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Hard Rock Hotel Shenzhen
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Hard Rock Hotel Shenzhen
Hotels
8.8
/10
Very Good
821 reviews
What Guests Say About Their Stay
Thomas
10.0
/ 10
Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel:
---
**Subject:** Thank You for an Amazing Stay!
Dear [Hotel Manager/Staff],
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable.
The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference!
As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests.
Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.
Hoi Yee
10.0
/ 10
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Verified traveler
10.0
/ 10
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
In the Area
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No. 9 Mission Hills Road, Longhua New District, Bao'an Qu, Shenzhen, Guangdong, China, 518110
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Hard Rock Hotel Shenzhen
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What's around Hard Rock Hotel Shenzhen
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No. 9 Mission Hills Road, Longhua New District, Bao'an Qu, Shenzhen, Guangdong, China, 518110
Discover More About Hard Rock Hotel Shenzhen
Location
Staying at Hard Rock Hotel Shenzhen is a good choice when you are visiting Bao'an Qu.
About Hard Rock Hotel Shenzhen
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hard Rock Hotel Shenzhen exclusively for you.
Hard Rock Hotel Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hard Rock Hotel Shenzhen.
All facilities in Hard Rock Hotel Shenzhen
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Business Facilities
- Conference room
- CONFERENCE_CENTER
- MEETING_ROOM
- Business center
- CONFERENCE_SPACE
- Computer station
Things to Do
- SHOPPING_ON_SITE
- ROMANTIC_PACKAGE
- Beach umbrella
- Outdoor pool
- Pool sun loungers
Sports and Recreations
- Ski storage
- Game room
- Fitness
- Billiard
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Terrace on rooftop
- Banquet
- PARKING
Family-friendly Facilities
- Children club
Connectivity
- Free WiFi
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
Accommodation Policy & General Information in Hard Rock Hotel Shenzhen
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 100 for adults and CNY 60 for children
- Pet fee: CNY 300 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 500.0 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, mobile payments, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. This property requires guests to wear a swim cap in the pool.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hard Rock Hotel Shenzhen | 258 |
Number of floors in Hard Rock Hotel Shenzhen | 25 |
Another facilities in Hard Rock Hotel Shenzhen | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Hard Rock Hotel Shenzhen
What are available facilities at Hard Rock Hotel Shenzhen?
There are top facilites at Hard Rock Hotel Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Shenzhen?
The standard check-in time at Hard Rock Hotel Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Shenzhen provide breakfast?
Yes, Hard Rock Hotel Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hard Rock Hotel Shenzhen
Traveloka (3)
Other sources (818)
8.8
Very Good
From 818 reviews
Cleanliness
8.8
Room Comfort
9.0
Service and Facilites
8.8
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Traveler Reviews Hard Rock Hotel Shenzhen
Number of reviews per page
20
40
Top reviews
Thomas
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel:
---
**Subject:** Thank You for an Amazing Stay!
Dear [Hotel Manager/Staff],
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable.
The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference!
As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests.
Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.
Read More
Ting Pong
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Big bath tub is excellent and great view
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
close to the MH mall, convenience location
Fadi
Business
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Good location clean and good breakfast
Fadi
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great hotel, clean great service good breakfast and good location
David
Business with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very cool hotel, lots of interesting features
Seyed hamed
Friends and Family
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Expected more from Hard Rock
I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Danny
Business
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Great service and friendly team. very close to MRT
Fadi
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Excellent hotel, great service and location
Hoi Yee
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Ting Pong
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The bath room is excellent and the music in the room is unbeatable
keng
Leisure Family
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Raymond
Friends and Family
8.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Guillaume
Business
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Amazing stay, good service, really clean
Verified traveler
Business
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Lee
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Nice but little bit old
Raph
Leisure
6.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
the room conditions are below standard. stuff are broken
Zachary
Leisure with Children
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Verified traveler
8.0
/10
Reviewed 203 week(s) ago
Hotels.com verified review
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Read More
Verified traveler
8.0
/10
Reviewed 214 week(s) ago
Hotels.com verified review
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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