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Hotel Palace Galapagos
Hotels
9.6
/10
Exceptional
91 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!
Spencer
10.0
/ 10
This was a lovely hotel, within walkin distance to the main strip and the staff here are super friendly! I'd highly recommend checking out this place if you're on Santa Cruz!
Joe
10.0
/ 10
We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.
In the Area
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Petrel 466 and Floereana, Puerto Ayora, Santa Cruz, Galapagos, Ecuador, 200102
Main Facilities
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Restaurant
WiFi
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Available Room Types in Hotel Palace Galapagos
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What's around Hotel Palace Galapagos
Petrel 466 and Floereana, Puerto Ayora, Santa Cruz, Galapagos, Ecuador, 200102
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Location
Staying at Hotel Palace Galapagos is a good choice when you are visiting Puerto Ayora.
About Hotel Palace Galapagos
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Palace Galapagos.
Savor your favorite dishes with special cuisines from Hotel Palace Galapagos exclusively for you.
With all facilities offered, Hotel Palace Galapagos is the right place to stay.
All facilities in Hotel Palace Galapagos
Others
Public Facilities
- Others
- Restaurant
- SMOKE_FREE
- Safety deposit box
Things to Do
- Garden
- Beach towel
- Library
Hotel Services
- Tours
- Luggage storage
- Front desk
Food and Drinks
- Breakfast
- Snack bar
Transportation
- BEACH_SHUTTLE_SURCHARGE
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Palace Galapagos
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately USD 16 for adults and USD 16 for children
- Rollaway bed fee: USD 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Pool fee: USD 5 per person, per night
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 6 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
13:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 13:00 - 19:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Palace Galapagos | 6 |
Number of floors in Hotel Palace Galapagos | 2 |
Another facilities in Hotel Palace Galapagos | Others, SMOKE_FREE, Safety deposit box, Garden, Beach towel |
Frequently asked question in Hotel Palace Galapagos
What are available facilities at Hotel Palace Galapagos?
There are top facilites at Hotel Palace Galapagos such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palace Galapagos?
The standard check-in time at Hotel Palace Galapagos is starting from 13:00 - 19:00 while the latest check-out time is at Before 10:00
Does Hotel Palace Galapagos provide breakfast?
Yes, Hotel Palace Galapagos provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Palace Galapagos?
Hotel Palace Galapagos is a 3.0-star hotel.
How many floors does Hotel Palace Galapagos have?
Hotel Palace Galapagos has 2 floors.
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More Reviews from Other Guests in Hotel Palace Galapagos
Other sources (91)
9.6
Exceptional
From 91 reviews
Cleanliness
9.8
Room Comfort
9.4
Service and Facilites
10.0
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Traveler Reviews Hotel Palace Galapagos
Number of reviews per page
20
40
Top reviews
Michael
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!
Read More
Spencer
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
This was a lovely hotel, within walkin distance to the main strip and the staff here are super friendly! I'd highly recommend checking out this place if you're on Santa Cruz!
Joe
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.
Fredrick
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Excellent! Staff was very attentive. We added on breakfast and it was a great start to our day!
Daniela
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The staff were very attentive and welcoming anything we required they were very approachable and ensured our stay was as homely as possible
MEMET
Leisure with Children
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.
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Malcolm
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Great room, a short walk to the town centre, excellent service. Highly recommended !
Ramesh
Leisure Family
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
Diana
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
Sandra
Friends and Family
10.0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
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Michael
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
timothy
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Close to downtown, safe, nice.
Best thing is breakfast, Tonia makes it and it's very delicious
Ganna
with Partner
10.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Good breakfast and staff very helpful.
Scott
10.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
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MERCEDES
Leisure Family
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
Verified traveler
Leisure Family
10.0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
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Verified traveler
Leisure with Partner
10.0
/10
Reviewed 294 week(s) ago
Expedia Group verified review
Really great place to stay, has all the comforts and cleanliness you could hope for! We will for sure come back next time we’re in Santa Cruz.
Denise
Leisure Family
10.0
/10
Reviewed 296 week(s) ago
Expedia Group verified review
Jose was excellent, he helped us get taxis, accomodated us for early breakfast, answered numerous questions. We were able to walk to restaurants, but were not in the hustle of the main tourist section. I highly recommend this hotel
Mary
10.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles.
We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
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Verified traveler
Leisure with Partner
10.0
/10
Reviewed 299 week(s) ago
Expedia Group verified review
The property was very well maintained with good service, centrally.
It is a few blocks from the Main Street which made for a quiet stay.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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