South Pacific Apartments Port Macquarie

Great location. Some kitchen utensils could use an upgrade.

The room was a really good size, the heated pool and spa were well liked by our children.

we had to change rooms twice as the air-conditioners were riddled with black mould. there was also thick black mould in the shower. cleanliness of the room overall was good, was a shame we were unable to use the air-conditioners though because of the excessive mould

The property was easy to find, located directly across from Flynn's Beach, and the property manager greeted us with a smile. I stayed on the third floor, which offered the best beach views. The apartment was incredible—clean, furnished well, and low maintenance. The grounds were well-manicured, featuring beautiful flowers throughout. The pool, spa, and seating area were also clean and well-maintained. I hope to return again soon.

Nice ocean view. Warning for those with bad knees - no elevator so ask for a ground unit!

Perfect stay with 2 kids. Clean and tidy apartment. Across the road from Flynn beach. Kids spent hours in the pool and spa. Great communication with staff when needed. A little far away from main part of town to walk with kids but just a 5 min drive. Would highly recommend

I was lucky enough to have 3 weeks on and off in these apartments with a work trip. I travel 2/3 of the year with work and these apartments and staff members are one of the best I’ve come across. The apartments are so spacious and comfortable and the staff were so kind and helpful. They truly went above and beyond to make my stay and my work colleagues as comfortable as possible. From juggling around bookings to help us extend or finding us an apartment at very short notice. Great apartments, awesome location and amazing staff.

Location is great and close to the beach. No issues at all with the booking and communication.

The apartment had a strong musty odour upon entry, which persisted throughout the stay and created an unclean, damp atmosphere. There was visible mould in the bathroom, and the smell suggested potential mould in the carpet and furniture as well. The carpet and lounge were stained, and the bedding did not appear fresh. We raised this with management and strongly recommend a deep clean prior to hosting future guests, as mould poses serious health risks. We were provided with four towels and politely requested two additional towels for our children to use after the pool. This request was met with a dismissive response, stating, “You get four, that’s it,” followed by a patronising comment about using the washing machine provided. Most accommodations are willing to accommodate reasonable requests to enhance guest comfort, but this was not the case. Additionally, the washing machine drawer was broken, and no detergent was provided, making this suggestion impractical given our schedule. The bedroom’s fan/light system was faulty, Guests are required to carry all rubbish to a remote bin area at the end of the car park. Perhaps most disappointing was the poor customer service during and after our stay. Our feedback was met with a dismissive and unprofessional tone from the manager and staff. As business owners ourselves, we understand the importance of guest satisfaction and believe these interactions fell well short of acceptable hospitality standards.

Lovely spacious unit. Well equipped kitchen. Good size bathroom. Lovely pool and spa area. Many families with kids who took over the pool. Well located for beaches.

Great stay - just needs a lift to get to level 3.

Well located and quiet and clean

It looks like my house

Easy walk across the road to the beach. Nice pool and spa.

A fantastic Family place to stay. Extremely clean and ideal location.

Very clean and comfortable. Facilities great and well maintained. Stayed with 3 young kids and had everything we needed. Would definitely stay here again.

Great place to stay, walking distance to beach and local shops.

Great location

Nice property right next to beach. Good facilities

Close to the beach. Only downside is quite noise from next apartment