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MSK The Whiteley
Hotels
4.8
/10
Poor
242 reviews
What Guests Say About Their Stay
Joel
10.0
/ 10
Very comfortable room. The staff were very friendly and the breakfast was excellent. There was only one pillow in my room and it was very flat.
Zivile
10.0
/ 10
The hotel quality suits price paid. The staff very helpful and friendly. The room was clean.
Shaw
10.0
/ 10
Very Friendly Staff.
Excellent vicinity. Easy access to everywhere. 10 Mints to Oxford Street, 1 Mint Walk to Hyde Park. Shops and Restaurants next street. We will recommend this hotel to my family, friends and travel agents as well.
Bayswater and Queensways metro stations half a mint walk.
In the Area
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66-68 Inverness Terrace, City of Westminster, Central London, London, England, W2 3LB
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in MSK The Whiteley
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What's around MSK The Whiteley
66-68 Inverness Terrace, City of Westminster, Central London, London, England, W2 3LB
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Discover More About MSK The Whiteley
Location
MSK The Whiteley is located in area / city City of Westminster.
About MSK The Whiteley
MSK The Whiteley is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
MSK The Whiteley is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in MSK The Whiteley
Others
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- SMOKE_FREE
- Elevator
Connectivity
- Free WiFi
General
- Ballroom
Accommodation Policy & General Information in MSK The Whiteley
Important Note
- Early check-in fee: GBP 30 (subject to availability)
- Late check-out fee: GBP 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 225 per accommodation, per stay
- Breakage deposit: GBP 225 per stay
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Masks are required at the property for guests without COVID-19 vaccination
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at MSK The Whiteley | 43 |
Number of floors in MSK The Whiteley | 6 |
Another facilities in MSK The Whiteley | Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist, Others |
Frequently asked question in MSK The Whiteley
What are available facilities at MSK The Whiteley?
There are top facilites at MSK The Whiteley such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at MSK The Whiteley?
The standard check-in time at MSK The Whiteley is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of MSK The Whiteley?
MSK The Whiteley is a 2.0-star hotel.
How many floors does MSK The Whiteley have?
MSK The Whiteley has 6 floors.
How many rooms are available at MSK The Whiteley?
MSK The Whiteley has 43 rooms in total.
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More Reviews from Other Guests in MSK The Whiteley
Overall Ratings & Reviews MSK The Whiteley
Other sources (242)
4.8
Poor
From 242 reviews
Cleanliness
4.8
Room Comfort
4.2
Location
8.2
Service and Facilites
6.0
Sort by
Most Relevant
Preferences
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Traveler Reviews MSK The Whiteley
Number of reviews per page
20
40
Top reviews
michelle
2.0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare.
Read More
Verified traveler
4.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
No breakfast as advertised. Generally decor very tied although some evidence of maintenance underway. Mattress wad so far overdue replacement
Verified traveler
Business
2.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
There is nothing to be like for this property.... even the tube closeness def. is not a + point.
Verified traveler
Friends and Family
4.0
/10
Reviewed 310 week(s) ago
Hotels.com verified review
The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace.
Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks!
Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend
Read More
Mohamed Isbandi
4.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late.
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Daniele
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay.
Verified traveler
2.0
/10
Reviewed 361 week(s) ago
Expedia Group verified review
The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel
Stewart
2.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future
Verified traveler
2.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
The pictures here on the app where misleading. The room my wife and I stayed in was not in the best condition. The room was not shown in any pictures posted on the app.
Verified traveler
6.0
/10
Reviewed 366 week(s) ago
Expedia Group verified review
I took a single room with shared barhroom. Room was ok, but toilets and shower in a diferent floor. Shower's condition, very poor, small, not clean. I would not recommend this hotel. Paid way too much for what it offers.
James
2.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
The room was supposed to be a superior room, unfortunately tje shower would only allow cold water to flow. After complaining about this 3 days in a row was told, they know theres a problem with the system but can't do anything about it. There was also no maid service, the bed was never made and the tea/coffee was never replenished. Very poor standard hotel.
