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Grand Mercure Shanghai Hongqiao
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Grand Mercure Shanghai Hongqiao
Hotels
8.0
/10
Very Good
970 reviews
What Guests Say About Their Stay
Yew Sheng Stanley
10.0
/ 10
Great service, within 10 minutes walking for two different metro lines, near to Hongqiao airport/ railway.
Eric
10.0
/ 10
Great stay, the hotel handled everything well, special note to Miss Lavender for our checkout ; recommend
Marko
10.0
/ 10
It was a very nice stay at the Grand Mercure Shanghai Hongqiao. The whole facility looked new and decorated with good taste. All the staff were very friendly and helpful. The room was big and clean, good air condition, very fast WIFI. Convenient and quiet location.
During our stay, the hotel staff Lavender Huang was especially helpful with our checking and managed our room upgrade with patience, kindness, and professionalism. She was also stationed in the executive lounge most of the time during our stay, and made sure all the needs from our remote working days were met with great service. We like her a lot and are very thankful to her. :)
Also thanks to all the hotel managers, who handled our requests with flexibility, and always think the best for the hotel guests.
If you want a reasonably priced, English-speaking-guest-friendly hotel, with good service, comfortable facility, nice staff, this would be your choice.
In the Area
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369 Xian Xia Road, Hongqiao, Shanghai, China, 200336
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Grand Mercure Shanghai Hongqiao
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Per room per night (excl. taxes & fees)
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369 Xian Xia Road, Hongqiao, Shanghai, China, 200336
Discover More About Grand Mercure Shanghai Hongqiao
Location
Staying at Grand Mercure Shanghai Hongqiao is a good choice when you are visiting Hongqiao.
About Grand Mercure Shanghai Hongqiao
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Mercure Shanghai Hongqiao exclusively for you.
Grand Mercure Shanghai Hongqiao is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Mercure Shanghai Hongqiao.
All facilities in Grand Mercure Shanghai Hongqiao
Others
Hotel Services
- Laundry service
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Spa
- Health club
- Garden
General
- PARKING
- Smoking area
- Banquet
Business Facilities
- MEETING_ROOM
- Business center
- Computer station
Nearby Facilities
- Grocery
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Kids and Pets
- Babysitting with surcharge
Transportation
- Limo or town car service
In-room Facilities
- TV
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Grand Mercure Shanghai Hongqiao
Important Note
- Fee for buffet breakfast: approximately CNY 128 per person
- Rollaway bed fee: CNY 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 500.00 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:30
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Mercure Shanghai Hongqiao | 364 |
Number of floors in Grand Mercure Shanghai Hongqiao | 25 |
Another facilities in Grand Mercure Shanghai Hongqiao | Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage |
Frequently asked question in Grand Mercure Shanghai Hongqiao
What are available facilities at Grand Mercure Shanghai Hongqiao?
There are top facilites at Grand Mercure Shanghai Hongqiao such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Shanghai Hongqiao?
The standard check-in time at Grand Mercure Shanghai Hongqiao is starting from From 14:00 while the latest check-out time is at Before 12:30
Does Grand Mercure Shanghai Hongqiao provide breakfast?
Yes, Grand Mercure Shanghai Hongqiao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Mercure Shanghai Hongqiao
Traveloka (11)
Other sources (959)
8.0
Very Good
From 959 reviews
Cleanliness
8.0
Room Comfort
7.8
Location
8.4
Service and Facilites
7.8
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Traveler Reviews Grand Mercure Shanghai Hongqiao
Number of reviews per page
20
40
Top reviews
Hamid
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The Hotel lobby and breakfast was excellent, so as the service. The exterior of the Hotel and lobby was fatastic. Interior and furnitures are old. The key issue we had us that for a 2-bedroom Hotel Apartment, typically there is a bare minimum cutlery in the kitchen shelves. There was none in this apartment. While they said if you need anything ask us, it doesn't feel right to us to ask for few cups and plates or forks/knifes. Appreciate their cleaning service and beautiful breakfast area.
