Holiday Inn BEIJING DESHENGMEN by IHG, an IHG Hotel

The room was great.

Wonderful hotel!

Thermostat in the room was broken so the room was very hot, cigarette burns in the room, tired and old decor. Would not recommend.

We stayed this hotel for two nights in the hot summer and worried it’s AC and noises. However, everything was cool. The staff were so friendly, they were willing to help us whenever they could. Particularly thanks to Winnie and all the receptionists, they’re professional and warm. The food in the restaurant was adequate and tasty. There are plenty eateries nearby. We had great experience there.

like it being close to high speed rail station facilities worn out

the window is not sound proof, the traffic is loud; the air leaks in window, when you seating in front of the window, your back can feel the window.

The staff is super nice, very helpful. Wang Min and other workers are very friendly. They helped me in all the ways they can. The facility is clean too. I had a pleasant stay there

Very good

Please fix the shower door, water leaking. I stayed in this hotel last year, the room has the same problem.

It is a quiet place but far from the CBD it will cost you an average of 30 RMB from hotel to downtown otherwise excellent place.

The air conditioner was not working. The solution? Give me a fan.

The hotel offers clean rooms and service is friendly. The restaurant offers decent dishes at reasonable prices. The hotel's location is, however, not the best. The nearest subway station is about 15 minutes away--by walking. The area is a mix of business and residence: getting a cab at rush hours can be a concern.

Nice hotel. Plenty of small Chinese eateries to try in short walks. A little further away from the underground station though.

friendly staff, the food is good, many choice. location is good convenient to access taxi

i've never been robbed by the hotel ever before till this time. I checked out with balance of 0. When I returned from my trip my card was charged for additional 1000 dollars. Hotel says its for an upgrade that I was entitled to as an elite member of IHG and that the manger who checked me out was supposed to charge me (and that they fired him for it). If you stay here you are supporting this type of ethics and standards. Please do not.

very dishonest staff. stay away if you can and if you have to stay here do not give them your credit card. They will charge you even if when you check out the balance is 0 and you get a bill stating that. AC does not work properly. Many rooms are too warm even on a cool day.

Hotel is good . The only thing do not like was most of emploise do not speak languege only chinese other wise perfect

Nice affordable clean international hotel. Checks all boxes for comfort, location, convenience.

The air-conditioner is NOT working. Apparently, the entire hotel's air-conditioning failed. Even the lobby is warm. I am disappointed as I stayed there for 6 days in hot summer. In addition to this issue, the location has no amenities, and not anywhere near train station. Other than these, the staff were quite friendly.

First and foremost, the staff was kind and helpful. However, the air conditioning was not working, and the heat in Beijing in July is oppressive. They could not locate a fan for the room, and moved us to another room where we were "assured" the wall ac unit was operating. It was better, but not adequate to sufficiently cool the room. We slept without blankets, and it was very uncomfortable. I mentioned this in the morning, and no attempt was made to compensate or accommodate further. Simply an acknowledgement that they have ONGOING issues with the AC. Wish they would have mentioned this at check-in. The area of town was not ideal either. There is not much one could have done by foot in terms of restaurants, bars, etc. The irony is that I had inadvertently gone to the Holiday Inn Express in Dongzhimen at first (I got the two locations confused). They were super kind in getting me redirected to this property. I wish I had been able to stay at the Dongzhimen property, but my other reservation was pre-paid (big mistake), and they would not refund (I had tried 3 days prior).