Kingscliff, BW Signature Collection

Stayed the night for a family wedding, friendly staff, clean etc.

Property was okay. Food was good. Not the most attentive staff.

Lovely room with a small fan provided in the hotter weather days. Comfortable room but was expecting a double bed instead of two twin beds pushed together. Great service throughout our stay.

Nicely decorated hotel. Nice places to eat outside. Clean room

We went for a family celebration. Staff very friendly, although service was quite slow at times; they didn't seem to have sense of efficiency, as if new staff learning the ropes. Didn't matter for us because on this occasion, we didn't have a schedule. Food was delicious, fresh, full of flavour and decent portions (and we loved the homemade skin-on chips, so refreshing)

Very happy with our stay at this hotel , this was our third time staying at Kingscliff and we intend on returning there again at some point . We certainly have nothing to complain about with the cleanliness of the hotel or the staff , all very welcoming and the service is good

Lovely hiyel and very friendly but the room was boiling hot without a fan or aircon.

Really beautiful spot, with a great bar and outdoor area, right next to the beach

Friendly staff right by the sea

Was no airconditioning. Room was cramped and dated Carpet was dirty. Window didnt lock .

Room was lovely, overlooking the sea, very clean and tidy. Empty handwash and shower gel was replaced very quickly. As the room was above the bar it was quite noisy. Food in the restaurant was excellent, service was a bit slow however.

Good parking at this hotel. Rooms needed slight update and decor.

The bedroom was a bit tired and basic but the receptionist (I think her name was Bernie) could not have been more helpful.

Friendly staff , good parking and 2 chargers!

Friendly staff and good location and has 2 chargers!

Lovely place and lovely people

I've stayed at the Kingscliff on a number of occasions, staff always very friendly, rooms very comfortable, food and drink fine, I will probably stay again in the future. Many thanks John Meade.

Very hospitable staff. Nice room and good position .

Had a lovely stay over the bank holiday weekend. The evening service from the waitress and two waiters were outstanding, and it was a pleasure to see a group of people who genuinely love their job and were happy. However, when booking breakfast for the last morning of our stay the girl at the desk was less than friendly and my partner said he felt he couldn't speak to her about things and she seemed annoyed. The hotel was clean, with a great atmosphere, and the live music was a welcome surprise. My partner slept great, however I did not due to being uncomfortable on the mattress and being able to hear guests coming and going from their rooms, I was pleasantly surprised to not be able to hear the music or crowds below. Overall a fantastic stay, very happy. Thank you.

Firstly, the food and staff are great! The afternoon tea is amazing! The room was nice and clean and spacious with everything you need. Sadly although we paid a premium to have a sea view room, which we did so no complaint there (room 22), was directly above the bar area which had a large speaker above the bar near the ceiling therefore just below our floor. The first night I had to get up gone midnight to ask that the music be turned down. Which was done. The following evening I confirmed with the bar staff that the music would go off when the bar closed 11.30 ISH and it did. The other up and down side was there was live music on the Friday and Saturday evening which was louder than the bar music, lovely to sit down there listening to but again if in room 22 so loud there's no chance of getting a Granny nap in before dinner. Perhaps the hotel should look into improving the sound proofing in room 22 in particular. If I return I'll be more likely to go for a cheaper room at the back of the hotel and forego the sea view as it looks like most of the sea view rooms are directly over the bar and restaurant area.