Read More
Verified traveler
4.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
Cheap but wouldnt recommend staying here. Dirty, tired, no hot water, collapsing bed, windows falling apart, mould in bathrooms, damp smell in corridors and room. Best avoided until refurbished.
Verified traveler
2.0
/10
Reviewed 368 week(s) ago
Hotels.com verified review
The room was dusty and very damp
Stephen
8.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
The staff were friendly and helpful, but there was no lift so I could not carry my suitcase up to the third floor. Bayswater is a great location for food, drink and Kensington Gardens!
Yasser
6.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
convenient room - however in the basement, not the same room I booked online (the other one looked more spacious and special), wifi interrupts a lot
Clive
6.0
/10
Reviewed 410 week(s) ago
Hotels.com verified review
Was ok just for the one night. Very shabby, curtains hanging off, room was scruffy. Were told that the door key card may not work as batteries on doors needed replacing and the maintenance guy had been called. We were lucky but there were others in the reception that couldn't get in their room!! Beds were extremely uncomfortable and pillows ere virtually non existant.
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Robin
8.0
/10
Reviewed 420 week(s) ago
Hotels.com verified review
Room was small but adequate for three adults. Bathroom and linen super-clean and fresh, no stains, mould etc. Bed linen clean and fresh. Beds a little hard and pillows thin and not enough. Staff very friendly and helpful. Breakfast was excellent and plenty. Mix of Continental/American/British. On check out we asked to leave our bags and they immediately said yes. We collected it at around 3pm with no issues. If you want a luxury 4/5 star hotel that you can lounge around in, watch TV and ignore the sights of London then don't stay here. Somewhere to sleep have breakfast and spend the days sightseeing then it is a good place. Nearest tube 3/4 minutes walk, Hyde Park several minutes walk and from there Museums, Albert Hall therefore very close and Central London a pleasant walk through the Park as is Buckingham Palace.
Read More
michael
4.0
/10
Reviewed 421 week(s) ago
Expedia Group verified review
So much terribleness. It’s rundown. Plaster separated from the wall stimuli on the tables. Dirty bathrooms with tons of rust. And the shower didn’t drain. I had to actually stop the shower to avoid it over flowing.
When I checked out I sat in the lobby for about 45 minutes planning my day trip and heard 4 people complain about their rooms:
1- no light in the bathroom
2- dirty
3- the best (a literal hole in the ceiling next to the light fixture).
Free breakfast and it was scrambled eggs toast etc... not bad at all.
Read More
Mike
4.0
/10
Reviewed 424 week(s) ago
Expedia Group verified review
I object to the fact that although I paid by card in advance, the hotel insisted on photo ID which i had not been warned about and was in any case unnecessary, and then for my credit card details again. I was made to feel like a criminal.
The room was pokey and breakfast started too late for me to have any.
Debashis
8.0
/10
Reviewed 434 week(s) ago
Hotels.com verified review
Rooms definitely needs refurnishing and repair. Lift required. Staff was friendly. Location excellent. Breakfast was adequate and nice.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews MSK The Whiteley
Other sources (242)
4.8
Poor
From 242 reviews
Cleanliness
4.8
Room Comfort
4.2
Location
8.2
Service and Facilites
6.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews MSK The Whiteley
Number of reviews per page
20
40
Top reviews
michelle
2.0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare.
Read More
Verified traveler
4.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
No breakfast as advertised. Generally decor very tied although some evidence of maintenance underway. Mattress wad so far overdue replacement
Verified traveler
Business
2.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
There is nothing to be like for this property.... even the tube closeness def. is not a + point.
Verified traveler
Friends and Family
4.0
/10
Reviewed 310 week(s) ago
Hotels.com verified review
The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace.
Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks!
Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend
Read More
Mohamed Isbandi
4.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late.
Read More
Daniele
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay.
