Hotel Suites Guayaquil

The staff went out of there way to accommodate me:) When I arrived, it was late in the evening and I was very tired & hungry but didn’t want to walk the streets at night! So the manager asked me what I liked! I told him Asian. Within 25 minutes Asian order-in arrived and the manager delivered me the meal at a very reasonable price! I was delighted:) In the morning, I asked if continental breakfast was included and it was not. However, the staff went out of their way and offered me a very nice breakfast for a super reasonable fee. They were kind and very helpful! When I come to Guayaquil, IM certainly staying at the Hotel Suites again!

El personal de la propiedad muy atento, antes de llegar se comunicaron conmigo y me contestaron todas mis preguntas. Tanto la Sra. Yolanda como el chico de la recepción. Parking dentro de la propiedad, servicio de laundry. El desayuno caliente. El check in rápido, aire acondicionado y la cama muy cómoda. Lo recomiendo.

My sister is unable to climb stairs. They gave us a room on the ground floor. The room and beds were good. They set up transportation to the airport for us. Overall it was a good stay.

Charge me $40 for this ! And the receptionist lady was so rude. I couldn’t get breakfast because supposedly it was until 9:00 am I got to the reception at 9:03 !never staying there again

Well, first of all, without warning, we were told on our day of arrival that the hotel is actually close for “ maintenance “ which meant alternative hotels were options but their addresses were not findable or the quality below acceptable. We ended up kissing off the entire cost & reservation and stay at The Holiday Inn , which was great. Hotels.com offered no help so in the future just book at a Holiday Inn.

The location to airport. The staff was amazing and dry helpful. Slightly hard to find but well worth it once we did.

Room #2 was gigantic, clean, and air conditioning worked great.

Ecuadorian dishes on the Breakfast buffet. Courtious staff.

I chose this property based on this recommendation on the website of Hospital de la Mujer, where my daughter was in the ICU due to severe preeclampsia - "Suites Guayaquil is located in front of the Guayaquil Airport, 2 minutes from the Hospital de la Mujer". NOT TRUE. I booked this property and was actually somehow given a room in Hostal Murali, which is a $3-5 dollar cab ride away from the hospital. I was VERY happy with the hotel - the grounds, the room, the common areas, the staff, the breakfast. It was wonderful. But is was much further from the Hospital than I was led to believe. I would have minded less if they had said "a 3-bedded room is only available at our associated property, Hostal Murali." But they did not. If I had the occasion to need a room in Guayaquil for another reason, I would definitely consider the Hostal Murali. One more thing - I was whatsapped by a taxi driver for the hotel who came to the airport with a sign with my name on, helped me with my bags, and delivered me to the hotel for what I recall was $5.00. As a frequent traveler to Ecuador, I LOVED this service. But most taxi drivers could not find Hostal Murali and there is no sign. Yet...the property is a former private house and the carved wood doors and etched glass doors were exquisite...and there was a lovely small garden adjacent to the breakfast area. And TBH the breakfast was excellent, especially compared to the hotel I moved to to be closer to the hospital.

We just stayed here a night after a long day of traveling. It was a bit dirty and run down but not bad for $50.

This placed left me stranded in a foreign country at midnight after travelling for 20 hours. they tried to cover themselves by emailing me the day I was travelling.I had no access to email that day. When I say cover themselves. my sister who speaks fluent Spanish talked to them two days in a row before I arrived. " Yes he's coming, you have his reservation correct?" They said "Timothy, yes we're expecting him." The next day "Can you pick him up at the airport?" They said "Yes it's $5.00" NO CAR,NO ROOM NOTHING! They left me at the mercy of a cab driver at midnight in a foreign country. Hotels.com should remove them and never do business with them again.

The Hotel Suites Guayaquil has a nice, clean environment for a quick, inexpensive overnight stay going in or out of the Guayaquil airport. They had arranged for a driver to pick me up at the airport which was especially great because my flight got in two hours late at 11 pm. The lady at the reception was friendly and kind. The room was clean and modern. It could have used a few more electrical outlets. They don't offer a breakfast and there are few options in the immediate area to get food in the morning. The Mall del Sol is close for food or shopping. Overall I thought it was good overnight option near the Guayaquil airport and will stay here again if I get in to Guayaquil late or have an early morning flight.

My young daughter left a small box (size of a small paperback book) with cassette tapes of books she borrowed from the library. The hotel confirmed that they had found it, but they will not send it to us. I have asked 5 times and of course, agreed to pay for any packaging and shipping fees. Still no word. As these were library books, I am now being charged $180 to replace the books. I am so angry and frustrated with this hotel and their terrible service!!!

I had just been to the funeral home and collected my husband's ashes as he had died in Ecuador. I was visibly upset and desk clerk was very sympathetic and brought me a cup of tea and checked on me a couple of times. They had the taxi there on time. A very pleasant experience in a very stressful time

EXCEPT THE REAL EXPENSIVE HOTELS NOTHING AT THE AIRPORT IS IN A GREAT NEIGHBORHOOD THIS IS A $4 RIDE AND 5 TO 7 MINUTES IN TRAFFIC

Overall this would not have been a bad deal, but we agree with some of the other reviews in that it was a little scary. There is no sign on the hotel and the name Hotel Suite is a little misleading. We would have NEVER found it had the woman not run into us on the street. Then they put us in a car and took us to another place. The new place was on a very busy street next to a car dealership and had no hot water. Overall the price was too high for what we got. Nice enogh people, but no English and we were not sure what was going on. Next time I would spend a few dollars more and stay in a bigger place.

Great location for airport but good luck finding it.No signage at all anywhere on building.clean basic rooms good value.

Everything superior for a 8 room hotel.

We came to the hotel and were immediately taken to a second building several blocks away that was simply a brown door beside a car dealership. This seemed pretty sketchy, but the room wasn't bad at first glance. We had some confusion over payment because of how Expedia did/did not process the payment. The very large tattooed driver was super helpful, and I really wish I could give the place a better review. However, there was only a single towel, and there was no hot water to wash or shower. For ~$67 in Ecuador, hot water should be expected. The gentlemen that helped us though were outstanding. If they are able to iron out a few of the rough edges, and make it a little less sketchy, I would recommend this place.

very clean and tidy. very clean and tidy.very clean and tidy. very clean and tidy