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GENERAL INFORMATION

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Refund

How long will I receive my refund to Traveloka Balance?

Can I combine Refund Balance with other payment methods

Can I transfer my Refund Balance to another Traveloka users?

Can I use coupons and/or gift voucher when transact with Refund Balance

Can I use my Refund Balance in another currency?

Can I use my Refund Balance Partially for payment?

Can I use my Refund Balance to make payment for all product on Traveloka?

Can I use the bank account in difference currency from my Refund Balance?

Can I withdraw my Refund Balance in partial amount?

Does my Refund Balance have a validity date?

How can I use Refund Balance

How is my refund converted to Refund Balance

How many time I can withdraw my Refund Balance?

How to withdraw my Refund Balance

Is there a minimum or maximum amount for using Refund Balance

Is there any maximum amount Refund Balance I can withdraw?

What happens if my refund is converted to Refund Balance

What is Refund Balance

Why I can not combine my Refund Balance to another payment method?

Why I can not toggle off Refund Balance as the payment method?

Why my Refund Balance withdrawal status is hanging in IN PROGRESS?

Why Traveloka needs my proof documents when I withdraw my Refund Balance?

Can Traveloka Balance be converted to Traveloka Points?

Can Traveloka Balance be topped up?

How long will I receive my Balance Withdrawal?

What is Refund Transfer Fee

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Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779 issued on 18 December 2015 | An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC | Legal Representative: Le Minh Tu | Email: cs@traveloka.com | Tel: +84 28 3861 4699

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