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Four Points by Sheraton Santo Domingo

Name: Four Points by Sheraton Santo Domingo
Address: KM 22 Autopista Las Americas, next to Las Americas Free Zn, El Valiente, Boca Chica, Provincia de Santo Domingo, Dominican Republic, 10210, KM 22 Autopista Las Americas, Provincia de Santo Domingo, 10210, Dominican Republic

Hotels

9.0

/10

Exceptional

2 reviews

What Guests Say About Their Stay

Jim

10.0

/ 10

This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful. It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.

In the Area

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KM 22 Autopista Las Americas, next to Las Americas Free Zn, El Valiente, Boca Chica, Provincia de Santo Domingo, Dominican Republic, 10210

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Four Points by Sheraton Santo Domingo is located in area / city El Valiente. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Four Points by Sheraton Santo Domingo

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KM 22 Autopista Las Americas, next to Las Americas Free Zn, El Valiente, Boca Chica, Provincia de Santo Domingo, Dominican Republic, 10210

Discover More About Four Points by Sheraton Santo Domingo

Location

Four Points by Sheraton Santo Domingo is located in area / city El Valiente.

About Four Points by Sheraton Santo Domingo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Santo Domingo exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Four Points by Sheraton Santo Domingo.

All facilities in Four Points by Sheraton Santo Domingo

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Wedding service
Luggage storage
Express check-out
24-hour Receptionist

General

PARKING
Smoking area
Banquet
Ballroom
RECEPTION_HALL
Terrace

Things to Do

ROMANTIC_PACKAGE
Outdoor pool
Picnic area
Garden
Pool sun loungers

Business Facilities

Meeting facilities
Conference room
Business center
CONFERENCE_SPACE
Computer station

Public Facilities

Others
Elevator
Restaurant
Safety deposit box

Food and Drinks

Bar
Breakfast
Snack bar

Transportation

Bus/truck parking
Airport transfer

Connectivity

Free WiFi

Shuttle Service

Airport transfer with surcharge

Sports and Recreations

Fitness

Accommodation Policy & General Information in Four Points by Sheraton Santo Domingo

Important Note

Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The property will be renovating from May 22 2025 to October 31 2025 (completion date subject to change). The following areas are affected:

Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Santo Domingo	124
Number of floors in Four Points by Sheraton Santo Domingo	4
Another facilities in Four Points by Sheraton Santo Domingo	Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in Four Points by Sheraton Santo Domingo

What are available facilities at Four Points by Sheraton Santo Domingo?

There are top facilites at Four Points by Sheraton Santo Domingo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Four Points by Sheraton Santo Domingo?

The standard check-in time at Four Points by Sheraton Santo Domingo is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Four Points by Sheraton Santo Domingo provide breakfast?

Yes, Four Points by Sheraton Santo Domingo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Four Points by Sheraton Santo Domingo

Overall Ratings & Reviews Four Points by Sheraton Santo Domingo

Other sources (2)

9.0

Exceptional

From 2 reviews

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Traveler Reviews Four Points by Sheraton Santo Domingo

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Top reviews

Mario

Leisure Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

They couldn’t find my reservation and I had to wait close to one hour to check in at 12 am in the morning

Christopher

Leisure

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

AC leaked in the room so wet carpet and mildew. Close to airport and nothing else. Staff was not friendly at all.

Marzena

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Good

Jurgen

Leisure with Partner

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The hotel and staff were good but cable wasn’t working, they said it was general. AC was failing because of lost of power, and front door too. Telephone wasn’t working either. They sent a technician and he repaired AC and phone cord. At 3:45 am we could have a taxi to drive us to the airport.

Jim

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

ericka

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Bien solamente

Verified traveler

Friends and Family

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Pros: Close to the airport and busstation. Quick check in and check out. No paperwork. Cons: No airport shuttle service. The room lacked good aircondition. The aircondition was very loud, placed on the floor and water leaked out on the carpet. The food choices were not great. The service staff didn't know the menu. Coffee machine broken down.

LUZ

Business Family

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I arrived at 2pm and I was offered an early check in for $25.00, I didn’t accept it because I couldn’t believe that the room was available and the lady wanted me to pay additional for getting the room 1 hr earlier.

Frederick F

2.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Told me check in at two after a call so arrived. room ready at 3:30. They tried to charge me for the other person which was paid for. It took a long time to find it but found the receipt Arguing with them for ten minutes. They would not accept was I telling them. Then went to the buffet. The heaters for the serving trays were out. When we took the food back to the table realized it was cold. went back and saw the problem. They said "yes the heaters are out". Nobody told me before payment and they would not refund and let me order off the menu. It was horrible. The taxi from the airport is about a half a mile and they soak you. The whole island is built on overcharging gringos for everything. Way Overrated!

Teresa

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Our overnight stay was comfortable and very convenient for shuttle to the airport. Staff was friendly and helpful.

Juan Carlos

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Check-in was very complicated. There was only a single person at the reception, and he was clearly struggling with all the things he had to do at the same time. Won't blame him, he remained calm all the time, despite the pressure. I think that a hotel like this they should have enough staff at the reception to be able to give the arriving persons the right attention. The receptionnist was struggling with some organisational problems of other hotel guest and was completely neglecting the arriving ones. After waiting for more than half an hour he finally was looking after us. Otherwise a nice stay

PETER

Leisure

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

None

Terry

Business

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Check -in takes too long. Breakfast is great. Friendly staff

Nilse

2.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Worst food ever. I bought a 20 buffet dinner and everything was cold. They knew the heating elements were not working said nothing. I complained and they said " oh you want your food hot". It was worse than school cafeo. I paid for two people. They said I only paid for one. I needed to find the first receipt that said two people. I got there 30 minutes befy check in . They said no problem wait your room is almost ready. Check in was at three I got my room at 3:30. The facility is ok they just need someone who knows how to run a hotel

Aaron

Leisure

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Helpful staff

Mishell

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excelent

irma

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

El Hotel cómodos y el personal muy amable.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.