designed to ensure guests not only feel comfortable but also have a memorable stay filled with memorable moments. Positive feedback like this means a lot to us as we continue to maintain and improve the quality of our service. We look forward to welcoming you back to create more memories together. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, we sincerely thank you for your review. We are delighted to know that you enjoyed your stay at Panahouse and that the price met your expectations. Your satisfaction motivates us to continue providing the best service at an affordable price. We hope to welcome you back soon for an equally enjoyable stay. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear Mr. Arif, Thank you very much for taking the time to provide us with a constructive review. We greatly appreciate your feedback. We apologize for the inconvenience you experienced regarding the towels that were not suitable for use and the room's cleanliness that was not up to standard. We realize that with quite high room rates, guest expectations for comfort and cleanliness are certainly very high. Therefore, your feedback will be our priority for evaluation and quality improvement, especially in terms of cleanliness and linen provision. We look forward to welcoming you back with even better service, in line with your expectations. Warm Regards. Guest Experience Team

Warmest Greetings From Panahouse Surabaya Dear our beloved guest Thank you for your kind feedback. We are delighted to know you enjoyed our location, ambience, bed, and unique room design. At the same time, we sincerely appreciate your constructive comment regarding the bathroom door. Your input is valuable for us, and we will review this matter to improve our facilities for a better guest experience. We look forward to welcoming you back soon. Sincerely Yours Guest Experience Team

Warm Greetings from Panahouse Surabaya Dear Guest, Thank you very much for choosing Panahouse Surabaya as your accommodation and for taking the time to write a review. We are glad you found your stay at Panahouse Surabaya comfortable. We look forward to welcoming you back again soon. Best regards, Guest Experience Team

Warm Greetings From Panhouse Surabaya. Dear our valued guest. Thank you very much for taking the time to leave us a review. We regret to learn that the condition of the towels, blankets, and bathroom maintenance were not up to standard. This is an important note for us to evaluate the housekeeping team and improve the facilities. Therefore, we have now begun a gradual renovation, hopefully on another occasion, you will experience greater comfort than before. Your input is very important so that we can continue to improve the quality of service. We hope to be given the opportunity to improve your impression on your next visit. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guests, Thank you very much for choosing Panahouse as your place to stay and for taking the time to leave us a review. We are very happy to know that you enjoyed your stay with us. We hope that your next visit will be even more comfortable than before. Warm Regards. Guest Experience Team

Warm Greetings. Dear Mr. Zaenal. Thank you for choosing Panahouse as a place to rest, and thank you for taking the time to give us a review. We are glad that you are satisfied with our service, cleanliness, and also the food served. We apologize for the inconvenience because there is no elevator yet. Your input will be our consideration to improve the facilities in the future. We look forward to welcoming you back to Panahouse. Warm greetings. -Guest experience team-

Warm greetings, Thank you for taking the time to give us your review and feedback. We sincerely apologize for the inconvenience you experienced regarding the type of bed you ordered. We need to inform you that special requests that are ordered will be accommodated based on room availability when the voucher is entered. Regarding the condition of the bathroom, we also apologize for that. We will immediately convey your feedback to the housekeeping team so that it can be handled better in the future. We are glad to hear that other than that, your overall experience was quite satisfactory. We greatly appreciate your understanding, and our hope is to provide much better service if you return to stay with us again in the future. Warm regards, -Guest experience team-