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The Portman Ritz-Carlton, Shanghai
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The Portman Ritz-Carlton, Shanghai
Hotels
8.8
/10
Very Good
660 reviews
What Guests Say About Their Stay
Lan
10.0
/ 10
Love the services there: very hospitable and helpful. East access to everywhere. Will go back again
Chukyum
10.0
/ 10
Overall a very satisfactory stay , friendly staff with good service, and the property is well located
Chukyum
10.0
/ 10
Loky greeted us upon check in, and extended great courtesy and hospitality.
A very good check in experience, and the hotel is well located
In the Area
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Shanghai Centre, 1376 Nanjing Xi Lu, Jing'an, Shanghai, China, 200040
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
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Available Room Types in The Portman Ritz-Carlton, Shanghai
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Per room per night (excl. taxes & fees)
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What's around The Portman Ritz-Carlton, Shanghai
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Shanghai Centre, 1376 Nanjing Xi Lu, Jing'an, Shanghai, China, 200040
Discover More About The Portman Ritz-Carlton, Shanghai
Location
The Portman Ritz-Carlton, Shanghai is located in area / city Jing'an.
About The Portman Ritz-Carlton, Shanghai
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Portman Ritz-Carlton, Shanghai exclusively for you.
The Portman Ritz-Carlton, Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Portman Ritz-Carlton, Shanghai.
All facilities in The Portman Ritz-Carlton, Shanghai
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- SHOPPING_ON_SITE
- Hot tub
- Outdoor pool
- Indoor pool
- Garden
- SHOPPING
- Sauna
- Steam room
Business Facilities
- Meeting facilities
- Conference room
- CONFERENCE_CENTER
- Business center
- CONFERENCE_SPACE
- Computer station
General
- PARKING
- LOCKERS
- Banquet
- Ballroom
- PARKING_SURCHARGE
Public Facilities
- Others
- Coffee shop
- Restaurant
- SMOKE_FREE
- Safety deposit box
Transportation
- TRAIN_STATION_ACCESS_SURCHARGE
- Limo or town car service
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Grocery
- ATM/Banking
Family-friendly Facilities
- CHILDREN_TOYS
Sports and Recreations
- Fitness
Accommodation Policy & General Information in The Portman Ritz-Carlton, Shanghai
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
- Self parking fee: CNY 120 per night
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 408.1 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: CNY 5000 per day
- A damage deposit of CNY 1000 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a deadbolt lock
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Portman Ritz-Carlton, Shanghai | 593 |
Number of floors in The Portman Ritz-Carlton, Shanghai | 45 |
Another facilities in The Portman Ritz-Carlton, Shanghai | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in The Portman Ritz-Carlton, Shanghai
What are available facilities at The Portman Ritz-Carlton, Shanghai?
There are top facilites at The Portman Ritz-Carlton, Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Portman Ritz-Carlton, Shanghai?
The standard check-in time at The Portman Ritz-Carlton, Shanghai is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Portman Ritz-Carlton, Shanghai provide breakfast?
Yes, The Portman Ritz-Carlton, Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Portman Ritz-Carlton, Shanghai
Traveloka (7)
Other sources (653)
8.8
Very Good
From 653 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
9.0
Service and Facilites
9.0
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Traveler Reviews The Portman Ritz-Carlton, Shanghai
Number of reviews per page
20
40
Top reviews
Lan
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Love the services there: very hospitable and helpful. East access to everywhere. Will go back again
Lorraine
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
As always just perfect, they looked after my daughters amazingly
Chukyum
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall a very satisfactory stay , friendly staff with good service, and the property is well located
Ding
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
En
Chukyum
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Loky greeted us upon check in, and extended great courtesy and hospitality.
A very good check in experience, and the hotel is well located
HueiChun
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff were extremely helpful and polite. The location is convenient for sightseeing, shopping.
helen
Business with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
like
Ying Hua
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The classic American hotel provides best customer service in Shanghai. The location of the hotel is also brilliant. I really enjoyed my stay.
ricky
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nice come again
Mardo
Business
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
great location the area is buzzing with life
May
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.
Lorraine
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Fantastic stay, positioned in the heart of everything, fantastic service from start to finish, will definitely stay again.
Nhan
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Convenient and nice room.
Nhan
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great staff service especially YueYue!
Hong
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The staff (e.g., Polly) are very friendly and helpful. We enjoyed the entire stay at the hotel.
Jennifer
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I like the excellent service of this hotle.
Alethea
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Fantastic hotel, within a small shopping mall area. Good breakfast with free take away coffee. Walkable to the metro which was super easy to use and zipped us to anywhere we needed to go quickly. The area was perfect as it was so central to the main sites, had loads of shopping near by, coffee shops moments outside the hotel as well as restaurants and shops for drnks and snacks.
The room itself was great, but it's the staff who shine here. We stayed 4 nights and on our 3rd night 1t 11.30pm our room randomly filled with the smell of strong cigarette smoke. The hotel is non smoking so we can only presume a nearby guest was breaking the rules and it came the vents. We called down to reception, who sent someone up within 5 minutes with a new room for us (it was that bad!!). They helped us move all our luggage and belongings to a new room which was an upgraded room. They also sent us a cheese platter the next day and the Duty Manager called us the next afternoon to check we were ok with the new room. All way above and beyond expectation for a situation which really wasn't their fault. All in all, we would stay here if we come to Shangahi again.
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Lu Louise
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Services was great but some stuff likes need to change .too older.
Thiago
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Highly recommend.
ZHENG
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
A wonderful hotel in center of Shanghai. Great staff service
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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