People often mention about Fleur De Lys Hotel Quy Nhon
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Room Space (11)
Staff Friendliness (10)
Distance to City Center (9)
Surroundings (9)
Family Friendly (7)
Soundproof (7)
Bedroom (7)
Bathroom (7)
Accessibility (6)
Ambiance (6)
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Traveler Reviews Fleur De Lys Hotel Quy Nhon
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Customer reviews
QS
Quoc S. D. A.
8.5
/10
Reviewed 2 week(s) ago
No guests, refund requested
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N***n
8.5
/10
Reviewed 6 week(s) ago
Clean hotel. Friendly staff. Will come back again.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for choosing to stay at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel is dedicated to providing you with a perfect and memorable stay. Your warm feedback is the best gift we can give the Katsurajin Lily Hotel.
We look forward to welcoming you back to the Katsurajin Lily Hotel and providing you with the best possible service.
Thank you.
Katsurajin Lily Hotel
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MA
Ms Autumn
10.0
/10
Reviewed 9 week(s) ago
The staff is extremely friendly and cute. The rooms are beautiful with a great view. I will choose to stay here again if I have the chance to come here next time. I am really satisfied with the service and facilities.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for choosing to stay at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel is dedicated to providing you with a perfect and memorable stay. Your warm feedback is the best gift we can give the Katsurajin Lily Hotel.
We look forward to welcoming you back to the Katsurajin Lily Hotel and providing you with the best possible service.
Thank you.
Katsurajin Lily Hotel
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P***M
9.1
/10
Reviewed 10 week(s) ago
- Clean hotel, with many services suitable for vacation needs such as spa, swimming pool, gym.
- Friendly staff, quick and enthusiastic customer support
- Location near the sea, airy space, convenient to move to tourist destinations
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for choosing to stay at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel is dedicated to providing you with a perfect and memorable stay. Your warm feedback is the best gift we can give the Katsurajin Lily Hotel.
We look forward to welcoming you back to the Katsurajin Lily Hotel and providing you with the best possible service.
Thank you.
Katsurajin Lily Hotel
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V***O
Staycation
9.1
/10
Reviewed 11 week(s) ago
The hotel is located opposite the sea so it is convenient to watch the sunrise. Near the hotel there is Kim Binh shop selling delicious smoothies.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for choosing to stay at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel is dedicated to providing you with a perfect and memorable stay. Your warm feedback is the best gift we can give the Katsurajin Lily Hotel.
We look forward to welcoming you back to the Katsurajin Lily Hotel and providing you with the best possible service.
Thank you.
Katsurajin Lily Hotel
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CT
Cam T. T.
10.0
/10
Reviewed 11 week(s) ago
Super cute receptionist, luxurious room, convenient for swimming, delicious food
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for choosing to stay at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel is dedicated to providing you with a perfect and memorable stay. Your warm feedback is the best gift we can give the Katsurajin Lily Hotel.
We look forward to welcoming you back to the Katsurajin Lily Hotel and providing you with the best possible service.
Thank you.
Katsurajin Lily Hotel
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N***n
Leisure
8.8
/10
Reviewed 14 week(s) ago
Overall, staying at Fleur De Lys was good during my trip but the service for the motorbike renting was not good as I had requested to support changing the helmet but they didnt.
Need to improve the attitude of the staff who helped bring our luggage too.
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear our valued Guests,
Thank you very much for staying with us and for leaving such detailed feedback. We are delighted to hear that your sojourn with us was overall a pleasant one. At the same time, we sincerely apologize for the inconveniences you encountered during your stay, particularly regarding the motorbike rental service, which is outsourced and may sometimes lead to unexpected experiences. Please be assured that we have carefully noted this matter. We also regret to hear about your experience with our bellman service. This has been highlighted in our ongoing training program to ensure improvements moving forward.
We truly appreciate your constructive comments and look forward to the opportunity to welcome you back for a more enjoyable stay.
Warm regards,
Fleur de Lys Hotel Quy Nhon.
