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Casa Serena
Guest Houses
9.2
/10
Exceptional
49 reviews
What Guests Say About Their Stay
Richard
10.0
/ 10
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Randall
10.0
/ 10
Pleasant surprise... comfy little apartment with a full semi-private kitchen outside your door
Fernando
10.0
/ 10
Don’t have a thing to complain about The owner of the place was so wonderful very caring Would not hesitate to come back again
In the Area
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SEXTO CALLEJON 14 NE, Guayaquil-CARS, Guayaquil, Guayas, Ecuador
Main Facilities
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Laundry service
PARKING
Luggage storage
24-hour Receptionist
Read More
Available Room Types in Casa Serena
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What's around Casa Serena
SEXTO CALLEJON 14 NE, Guayaquil-CARS, Guayaquil, Guayas, Ecuador
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Discover More About Casa Serena
Location
Casa Serena is located in area / city Guayaquil-CARS.
About Casa Serena
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Casa Serena is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Casa Serena
Others
Hotel Services
- Luggage storage
- Express check-in
- 24-hour Receptionist
- Laundry service
- Tours
Public Facilities
- Others
- SMOKE_FREE
- Safety deposit box
General
- PARKING
- PARKING_SURCHARGE
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Casa Serena
Important Note
- Uncovered self parking fee: USD 3.00 per night
- Housekeeping is available for an additional fee
- Bed sheets fee: USD 2 per bed, per week (or guests may bring their own)
- Laundry fee: USD 3
- Towels available for a fee (or guests may bring their own)
- Water fee: USD 0.50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 12:00 - to 11:00 |
Available rooms at Casa Serena | 4 |
Another facilities in Casa Serena | Luggage storage, Express check-in, 24-hour Receptionist, Laundry service, Tours |
Frequently asked question in Casa Serena
What is normal check-in & check-out time at Casa Serena?
The standard check-in time at Casa Serena is starting from From 12:00 while the latest check-out time is at Before 11:00
What is the star rating of Casa Serena?
Casa Serena is a 2.5-star hotel.
How many rooms are available at Casa Serena?
Casa Serena has 4 rooms in total.
What do past guests say about Casa Serena?
Casa Serena is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Casa Serena
Overall Ratings & Reviews Casa Serena
Other sources (49)
9.2
Exceptional
From 49 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Casa Serena
Number of reviews per page
20
40
Top reviews
Paula
Leisure Family
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The person who greeted us the night we arrived was rude and had no patience when giving us directions even though we explained several times that it was our first time visiting the city. Then he got upset because we didn't tell him we would be arriving at night. He scolded us because we didn't have a data plan to communicate and, to top it off, there was a dog that wouldn't stop barking at night. In conclusion, if you want to be scolded for everything and not be able to rest...this is the right place.
Read More
Manny
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
I was pleased to find this place thank you, had a great experience.
Jason
Leisure
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Everything is close.
Richard
Business Family
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Alexandra
Leisure
10.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
Super clean
Amado
Leisure
10.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Very clean
Randall
10.0
/10
Reviewed 133 week(s) ago
Hotels.com verified review
Pleasant surprise... comfy little apartment with a full semi-private kitchen outside your door
Fernando
Leisure Family
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Don’t have a thing to complain about The owner of the place was so wonderful very caring Would not hesitate to come back again
Angel
Business and Leisure
10.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Owner is very sweet and hospitable. She made me feel very welcome and safe. I will absolutely use her Services again when in the area. Thank you so much
Rafae
Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
They lets us maje a late check in. A place minutes from the airport
John
Friends and Family
10.0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
She speaks some English. I stayed there on my first day of the trip and my last day. On last day in the morning there were contractors working upstairs around 8am, so it was a little noisy, but she was expanding, so it is temporary. Area may not be very safe, but you have key for your room and the front door. She seems to be always inside when you push the buzzer. Otherwise you can always call her. Near a nice Mall. I will go back again.
Read More
Verified traveler
Leisure
10.0
/10
Reviewed 227 week(s) ago
Expedia Group verified review
Excellent value for price. Owner speaks English and was very helpful arranging transportation. She was also very protective in helping me avoid making mistakes during nationwide COVID shutdown.
