Apartaments Turístics Els Llacs

Apartments
9.2
/10
Exceptional
37 reviews

What Guests Say About Their Stay

Yair
10.0
/ 10
Loved our stay. Reserved a 1 bedroom for myself, wife and 2 teenage daughters. Got a room with an extra 1/2 bathroom which was nice. The room was clean, roomy enough and nice. Kitchen was well equipped to make breakfast. Supermarket across the street. Excellent restaurant across the street for dinner. Ski rental next door as well. Not much else within walking distance. Shuttle to Grau Roig ski area was very convenient. Spa was really nice. Indoor and outdoor hot tub, Sauna, steam room and cold plunge were very pleasant after skiing. Would stay here again. Offered indoor (very tight) parking if needed. Narrowly managed a Mazda CX30. Don’t know how a bigger car can make it! Only thing I wish I knew was that Andorra has major elevation changes in just a short distance. The hotel is at about 6600 feet and you need chains or socks for your wheels if you want to make it during any snow. Great place to stay and we were very happy here. Elena and Darturo (I think… sorry if I got that wrong) were great help.
Verified traveler
10.0
/ 10
All I had hoped for. They were slow to fix the broken light in the kitchen but I used the spa while waiting!!
Luis
10.0
/ 10
Perfecta. Es el segundo año que vamos y como siempre nos lo han puesto muy fácil a cualquier duda o problema que hemos tenido.
In the Area
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Ctra. General2 km 22, Soldeu, Andorra, Canillo, AD200

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Apartaments Turístics Els Llacs is a good choice when you are visiting Canillo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Apartaments Turístics Els Llacs

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Ctra. General2 km 22, Soldeu, Andorra, Canillo, AD200
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Discover More About Apartaments Turístics Els Llacs

Location


Staying at Apartaments Turístics Els Llacs is a good choice when you are visiting Canillo.

About Apartaments Turístics Els Llacs

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Apartaments Turístics Els Llacs.

All facilities in Apartaments Turístics Els Llacs

Others Apartaments Turístics Els Llacs
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Hot tub
  • Garden
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

General

  • PARKING_SURCHARGE
  • Terrace

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer with surcharge

In-room Facilities

  • TV

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in Apartaments Turístics Els Llacs

Important Note
  • Self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

The front desk is open during the following times:
  • Monday - Thursday: 9:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Available rooms at Apartaments Turístics Els Llacs
25
Another facilities in Apartaments Turístics Els Llacs
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Apartaments Turístics Els Llacs

What are available facilities at Apartaments Turístics Els Llacs?
There are top facilites at Apartaments Turístics Els Llacs such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apartaments Turístics Els Llacs?
The standard check-in time at Apartaments Turístics Els Llacs is starting from From 16:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Apartaments Turístics Els Llacs

9.2
Exceptional
From 37 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

10.0

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Traveler Reviews Apartaments Turístics Els Llacs

Number of reviews per page
20
40
Top reviews
n
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stayed in a 1 bed apartment in floor -3. It had good views of the Peretol ski range. You could walk there from the parking garage but there was a free bus that ran from just outside the apartments to both the Peretol and Grau Roig resorts. G.R. is larger and it is possible to ski from there and finish at Peretol for the end of the day. We are Green & Blue skiers and the slopes are wide and nice to practice on and the queues for chairlifts were very low too. we came in Feb just before English half term & it was quiet. There is a good and reasonably prices supermarket across the road for self catering. There was one restuarant but as my husband dosent eat meat, we didnt try it as fish was limited. The ski hire shop Skiset was next door so handy for equipment hire. There are public buses running regularly up & down the road and it was only 5 euro return to Andorra Le Vella. for restaurants & bars you would need to go to Soldeu or Pas de casa. we just stayed in and cooked and the tv was smart so we could loginto netflix etc. Apartment was warm. Sofa bed in living room was a bit dated and cushion wasnt too comfy but ok for a sofa if you kept pushing the cushion. The apartment sleeps four and theres only sofa seating for 2, only 4 sets of plates/cups/cutlery so we had to wash it manually rather than use dishwasher as needed the items. washing liquid and cloths were issued. washer/ dryer too which was handy. Nice place overall and would come back. Reception staff very firendly.
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Yair
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Loved our stay. Reserved a 1 bedroom for myself, wife and 2 teenage daughters. Got a room with an extra 1/2 bathroom which was nice. The room was clean, roomy enough and nice. Kitchen was well equipped to make breakfast. Supermarket across the street. Excellent restaurant across the street for dinner. Ski rental next door as well. Not much else within walking distance. Shuttle to Grau Roig ski area was very convenient. Spa was really nice. Indoor and outdoor hot tub, Sauna, steam room and cold plunge were very pleasant after skiing. Would stay here again. Offered indoor (very tight) parking if needed. Narrowly managed a Mazda CX30. Don’t know how a bigger car can make it! Only thing I wish I knew was that Andorra has major elevation changes in just a short distance. The hotel is at about 6600 feet and you need chains or socks for your wheels if you want to make it during any snow. Great place to stay and we were very happy here. Elena and Darturo (I think… sorry if I got that wrong) were great help.
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Betty
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing place
Jerry
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The room and property were clean and attractive. Our apartment was spacious as it contained three bedrooms, but it did not have much of a balcony (room to stand only) and the master bedroom bathroom had a toilet with phantom flush. While kitchen appliances, including a washing machine, worked fine, more and better cooking utensils would have been helpful to prepare meals more efficiently. There were several amenities on the property that could be improved. The outside hot tub was not hot enough nor was the sauna as the glass in the door had a space letting out heat. The fitness room lacked stationary bikes. However, the front desk employees, especially Elena, were very friendly and helpful and were able to answer our qustions and offer assistance in solving problems that arose. Free, close overnight o road parking was helpful as well.
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AMIR
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Nice place Unfortunately need to pay extra for cleaning and changing dirty towels
Verified traveler
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

