Leisure Inn Hotel

We did not end up staying at all. Wechecked in saw our room and left immediately. Only had cash payment and was dirty. The staff were not shocked when we walked out paying one nights accommodation for the cancellation.

The kettle was mouldy inside. May be it was used a year ago and it was left with water inside and noone saw the need to disinfect it Shower gel dispenser is broken so it doesn't work. Imaging having shower without soap/shower gel.

Staff were very helpful in accommodating my need for a bright room with two beds for myself and my daughter. A few electrical issues were promptly fixed by the onsite maintenance who were fast and friendly too!

Radiator in bathroom stuck on full heat couldn't. Turn. It off mattress or bed not comfortable and not level no breakfast offered even though it says it is offered

The property was very practical for my purposes. Standing out for me was its location.

Firstly, we walked into the room and it was hot. We found that the towel rail was boiling hot and couldn't turn off. We asked the receptionist to switch it off but he had no idea so had to sleep with window wide open at night. Secondly, the bed was painfully uncomfortable, thin mattress, could feel every spring and had one thin pillow. One positive a decent shower.

Area was ok, lots of dining options and close to tube. Bed was terrible, very lumpy and hard. Window area was filthy (I had to take pictures to prove to myself or anyone that asks) which doesn’t give me faith that the room has ever been cleaned properly. Saying all of that, the hotel can just about work for a cheap overnight stay in central London due to a business trip or concert; on the plus side it seems pretty secure.

Overall better than expected. Basic but clean & conveniently located. One comment: bed could be more comfortable.

The hotel is very dirty. So sorry I had to take photos of the filth. Carpets hasn't been cleaned properly. Shower and bathroom werev also disgusting. The girl also included - Creeking doors to from and common areas. Heater & Heated towel racks didn't work. The photos online were obviously taken years ago as they did not represent the girl now.

The Leisure Inn was a perfectly fine place to stay. We wanted something affordable and close to the city - it’s in a great area right near Keningston Garden/Notting Hill. This not an extravagant place, but if you’re looking for a solid hotel at a good price that you can sleep at after a busy day or two in London, this is probably a good place for you.

Very small room Liked the bathroom, very clean and functional

It was a terrible terrible experience for me, my partner and I had to leave a day early due to how unsafe and unwelcome we felt by the people staying there. It was terrible, but the staff was amazing and they deserve a raise.

The room was small but clean. Nice shower area.

By far the worst hotel I’ve stayed at. Bugs in beds!!

Very close to Paddington station, Bayswater station, and bus routes. Also very close to Hyde park and Kensington palace.

It was very good

This hotel is awful! The dirtiest hotel I have ever stayed at. The staff have no customer service skills what's so ever. Very unprofessional in appearance and customer service. There was a staff member standing at the front door smoking right beside the no smoking sign. All the hallways are painted white and filty! Walls and doors with black and drown dirt all over them. Our room was in the basement, it has no air conditioning and very hot. There was a table fan and the cage on it was caked in dust! The ceiling and walls had yellow stains. I can't believe they actually put people in that room. We checked out a day early. Do not stay at this hotel!

The pictures you are seeing are almost nothing like what you will see when you get there: no flowers out front, no paint, art, or matching furniture in the lobby, the hallway has old, stained carpet, and various areas of the hotel have piles of torn up carpeting and discarded furniture laying about. Our bathroom was clean and as pictured, our door had new, clean carpeting, and the room was modest but mostly as pictured. The area the hotel is in is also lovely. HOWEVER… we had some weird occurrences at this hotel. We noticed entirely male staff and never heard or saw any other guests during our stay. Twice during our stay the male staff came to knock on our door (once at 3:00AM and there is no peep hole on the door to identify who was on the other side), and both experiences felt odd and uncomfortable. It was okay for the cost and the location, but as a single female traveler or a group of women, I wouldn’t select this as a place to stay again.

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It was in a great location that was easy to walk and get to food shopping and transportation. And the staff was very nice