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Sugar Mill hotel

Name: Sugar Mill hotel
Address: main street, Tortola, British Virgin Islands, main street, Tortola, British Virgin Islands
Rating: 9.8

Hotels

9.8

/10

Exceptional

31 reviews

What Guests Say About Their Stay

george

10.0

/ 10

At Sugar Mill Hotel we found a charming, cottage like accommodation. We had a view of the sea. Our hosts and all the staff were all helpful and friendly. The meals were excellent, and the atmosphere in the dining rooms perfect.

Isabelle

10.0

/ 10

Had an overnight stay there after one week sailing. Andrea and her husband are wonderful hosts. I enjoyed my complementary drink on arrival. My room was very spacious and had everything you could need during your stay. The housekeeping was so helpful and polite and was there if you needed anything. I ate lunch and breakfast in the beach restaurant. Food was good but not special and I didn’t find the staff particularly welcoming there. On the other hand, I could not fault the main restaurant and enjoyed a beautiful meal in the evening.

Bradford

10.0

/ 10

We had a great time! Everyone at Sugar Mill was friendly and helpful. The restaurant is very good and everything on the menu is fantastic. It,s close to West End to pick up ferries or charters and not too far from Road Town either. The property is beautiful with lush, tastefuly landscaped vegetation and great views of the water.

In the Area

See Map

main street, Tortola, British Virgin Islands

Main Facilities

SECTION_DESCRIPTION

Outdoor pool

Beach Bar

Bar

Laundry service

PARKING

Restaurant

Luggage storage

Garden

Library

Sugar Mill hotel is a hotel in a good neighborhood, which is located at Tortola.

Available Room Types in Sugar Mill hotel

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What's around Sugar Mill hotel

main street, Tortola, British Virgin Islands

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Discover More About Sugar Mill hotel

Location

Sugar Mill hotel is a hotel in a good neighborhood, which is located at Tortola.

About Sugar Mill hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Sugar Mill hotel exclusively for you.

Get precious and unforgettable moment during your stay at Sugar Mill hotel.

All facilities in Sugar Mill hotel

Others

Things to Do

Beach umbrella
Spa
Outdoor pool
Garden
Beach towel
Library
Beach cabanas
Beach sun loungers

Hotel Services

Tours
Wedding service
Luggage storage
Multilingual staff
Laundry service
Concierge

Food and Drinks

Bar
Beach Bar
Breakfast

General

Smoking area
PARKING
Terrace

Public Facilities

Others
Restaurant
Coffee shop

Connectivity

Free WiFi

Business Facilities

Meeting facilities

In-room Facilities

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Sugar Mill hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 150.00 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 7 days before arrival with check-in instructions. The host will greet guests on arrival.

This property is closed from July 31 2025 to September 30 2025 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 22:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sugar Mill hotel	12
Another facilities in Sugar Mill hotel	Beach umbrella, Spa, Outdoor pool, Garden, Beach towel

Frequently asked question in Sugar Mill hotel

What is normal check-in & check-out time at Sugar Mill hotel?

The standard check-in time at Sugar Mill hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00

Does Sugar Mill hotel provide breakfast?

Yes, Sugar Mill hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sugar Mill hotel?

Sugar Mill hotel is a 4.0-star hotel.

How many rooms are available at Sugar Mill hotel?

Sugar Mill hotel has 12 rooms in total.

What do past guests say about Sugar Mill hotel?

Sugar Mill hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Sugar Mill hotel

Overall Ratings & Reviews Sugar Mill hotel

Other sources (31)

9.8

Exceptional

From 31 reviews

Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.8

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Traveler Reviews Sugar Mill hotel

Number of reviews per page

Top reviews

Marc

Business

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Wonderful stay at the West end.

Nelson

Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Very nice place to stay, wonderful staff, excellent restaurants

Todd

Leisure Family

10.0

/10

Reviewed 26 week(s) ago

Beautifull property, would like to see more lighting on the pathways. GM&Staff all were very helpfull and friendly

george

10.0

/10

Reviewed 37 week(s) ago

Traditional Caribbean hotel, upscale with nice amenities. The owners were on site, great hospitality, excellent food. Staff friendly, helpful and truly interested in making our stay memorable.

James

Leisure Family

10.0

/10

Reviewed 44 week(s) ago

This is a quaint boutique resort with amazing staff. Two restaurants on property are your primary choices and the food was excellent! Highly recommend if you’re looking for a quiet getaway.

Chris

10.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

Beautiful hotel and location. The staff went out of their way to ensure we were well taken care of in all aspects. Very warm and friendly. The on-site restaurant had fantastic options and everything we ordered was delicious. My only regret was not staying longer.

Almuth Vandiveer

Leisure with Partner

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

The Sugar Mill and Tortolla, BVI along the coast where this hotel is located the views are absolutely breathtaking, more so than any Island in the Caribbean and we have been to all of them. If you want a getaway at a quiet place with a fantastic Gourmet restaurant and beauty all around you then this is the place. Private Cottages tastefully furnished have direct views out over the water with your own private balcony. The Staff, managers, and owners could not be more hospitable and accommodating.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.