Leonardo Hotel Salzburg City Center

We had a great stay with great staff.

Everything is good with this hotel easy to stay around. Buffet is nice and tasty

Excellent hotel!

One of the worst properties we have stayed at. The staff are rude and unhelpful, from check-in, dining and even cleaning staff are very rude and do not care about general manners or hospitality in general. Having worked in the hospitality industry, I'm baffled. The rooms are so uncomfortable: you have no temperature control so the room is boiling at whatever temp the staff decide and you only have a small 2 inch gap all the top of the window to TRY to cool the room down at all and i get cold easily and it was way too hot for me to the point of feeling sick. Oh and that 2 inch gap in the window offers you a lovely surround sound of the road construction that starts at anywhere between 3-5AM, so you will be awake early. There is no where to put your things in the bathroom or shower. Lighting was out in the room, i didn't bother to even ask after having other things repaired. The shower was missing a lip on the door so water got every where and we had to ask for them to fix it. Outlets in the bathroom didn't work, on top of the lighting so getting ready can be difficult. Breakfast wasn't the greatest, most of it is just not cooked well so just stick to the cold food they have. Cleaning staff did a poor job, so we requested no service after day 2. Issue after issue (I'm sure I'm forgetting a lot) the management did nothing to try to eleveate or even give a partial refund, they offered 2 free sodas which we declined.

Staff were extremely welcoming and helpful. Room was clean, althoigh not as modern as first impressions although very functional. Buffet breakfast had plenty of options for everyone.

There was major construction going on and at 630 am a big crane truck was right in front of our window.

Great walkable location! Walk to tourist area of Salzburg in 5 minutes. Fun to walk through the pedestrian mountain tunnel that exits at the horse bath.

Nice and welcoming staff

This hotel is an easy walk from the Old City through the Sigmundstor (tunnel). There are also several bus lines that stop right in front of the hotel. The hotel itself is clean, modern, and (at least if you have a room facing towards the back of the hotel) quiet, and is a good value compared to some other hotels I looked at in Salzburg. We had a one-bedroom suite on the top floor, which was super spacious and comfortable, and featured a fridge, microwave, and even an extra toilet. Worth reserving that, if available, but I suspect the mini-suite is also very nice. The breakfast was also very good, and the staff was nice. I highly recommend this hotel.

Great place an easy walk to wvwrything

We enjoyed our stay at the hotel except one thing, the air conditioning did not work in our room so the first night we were very warm and did not sleep well. We did contact front desk and were told that since it was cool outside all systems for the hotel were on heat only. Well this is fine if it is cold inside but it was not and there was not any air circulation in the room either. We attempted to sleep with window open but street noise prevented us sleeping. The front desk staff did offer to move us the following morning for our second night and did make some concessions on payment which was positive. We just think for a mid range hotel you should be able to have air temp allowing sleep at any season. Maryana at front desk was very helpful in trying to assist us. Location is convenient and area walkable. Staff was helpful and friendly. Restaurants near by.

1,000,000 statrs wouldn't give this place justice. Ive been to many hotels throughout the world, and especially in Europe, and this was the greatest hotel staff I've ever experienced. Unfortunately, due to my irresponsibility, I'd left my phone charger at my previous hotel, but the staff was super generous in letting me borrow a phone charger and telling me what store to go to to get a new charging cord. The last night I was at the hotel, and at this time, I was able to find a new permanent cord to charge my phone, I ordered a beer at the bar, and a young lady at the desk, who couldn't have been older thst 25 talked to me for a long time, and we commented about out political views in our countries, and her home country, and we agreed on everything. She was such a sweet young lady, and I hope this hotel keeps her employed as long as she wants to work there. The room was clean, and warm, as I was there in early October, when the weather was in the 50's in fahrenheit with rain. The hotel is a very short walk to the city center, and on bus line 1, it's a 20 minute ride to the train station.

Great hotel with fantastic location. Staff is super nice and they all speak very good English. Maryna Rabchevska Was amazing and went above and beyond to make our stay superb for us and the kids. Highly recommended if you are looking for a safe convenient location right close to all the attractions.

Bbbbvvvnvvv

Air conditioner needs to be colder

We felt very welcomed and appreciated having a little separation from the very touristy and crowded main drag.

I stayed with my family (3 person). It was very comfortable room to stay.

Super cramped room. Older bathroom. Terribly expensive given what we paid.

Great location a short walk from the centre and beautiful area. The hotel stay was lovely and staff very friendly.

Expedia states there are laundry facilities at this property, there are not. The property is a short walk from the old town which is great.