<

Help Center - Hotels

How to Know If My Booking Has Been Confirmed

Once we have received your payment, we will send you a confirmation email containing your hotel voucher and itinerary details. This may take around 5 to 10 minutes.

You can also check your booking status via My Booking on your Traveloka App or website. Your voucher will appear on My Booking and Purchase List as soon as your booking is confirmed. If you are unable to see your voucher, please try logging out and logging in again.

IS THIS ARTICLE HELPFUL?

Yes

No

CONTACT US
Still have questions? Tap below to get in touch with our customer service.
Contact us

Traveloka Vietnam Co., Ltd. · Enterprise Reg.: 0313581779, first issuance on 18 December 2015 by Ho Chi Minh City Department of Finance · Address: 2nd floor of An Phu Plaza, No. 117-119 Ly Chi Thang Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam · Legal Representative: Nguyen Thi Thu Huong · Email: cs@traveloka.com · Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved.