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Shangri-La The Shard, London
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Shangri-La The Shard, London
Hotels
9.2
/10
Exceptional
945 reviews
What Guests Say About Their Stay
Peter
10.0
/ 10
There is nowhere like the Shangri-La at The Shard. Every time we stay there we enjoy the fantastic hotel and the unequalled views over London from the hotel floors.
Hassan
10.0
/ 10
The location the staff and the views of London and they went an extra mile to wish us a happy birthday
Paula
10.0
/ 10
Fabulous! Wonderful room! Great view! Great breakfast! Amazing service! Couldn’t fault it!
In the Area
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31 St Thomas Street, Central London, London, England, SE1 9QU
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Shangri-La The Shard, London
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31 St Thomas Street, Central London, London, England, SE1 9QU
Discover More About Shangri-La The Shard, London
Location
Staying at Shangri-La The Shard, London is a good choice when you are visiting Central London.
About Shangri-La The Shard, London
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La The Shard, London exclusively for you.
Shangri-La The Shard, London is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Shangri-La The Shard, London.
All facilities in Shangri-La The Shard, London
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- SMOKE_FREE
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Things to Do
- ROMANTIC_PACKAGE
- Indoor pool
- Spa
- Sauna
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Ballroom
- PARKING_SURCHARGE
Business Facilities
- Meeting facilities
- Conference room
- CONFERENCE_SPACE
Transportation
- Valet parking with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer with surcharge
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Shangri-La The Shard, London
Important Note
- Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for children
- Airport shuttle fee: GBP 160.00 per vehicle (one-way)
- Self parking fee: GBP 70 per night
- Valet parking fee: GBP 70 per night
- Pet fee: GBP 75 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: GBP 90 per night
- Rollaway bed fee: GBP 90 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note that room layout, furnishings, and views may differ from the photos shown. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri-La The Shard, London | 202 |
Number of floors in Shangri-La The Shard, London | 19 |
Another facilities in Shangri-La The Shard, London | Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service |
Frequently asked question in Shangri-La The Shard, London
What are available facilities at Shangri-La The Shard, London?
There are top facilites at Shangri-La The Shard, London such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La The Shard, London?
The standard check-in time at Shangri-La The Shard, London is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Shangri-La The Shard, London provide breakfast?
Yes, Shangri-La The Shard, London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Shangri-La The Shard, London
Traveloka (6)
Other sources (939)
9.2
Exceptional
From 939 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.4
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Traveler Reviews Shangri-La The Shard, London
Number of reviews per page
20
40
Top reviews
RAMNIK
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very amazing hotel. Best in London.
Peter
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There is nowhere like the Shangri-La at The Shard. Every time we stay there we enjoy the fantastic hotel and the unequalled views over London from the hotel floors.
Hassan
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The location the staff and the views of London and they went an extra mile to wish us a happy birthday
Paula
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Fabulous! Wonderful room! Great view! Great breakfast! Amazing service! Couldn’t fault it!
Kelly
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Phenomenal property and experience!
I booked the Shangri-La for my birthday trip because of the exceptional views, and they did not disappoint! The service at this hotel is unparalleled and the best I've ever experienced.
The breakfast every morning was sensational and the French toast was the most delicious I have ever had.
A huge shout out to Jessica, the duty manager who went out of her way to accommodate me and made my stay unforgettable! And Ann, whose smiling face greeted us every morning at breakfast and provided us with excellent service!
The Shangri-La is my new favorite hotel chain and I am already looking into their other properties worldwide. Thanks again, Shangri-La for the memories!
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Verified traveler
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing hotel with spectacular 360 views across London. Real luxury and fantastic service
Iain
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent
Paul
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I booked a 1 night stay for my wife and daughter and they have not stopped raving about what a fabulous hotel The Shard is. Staff absolutely lovely and the room and the views are apparently stunning. They were made to feel so welcome at Check in. They were really excited about the stay and expected the hotel to be great, but so far it has exceeded their expectations !!
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Verified traveler
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Really good stay overall. Facilities very good as usual but some areas can get quite busy especially as the hotel and the restaurants attract plenty of day trippers and people redeeming experiences like afternoon teas, etc. Room very clean. Breakfast - plenty of choice although quality has declined somewhat I feel compared to before (especially the made-to-order cooked meals). Staff generally good but could be more proactive and less 'robotic' and more authentic in interactions. Can be hard to get through to the main desk/reception a lot of the time over the phone because of (apparently) how busy they are - experience for everyone would be better if this was addressed. The first port of call for many queries shouldn't be inaccessible like this. It's an iconic, top notch facility but just needs to eschew complacency in order to not let their 'world class' slip.
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Eva
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
All aspects were perfect
Diane
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was simply amazing. The room is clean, modern, and comfortable. Especially the view from the room was spectacular. However, the best thing was the staff. They were very accommodating, friendly, and gave the best service. Stayed here twice in one week because of the experience I had.
Jane
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Truly fantastic and memorable.
Chinguun
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent hotel
William
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
As always, excellent!
Jonathan
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The Shangri-La at the Shard is my favorite hotel in London, and I will always stay there again whenever I return. There's none better! Give me heaven in the sky!
Paul
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
from room above was terrible. Where the air con was you could hear all conversations that were taking place upstairs! Not what you expect for such an expensive hotel.
Rattandeep
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Near public transit
Charlotte
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We have really enjoyed our stay at The Shangri-La Shard. Nothing was too much trouble and everyone was polite and friendly.
KIM
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Everyone should stay at the Shangi La at least once in their lives. Amazing from start to finish
Clive
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Lovely way to spend our anniversary!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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