Verified traveler
2.0
/10
Reviewed 361 week(s) ago
Expedia Group verified review
The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel
Stewart
2.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future
Verified traveler
2.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
The pictures here on the app where misleading. The room my wife and I stayed in was not in the best condition. The room was not shown in any pictures posted on the app.
Verified traveler
6.0
/10
Reviewed 366 week(s) ago
Expedia Group verified review
I took a single room with shared barhroom. Room was ok, but toilets and shower in a diferent floor. Shower's condition, very poor, small, not clean. I would not recommend this hotel. Paid way too much for what it offers.
James
2.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
The room was supposed to be a superior room, unfortunately tje shower would only allow cold water to flow. After complaining about this 3 days in a row was told, they know theres a problem with the system but can't do anything about it. There was also no maid service, the bed was never made and the tea/coffee was never replenished. Very poor standard hotel.
Read More
Verified traveler
4.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
Cheap but wouldnt recommend staying here. Dirty, tired, no hot water, collapsing bed, windows falling apart, mould in bathrooms, damp smell in corridors and room. Best avoided until refurbished.
Verified traveler
2.0
/10
Reviewed 368 week(s) ago
Hotels.com verified review
The room was dusty and very damp
Stephen
8.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
The staff were friendly and helpful, but there was no lift so I could not carry my suitcase up to the third floor. Bayswater is a great location for food, drink and Kensington Gardens!
Yasser
6.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
convenient room - however in the basement, not the same room I booked online (the other one looked more spacious and special), wifi interrupts a lot
Clive
6.0
/10
Reviewed 410 week(s) ago
Hotels.com verified review
Was ok just for the one night. Very shabby, curtains hanging off, room was scruffy. Were told that the door key card may not work as batteries on doors needed replacing and the maintenance guy had been called. We were lucky but there were others in the reception that couldn't get in their room!! Beds were extremely uncomfortable and pillows ere virtually non existant.
Read More
Robin
8.0
/10
Reviewed 420 week(s) ago
Hotels.com verified review
Room was small but adequate for three adults. Bathroom and linen super-clean and fresh, no stains, mould etc. Bed linen clean and fresh. Beds a little hard and pillows thin and not enough. Staff very friendly and helpful. Breakfast was excellent and plenty. Mix of Continental/American/British. On check out we asked to leave our bags and they immediately said yes. We collected it at around 3pm with no issues. If you want a luxury 4/5 star hotel that you can lounge around in, watch TV and ignore the sights of London then don't stay here. Somewhere to sleep have breakfast and spend the days sightseeing then it is a good place. Nearest tube 3/4 minutes walk, Hyde Park several minutes walk and from there Museums, Albert Hall therefore very close and Central London a pleasant walk through the Park as is Buckingham Palace.
Read More
michael
4.0
/10
Reviewed 421 week(s) ago
Expedia Group verified review
So much terribleness. It’s rundown. Plaster separated from the wall stimuli on the tables. Dirty bathrooms with tons of rust. And the shower didn’t drain. I had to actually stop the shower to avoid it over flowing.
When I checked out I sat in the lobby for about 45 minutes planning my day trip and heard 4 people complain about their rooms:
1- no light in the bathroom
2- dirty
3- the best (a literal hole in the ceiling next to the light fixture).
Free breakfast and it was scrambled eggs toast etc... not bad at all.
Read More
Mike
4.0
/10
Reviewed 424 week(s) ago
Expedia Group verified review
I object to the fact that although I paid by card in advance, the hotel insisted on photo ID which i had not been warned about and was in any case unnecessary, and then for my credit card details again. I was made to feel like a criminal.
The room was pokey and breakfast started too late for me to have any.
Debashis
8.0
/10
Reviewed 434 week(s) ago
Hotels.com verified review
Rooms definitely needs refurnishing and repair. Lift required. Staff was friendly. Location excellent. Breakfast was adequate and nice.
Number of reviews per page
20
40