Hotel des Deputes

Of the 6 days i stayed, there was bo running water in the taps on 3 mornings. WiFi in the room was very bad. No eggs availabel for breakfast. A/c didn’t work one night and the hotel couldn't provide any fan. Terrible on all fronts. AVOID.

The reservation process needs to be reviewed: for a second time this year, I arrived only to find out that they did not have my reservation. Apparently, according to the property, reservations are not transmitted to them in a timely manner. Let’s work on this Expedia, so we can avoid the embarrassment of arriving and being told that they do not have our room!

Nice location, with great proximity the the city center. Great breakfast buffet. The facility needs upgrades to fix the amenities in the room such as chairs, bathroom. Also needs to had little things like shampoo, more towels, the fridge could at least have a bottle of water.

Nothing. Very dirty Rude staff Nasty room Nastu carpet No AC Bathroom nasty

I had a horrible experience staying at this facility. I got bitten by mosquitoes and they give me a palm wine that was made with tapwater. These two aspect caused me to have malaria and typhoid. I spent over $2000 treating myself. This is a horrible hotel. I need my refund.

I had a horrible experience staying at this facility. I got bitten by mosquitoes and to give me a palm wine that was made with tapwater. These two things cost me to have malaria and typhoid. I spent over $2000 treating myself. This is a horrible hotel. I need my refund.

Customer service does not exist. Art infancy in welcoming customers no courtesy or notion of respect when responding to client. Even it is a government facilities it should be on Expedia list

Hotels.com Should immediately stop booking people at this crazy hotel. I Arrived at the hotel just to be told that there was no room for me even after I fully paid hotels.com for my booking. I need my immediate and full refund and a free night through hotels.com for this unfortunate situation. This is so wrong of hotels.com to be dealing with such a horrible hotel. How can I book and pay for my hotel room just to get there to find out that there are no rooms available at the hotel? Please process my refund pay me a penalty immediately to compensate me for my wasred time. I ended up paying a higher amount at another hotel plus extra transports ion cost after a very long flight to get to this country.

By central African standards,. this hotel was nice. By U.S. Standards, it is probably a 1 to 1 1/2 star hotel. Like many African hotels, it needs to be updated and refreshed. I had three service calls while I was there (normally I have no service calls). All were answered promptly. The solutions were not always 100% satisfactory. The two lights over the sink would not work. They came to fix that. When they left, one of the two lights over the sink worked. Why not both???? The food selection was limited. The menu had many items listed that were not available any time during the six days I was there. By U.S. standards that would have been unacceptable but it was totally consistent with other hotels in Cameroon. The bottom line is adjust your expectations. For example, the water went off several times. It was not the fault of the hotel - the city was running out of water and they shut it off. But when you have just lathered up in the shower and it happens, it is inconvenient. The carpet in the room was worn - but not as worn as in many of the other hotels I've stayed in in Africa. At the end of the day, it is probably still one of the better choices of places to stay in Yaounde..

I paid for air conditioning, wifi, breakfast and most important to me, a pool. They put in a room that they knew the air conditioner didn't work and didn't fix it until the third night. Even then it only went off or on when the room card was in the slot. The wifi only worked 1/4 of the time and never 5 minutes in a row. The breakfast was excellent. The pool was not clean, rarely open and the pool guy kept demanding thar I give him my small personal fan. Give Me That! He was a big guy but I did not give it to him. In the afternoons the pool was public which was overcrowded chaos. The last day, closed all day. Reception refused to speak one word of English or speak French slow enough for me to grasp. The cleaning and restaurant staff all spoke some English.

Best experience of any hotel I have ever checked in in Cameroon. Friendly personnel at all levels. Quick response to service calls. Affordable bar and restaurant. Quiet and secure. Best value for the price. This will be my stay location in Yaounde from now on and until I find a unlikely better value.

nice and excellent location. great balcony but poor service and rooms. good value for this region business men

the room was really big and confortable. the toilets in the hall and in the rooms need an urgent renovation

nice hotel , where located and i will like to stay there again when i visit cameroon

Well the rooms are not too bad but the cleanliness of the hotel especially the reception is unbearable. The hotel uses a very old method of record keeping which is time consuming. If you are English speaking, communication will be so difficult. The hotel needs to benchmark with other hotels to see how things are done in these current days. Honestly, it does not offer value for money.

I think the hotel serves its purpose as accommodation, but its not value for money in comparison to smaller hotels around Youande. I've stayed in other hotels that were cleaner, had better service and more focus on the customer. At Deputes you feel like you are almost doing them a favor. The first time I was booked at this hotel 2 weeks in advance only to arrive at their front desk after 24 hours of flights being told "sorry you cant stay here, government is having a conference in Youande and there is no accommodation available". This was after we paid and confirmed. The last time I stayed there the room was in a state of neglect. There was no glasses not even a kettle for coffee (which you find at the small hotels). The fridge was so dirty it looked like someone slaughtered a pig in there. Off the 4 nights I was staying there 2 of them I had to eat in my room because they had functions on in the dining area. You really get the idea that the hotels focus is making money and not the customer. Like I said if its the only place you can get accommodation go for it, but if you want service and value for money, rather go with some other names.

I will appreciate to stay again there

Quiet nice i have loved my stay there i think in future thats where i will go

Ho soggiornato 1 settimana per lavoro. Le foto pubblicate sono ingannevoli e probabilmente risalenti a quando lo avevano ristrutturato. Arredamento fatiscente, bagno con fili elettrici scoperti, le pareti sporche o non verniciate, accompagnano un livello di servizio molto scadente, un ristorante veramente indecente e del personale poco rispettoso e con poca voglia di servire i clienti. Sono stato veramente deluso, lo sconsiglio a tutti i viaggiatori in visita a Yaounde.

Le personnel impoli et pas incompréhensif envers les clients. chambre pas bien éclairé et rien n'a été fait malgré les problèmes que j'ai remontés.