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Help Center - Traveloka Points

If I made a booking then decide to request a refund, what will happen to my Points?

If you submit a refund request for your booking, the amount of Pending Points that you have earned from the booking will be deducted automatically.

Please also note that if you use your Points for a booking then decide to refund the booking, your points refund policy should follow the product refund policy in general.

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