ANDY
8.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
Ms. Serena is a great host. She was very friendly and accommodating. Convenient location to the airport and close to a great coffee shop and local mall.
Verified traveler
10.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
Very clean and very quiet exceeded expectations. I will stay again.
Fabian
Leisure with Partner
10.0
/10
Reviewed 344 week(s) ago
Expedia Group verified review
Nice and warm place, 100% cleanliness of rooms and great location (near shopping centers)
Verified traveler
Business
10.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
The owner was the sweetest lady. I felt very welcomed and safe here.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
Perfect place to stay for us as we just needed a night as we had a layover in GYE. Place has really good internet like actual high speed. The room was clean, private bathroom and had a good shower. Even Everything was great. They were very f town sky and They even drove us to the airport for a small fee. Would definitely reccomend staying here.
Read More
Lena
10.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Very friendly people
Cecilia
Business with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Es muy cómoda, limpia y tiene estacionamiento. Además la atención es rápida y muy amable.
Omar
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Se debería permitir el pago a través de tarjeta de crédito porque es muy problemático ir al banco cuando uno está de vacaciones
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Casa Serena
Other sources (49)
9.2
Exceptional
From 49 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Casa Serena
Number of reviews per page
20
40
Top reviews
Paula
Leisure Family
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The person who greeted us the night we arrived was rude and had no patience when giving us directions even though we explained several times that it was our first time visiting the city. Then he got upset because we didn't tell him we would be arriving at night. He scolded us because we didn't have a data plan to communicate and, to top it off, there was a dog that wouldn't stop barking at night. In conclusion, if you want to be scolded for everything and not be able to rest...this is the right place.
Read More
Manny
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
I was pleased to find this place thank you, had a great experience.
Jason
Leisure
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Everything is close.
Richard
Business Family
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Alexandra
Leisure
10.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
Super clean
Amado
Leisure
10.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Very clean
Randall
10.0
/10
Reviewed 133 week(s) ago
Hotels.com verified review
Pleasant surprise... comfy little apartment with a full semi-private kitchen outside your door
Fernando
Leisure Family
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Don’t have a thing to complain about The owner of the place was so wonderful very caring Would not hesitate to come back again
Angel
Business and Leisure
10.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Owner is very sweet and hospitable. She made me feel very welcome and safe. I will absolutely use her Services again when in the area. Thank you so much
Rafae
Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
They lets us maje a late check in. A place minutes from the airport
John
Friends and Family
10.0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
She speaks some English. I stayed there on my first day of the trip and my last day. On last day in the morning there were contractors working upstairs around 8am, so it was a little noisy, but she was expanding, so it is temporary. Area may not be very safe, but you have key for your room and the front door. She seems to be always inside when you push the buzzer. Otherwise you can always call her. Near a nice Mall. I will go back again.
Read More
Verified traveler
Leisure
10.0
/10
Reviewed 227 week(s) ago
Expedia Group verified review
Excellent value for price. Owner speaks English and was very helpful arranging transportation. She was also very protective in helping me avoid making mistakes during nationwide COVID shutdown.
ANDY
8.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
Ms. Serena is a great host. She was very friendly and accommodating. Convenient location to the airport and close to a great coffee shop and local mall.
Verified traveler
10.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
Very clean and very quiet exceeded expectations. I will stay again.
Fabian
Leisure with Partner
10.0
/10
Reviewed 344 week(s) ago
Expedia Group verified review
Nice and warm place, 100% cleanliness of rooms and great location (near shopping centers)
Verified traveler
Business
10.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
The owner was the sweetest lady. I felt very welcomed and safe here.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
Perfect place to stay for us as we just needed a night as we had a layover in GYE. Place has really good internet like actual high speed. The room was clean, private bathroom and had a good shower. Even Everything was great. They were very f town sky and They even drove us to the airport for a small fee. Would definitely reccomend staying here.
Read More
Lena
10.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Very friendly people
Cecilia
Business with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Es muy cómoda, limpia y tiene estacionamiento. Además la atención es rápida y muy amable.
Omar
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Se debería permitir el pago a través de tarjeta de crédito porque es muy problemático ir al banco cuando uno está de vacaciones
Number of reviews per page
20
40