NP
Nguyen P. V. H.
8.5
/10
Reviewed 17 week(s) ago
Beautiful hotel, friendly staff, location right at the beach, will come back here if I have the chance
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for staying at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel strives to provide you with a perfect and memorable stay. Your positive feedback is the greatest gift we receive.
We look forward to welcoming you back to the Katsurajin Lily Hotel. We are always ready to provide the best service for you.
Thank you.
Katsurajin Lily Hotel
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ND
Nguyễn D.
10.0
/10
Reviewed 17 week(s) ago
Small, enthusiastic staff support
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for choosing to stay at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel is dedicated to providing you with a perfect and memorable stay. Your warm feedback is the best gift we can give the Katsurajin Lily Hotel.
We look forward to welcoming you back to the Katsurajin Lily Hotel and providing you with the best possible service.
Thank you.
Katsurajin Lily Hotel
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TB
Thùy B. H. D.
Business
6.5
/10
Reviewed 18 week(s) ago
I am very dissatisfied with booking a hotel through traveloka, I have paid online. But when I want a bill, the hotel does not give me a bill just because I booked online? Meanwhile, I have traveled to many places and have never encountered this situation, I booked online and still got a normal bill. Until I met this hotel. 4 stars but the service is very bad, check-in time is late at 2pm.
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Accommodation's Reply
05 Nov 2025
Dear Ms. Thuy BHD,
Thank you for sharing your recent stay with us.
According to Traveloka's policy, VAT invoices are issued directly by Traveloka for all bookings paid online through Traveloka.
We apologize for any misunderstandings during the negotiation process.
We sincerely hope to welcome you back to stay with us again. We will do our best to provide you with an even more comfortable and satisfying experience.
Thank you.
Lily BHD Hotel, Quyin City
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tt
trantan t.
Staycation
8.5
/10
Reviewed 19 week(s) ago
High price compared to SALa, everything else is good
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G***t
9.1
/10
Reviewed 19 week(s) ago
The staff are very enthusiastic and friendly.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest:
Thank you for choosing to stay at the Katsurajin Lily Hotel and for sharing your valuable feedback. The entire staff at the Katsurajin Lily Hotel is dedicated to providing you with a perfect and memorable stay. Your warm feedback is the best gift we can give the Katsurajin Lily Hotel.
We look forward to welcoming you back to the Katsurajin Lily Hotel and providing you with the best possible service.
Thank you.
Katsurajin Lily Hotel
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NB
Nguyen B. N.
10.0
/10
Reviewed 22 week(s) ago
Super friendly and lovely staff
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1 people find it helpful
Pham V. T.
6.2
/10
Reviewed 22 week(s) ago
The suite floor is still wet when I came at 4 pm. You are supposed to clean up the room hours before.
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LP
Liên P. B.
10.0
/10
Reviewed 22 week(s) ago
I was very satisfied with my stay here; clean room, spacious bathroom, friendly staff
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HT
Hiếu T.
Staycation
9.7
/10
Reviewed 27 week(s) ago
Beautiful hotel with sea view, very good service. Staff is quite cute.
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2 people find it helpful
Ps
Phu s. D.
8.5
/10
Reviewed 28 week(s) ago
Good hotel, near the beach. Stayed here twice and will come back again.
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2 people find it helpful
Pham T. T. H.
Staycation
10.0
/10
Reviewed 28 week(s) ago
Hotel right in the center, friendly and enthusiastic staff, overall ok
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2 people find it helpful
B***H
Staycation
10.0
/10
Reviewed 28 week(s) ago
My family had a great experience here. The hotel provides baby cots. The pool area with 3 water levels is great for kids. The breakfast buffet has a variety of dishes that are easy to eat.
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1 people find it helpful
CL
CƯỜNG L. V.
9.7
/10
Reviewed 29 week(s) ago
Location, facilities, hygiene, staff, etc. are all very good. But the quality of breakfast, in my opinion, is a bit monotonous, the taste is more for foreigners (Vietnamese people do not like it).