All I had hoped for. They were slow to fix the broken light in the kitchen but I used the spa while waiting!!
Luis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Location is excellent, the hotel is good, but the price is high. Parking in the hotel garage is very limited, parking places are very small and is very expensive (15€/day) and it not included.
Sílvia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Ya estuvimos el invierno pasado y hemos repetido experiencia. Estanmos muy contentos. Los apartamentos son cómodos, bien ubicados, bien equipados.... y además han abierto un supermercado justo enfrente. Ideal.
Filipe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Perfeito, recomendo vivamente. O Spa foi surpreendentemente bom!
Luis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Perfecta. Es el segundo año que vamos y como siempre nos lo han puesto muy fácil a cualquier duda o problema que hemos tenido.
Marcos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ideal para unos días de ski. Transfer en la puerta hasta Grau Roig
cindy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nous avons réservé 1 nuit dans un appartement 2 chambres, arrivé sur place nous avons eu l'agréable surprise d'être surclassé. Dans un appartement tout équipé avec 3 chambres. Logement très propre. Literie très confortable. Une suite parentale avec sdb grand confort. Une hôtesse d'accueil extraordinairement agréable. Nous avons trouvé notre point de chute pour nos prochains séjours en Andorre.
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Stéphane
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Tout était très bien. Merci à Elena pour son accueil parfait
michel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent séjour dans cette résidence. Décoration des appartements soignée. Très jolie vue. Echange facile avec l'hôtel. Petit SPA agréable. Le point noir est le parking souterrain, relativement etroit. Il ne faut pas avoir une grosse voiture. Le stationnement et la sortie y sont difficiles à cause de tous poteaux présents. Il est par contre possible de stationner dehors facilement. Un magasin tout proche de l'hôtel très bien achalandé pour ne pas prendre la voiture pour les courses. Les randonnées se font dès la sortie de l'hôtel.
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Luis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Todo perfecto. Nos han ayudado desde el primer día resolviendo las dudas que pudieramos tener hasta con cualquier problema que surgió en el apartamento. Nos hicieron la estancia muy fácil.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

+Välplanerad lägenhet med bussförbindelse till liftsystem. . Mycket trevlig o hjälpsam personal och trevliga faciliteter. Fantastisk utsikt. -Mycket lyhört och väldigt hårda sängar.
Michel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Séjour familial à 7 personnes vraiment appréciable. Appartement spacieux avec salon séjour et commodités pour toute les générations.
Adriana
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Super séjour. L’hôtesse a l’accueil était très gentille. L’appartement était spacieux. La cuisine très équipée. Une vue magnifique sur la montagne. Le lit était confortable. Le spa avec le hammam, jacuzzi intérieur et un extérieur, la salle de sport, douche écossaise propres et hyper agréable. Le seul hic est que même si c’etait bien insonorisé par rapport à l’extérieur, c’était pas le cas entre les appartements. On a été dérangé tôt le matin (6h) par les bruits et gémissements de nos voisins. Sinon, impeccable. On reviendra
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Sébastien
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Hotel très sympa, bien qu'il soit situé en bord de route. L'appartement très joliment décoré avec une ambiance montagnarde et très bien équipé. Les petits défauts sont les fenêtres des chambres qui ne donnent pas sur l'extérieur mais dans un patio et le problème d'insonorisation.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

La experiencia en general fue buena por lo bonito que es el lugar, a pesar de no disponer de algunos servicios por los que habíamos pagado, como la limpieza diaria de la habitación, que no la hicieron en los cinco días de alojamiento y tampoco hubo cambio de toallas. No tenía secadora, nos quejamos y la pusieron el segundo día. El parking que era gratis para el resto de huéspedes nosotros teníamos que pagar por el, algo extraño puesto que era muy grande y estaba prácticamente vacío. En el spa no funcionaba el baño turco , y el Jacuzzi olía muy mal. Además había problemas con el personal, cuestión que afectaba directamente a la estancia de los huéspedes, echaron a la recepcionista de la tarde, la de la mañana no estuvo durante los dos últimos días , y el día del check out tuvimos que sufrir a Nicolás , persona responsable del transfer de los huéspedes a las pistas de esquí, que pusieron de responsable de la recepción y fue muy irrespetuoso, desagradable con nosotros, no sabía hacer una factura, nos trato mal, empañando por completo nuestros días en un lugar tan mágico , como es Bordes D’Envalira. Enviamos varios emails a los apartamentos y al hotel Piolet de Soldeu, que lleva la gestión de estos apartamentos, para tratar de informar de lo sucedido, pero no recibimos respuesta.
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