Read More
Yew Sheng Stanley
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great service, within 10 minutes walking for two different metro lines, near to Hongqiao airport/ railway.
KAMRAN
Business
8.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
the property is run down and the area and surroundings are not very desirable!
would I come back there, absolutely not just because of location!
KAMRAN
Business
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
OVERALL WAS GOOD!
Kenji
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Hotel is rather old and outdated but service and convenience outdo .
Chung Yin Joseph
Business and Leisure Family
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Rooms are aged and over the years which we have used this hotel on Xian Xia Road, hotel has only done the minimal to upgrade the tired conditions in the room. Not befitting a Grand Mercury designation. This stay was particularly upsetting as hair dryer did not work, shower head was replaced at our request, and toilet wasn’t flushing properly which we expected housekeeping to know and report to management instead of leaving us to complain which they fixed. We have no reason to keep using this Hitel except for the relatively good location close to banks and a walkable distance to two big shopping complexes. Accor Group shows little commitment to the Shanghai market.
Read More
PHAKORN
Business with Friends
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Love this hotel
Eric
Business
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Great stay, the hotel handled everything well, special note to Miss Lavender for our checkout ; recommend
Jeffrey
Business
4.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Definitely not a 4-1/2 star property. 3 stars at best.
The whole hotel is in desperate need of a renovation.
Bill
Leisure
6.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Everything was very good / excellent for the money spent on this hotel. The only thing is the breakfast, nothing spectacular
Marko
Friends and Family
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
It was a very nice stay at the Grand Mercure Shanghai Hongqiao. The whole facility looked new and decorated with good taste. All the staff were very friendly and helpful. The room was big and clean, good air condition, very fast WIFI. Convenient and quiet location.
During our stay, the hotel staff Lavender Huang was especially helpful with our checking and managed our room upgrade with patience, kindness, and professionalism. She was also stationed in the executive lounge most of the time during our stay, and made sure all the needs from our remote working days were met with great service. We like her a lot and are very thankful to her. :)
Also thanks to all the hotel managers, who handled our requests with flexibility, and always think the best for the hotel guests.
If you want a reasonably priced, English-speaking-guest-friendly hotel, with good service, comfortable facility, nice staff, this would be your choice.
Read More
dinh
Business with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
The area and the staff was very nice and accommodating
Verified traveler
Business
10.0
/10
Reviewed 222 week(s) ago
Expedia Group verified review
All good
Verified traveler
Business
10.0
/10
Reviewed 223 week(s) ago
Expedia Group verified review
Good
JIAMENG
Friends and Family
10.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
It was amazing our room got the Japanese bear toys all over! They have some festival and randomly decorate the room. Feel so lucky! This is my usual hotel when comes back to Shanghai. Clean and spacious.
Vadim
Business
8.0
/10
Reviewed 292 week(s) ago
Hotels.com verified review
Nice hotel in a great location
Roland
Business with Partner
8.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
I liked the speciality toilet. Automatic flush. Low gpf. Warm seat. I also liked the minimalist toiletries. I didn’t like the WiFi going in an out. Buffet Breakfast options didn’t change for the entire time we were there.
Verified traveler
Friends and Family with Partner
10.0
/10
Reviewed 298 week(s) ago
Expedia Group verified review
Good sized rooms, Quiet, Well appointed. The only draw back was the siding bathroom door.
Raphael
8.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
It was a comfortable stay. Area was convenient for local eateries and the subway was less then a 10 min walk away.
Service was friendly and efficient and I will stay here again for the comfortable bed and simple and thoughtful amenities in the room. The washing machine was really useful.
Verified traveler
8.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
1. Took long time to check out. 2staff serve 3guests, should be ok but it seems 1staff very unfamiliar with her job scope n the Japanese guest didn't understand what she was talking about.
2. Housekeeping staff very friendly n helpful.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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