citizenM Tower of London

Hotels
9.2
/10
Exceptional
1,456 reviews

What Guests Say About Their Stay

Erin
10.0
/ 10
I choose this hotel every stay in London. It is very comfortable and service is excellent and its location and easy accessibility to transport is unmatched.
Michele
10.0
/ 10
This was a really great place to stay. Starting with the first need: the Tube, train, metro (whatever you want to call it) is literally up the stairs, turn left and go inside. Fabulous! Conveniently connected us within 30 minutes anywhere we wanted to go. Other needs met: comfortable bed and great views. Of course no bad marks for bed set up because we saw the configuration before purchasing stay. Ours was a king bed so we just put pillows by window and feet at the bottom. No climbing over each other in the middle of the night. So I have found that the European hotels (Greece, Italy and UK) do not prioritize bathroom privacy. I am not a fan of glass showers with the toilet for the most part ‘in’ the shower enclosure. Not a fan and somehow I missed this detail. HOWEVER, with all the convenience and convenience and convenience of the location of hotel it was worth it.
Charles
10.0
/ 10
Fantastic situation overlooking Tower of London, staff couldn’t be more friendly or helpful. A real fun place to stay for young and old/, loved the cloud bar with balcony. Underground station right next door could not be more convenient, will definitely visit again.
In the Area
See Map
40 Trinity Square, Tower Hamlets, London, England, EC3N 4DJ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at citizenM Tower of London is a good choice when you are visiting Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around citizenM Tower of London

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40 Trinity Square, Tower Hamlets, London, England, EC3N 4DJ
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Discover More About citizenM Tower of London

Location


Staying at citizenM Tower of London is a good choice when you are visiting Tower Hamlets.

About citizenM Tower of London

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM Tower of London exclusively for you.

citizenM Tower of London is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at citizenM Tower of London.

All facilities in citizenM Tower of London

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Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Accommodation Policy & General Information in citizenM Tower of London

Important Note
  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Tax ID - 81.84.09.897.B.06
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses wind energy, plus eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No visitors or unregistered guests are allowed at the property after midnight.

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM Tower of London
370
Number of floors in citizenM Tower of London
8
Another facilities in citizenM Tower of London
Others, Coffee shop, Coffee/tea in lobby, SMOKE_FREE, Safety deposit box

Frequently asked question in citizenM Tower of London

What are available facilities at citizenM Tower of London?
There are top facilites at citizenM Tower of London such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at citizenM Tower of London?
The standard check-in time at citizenM Tower of London is starting from From 14:00 while the latest check-out time is at Before 11:00
Does citizenM Tower of London provide breakfast?
Yes, citizenM Tower of London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in citizenM Tower of London

Traveloka (6)
Other sources (1,450)
9.2
Exceptional
From 1,450 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews citizenM Tower of London

Number of reviews per page
20
40
Top reviews
Mark
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good
Angela
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We were very disappointed and won’t be going back. I cannot believe there is no tea/coffee facilities in the room when I asked for a tea I was told I can give you hot water but you need to go buy tea bags. Or I can wait until morning and buy breakfast to get a cup of tea. I wanted a cup of tea in my room with my husband before bed. We were outraged. You get these basic facilities in a travelodge or a premier inn The shower room with sink outside it in room was a ridiculous design. The hanging space was ridiculous too as you enter room you bang your arm on the protruding . Hangers. We stayed at your hotel as we wanted somewhere nice but we won’t go back and will advise friends and family not to either
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Patricia
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The rooms are small but adequate. Great location, right next to the underground. Bed is comfortable. Bathroom was great. Control pad works fine. Breakfast was fine. The food at other times of the day was bad. Pizza was not good. Meatballs were very bad. We had just arrived and didn’t want to go out, so we ate in at the bar. I know that you aren't running a restaurant but the food could definitely be improved. Otherwise I trip was great.
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Erin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I choose this hotel every stay in London. It is very comfortable and service is excellent and its location and easy accessibility to transport is unmatched.
Rita
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were told there was a breakfast we could eat at.
Michele
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a really great place to stay. Starting with the first need: the Tube, train, metro (whatever you want to call it) is literally up the stairs, turn left and go inside. Fabulous! Conveniently connected us within 30 minutes anywhere we wanted to go. Other needs met: comfortable bed and great views. Of course no bad marks for bed set up because we saw the configuration before purchasing stay. Ours was a king bed so we just put pillows by window and feet at the bottom. No climbing over each other in the middle of the night. So I have found that the European hotels (Greece, Italy and UK) do not prioritize bathroom privacy. I am not a fan of glass showers with the toilet for the most part ‘in’ the shower enclosure. Not a fan and somehow I missed this detail. HOWEVER, with all the convenience and convenience and convenience of the location of hotel it was worth it.
Read More
Laura
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the citizen m because it’s reliably the same in every city. The room was clean and efficient. The staff could have been more friendly.
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic situation overlooking Tower of London, staff couldn’t be more friendly or helpful. A real fun place to stay for young and old/, loved the cloud bar with balcony. Underground station right next door could not be more convenient, will definitely visit again.
Rob
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

What a funky hotel. I wanted to extend my stay in London to see the Tower of London and Tower Bridge etc.. What I didn't realise when choosing CitizenM is that the hotel was right behind the Tower. They offered a room with view of the Tower itself.. Thumbs up on that.. Staff young and friendly, helpful, curteous..certainly a first for me in style of hotel.. Great experience..
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Christo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and friendly staff
Teresa
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was pleasantly surprised. Excellent location, quite clean room - rooftop bar had a fab view - breakfast excellent choices!
Nicholas
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel literally cannot be beat for location. You're in the heart of everything, on top of the train station (no noise though, you can't hear anything) and there's a lovely rooftop bar with a great view of the city on multiple sides.
Feng
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stuff are very nice and friendly. Easy to go places!
Ben
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good
Ayush
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I have always stayed in this London wherever I have visited London in the last 7 years. However, this time I was very disappointed. The hotel was dirty, it smelled bad and the staff were joking around the desk and could not care less. Even after asking them to cleanup room in the morning when I got back in the evening it was dirty. They cleaned it next day but left all the dirty glasses and coffee mugs on the table. The shower was not even wiped. It was absolutely terrible. Never again.
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Lizbeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was modern, nice and clean! The staff was incredibly helpful!
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing value for money. Nice location with lots of areas to see around it.
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very modern and clean. Great facilities, helpful friendly staff. Can not fault our stay.
Ameilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and walking distance from multiple restaurants and pubs!
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was perfect!
Number of reviews per page
20
40

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Others 4 citizenM Tower of London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.