Casa Maya

Property was nice and clean. Had no hot water for first two days.

Our final beach adventure had to be beach front 🏖️ So happy with my choice at Maya Resort. Everything was fantastic and service was phenomenal 💯 Definitely will consider returning and look forward to the renovations 👏

Housekeeping is amazing. The owner is friendly Safe & clean Be careful on those rocks

They will try to charge you twice if you pay at the property. I arrived at 1PM, paid for my reservations, and left my bags because it was too early for the 3PM check in time. After returning at 4PM, I checked in without an issue. About 30 minutes later, a worker came to my door telling me I never paid. I showed him the charge on bank account, and he left. He came back multiple times asking for the same. He told me to call his manager, but I refused because the property should have my number from the reservation. I ended up leaving at 7PM and driving back to San Salavdor. The whole thing seemed like a scam to get double payment. They refuse to issue a refund even after claiming the payment never went through. In addition to the issues with payment, the photos of the property are misleading. The pool is tiny, more like a plunge pool, and the beach is not accessible. Hotels.com also refused to help with a refund or credit. Stay here at your own risk. There are better properties in the area.

The staff not friendly, poor customer service. I expected more.

Such a lovely view at Casa Maya. The property is beachside. There is a small pool and to swim in. The beach in this part is scenic with a high cliff and a cave next to an extensive amount of beach rocks. The wave is quite strong so it’s not suitable for swimming, but it’s beautiful to view. The service was good and food was decent when I ate at the restaurant . The room was comfortable and had a pleasant beach vibe.

The place is okay nothing fancy but the food service takes for ever

We stayed there for three nights and their food was very good, and all of the staff very friendly.

The place will be better but right now they are doing constructions. They need to check the rooms every day for towels and toilet paper.

Staff was incredible! Best staff so far on our three week vacation travels. Wendy, Karla, Diana, Angel and Marylyn. I need coffee every morning before I start my morning, there was no coffee pot in the room, they do have a note that states that if you want room service, you can always order it, but all I wanted was my coffee in the morning so Wendy the AM waitress made sure to pass it Karla the evening waitress. Karla brought a coffee pot and coffee that evening. That meant the world to me, and they all did it with a smile! The property is under construction, but even the people working were very pleasant.

Due to recent high sea level and waves the beach is pretty much gone 😞, they are only rocks left but this is everywhere in La Libertad. The waves are amazing for surfing though!!

We didn’t stay. Hotel was under renovation and noisy and messy with construction material. Room was not with Oceanview as we paid extra for

I had made a reservation for 3 days and left 2 days early it was awful and I’m not recommending it at all.

Very cute hotel! Everything was excellent. Staff was super friendly, we had a very good fish and sunset time on the beach was my favorite. Highly recommended!

I did not stay there. Therefore, I have comments about it

Staff service terrible and not friendly I have problems whit my reservation Because my reservation was made for a panoramic view of the ocean and when I arrived at the hotel the reception team informed me that there was no availability and that they could not help me at all. I wrote to the property manager to see how to proceed. The surprise was that there was an additional despotic person that you have to reserve and pay extra to be able to have tables to eat with a good view. If you are consuming, you are a guest of someone who does something absurd, but oh well, one more experience.

Very quiet place for relax

Loved this stay! Super quiet and cute, the rooms are very clean and spacious, little beach right out front with a cave for exploring, and the staff were so helpful. My spanish isn't the best but they were really patient with me as I tried which I appreciate so much. Would highly recommend!

Second time here and once again, it did not disappoint.

Overall the property was good. The only thing is when ordering food they will take for ever to bring your food, about an hour and 30min.