The Ullswater Inn- The Inn Collection Group

The manager Richard was the only good thing about the hotel apart from the view!!! The bathroom was tiny and the door was hitting the toilet and very limited space in the bathroom. The bath was dirty full of hair when we complained we was offered a free drink My sisters room there was poo on the toilet seat !!! We had to clean our own room When we ordered food we was told 30-40 min wait this turned out to be a hour !! When food turned up my sisters was missing and waited 10 mins incase it was just late or couldn’t carry it but when we spoke they said it will be out when it’s out and he was very rude… when we said we’ve already been waiting he huffed and said they burnt it so had to remake it… then the pizza came out burnt round the outside and raw in the middle…. I found a slug type looking thing in my burger… the chips was greasy … the only nice member of staff was the manager the rest very rude unhelpful the girl slammed the plate down

Last minute trip to the Lakes. Super easy check-in, lovely Sunday roast, dog friendly, spacious, clean, well presented bedroom & a plentiful full English breakfast. Staff super friendly, helpful & accommodating. We’ll be definitely coming back.

We had lovely views the weather was notbthe bwst but didnt put us off going for a walk and taken all the amazing views in only bad thing was we had a tv but no tv signal

Great food and drinks in the restaurant. Breakfast served from 7.30am Mon - Sat and 8am on Sunday. Recently renovated, friendly staff, evening meal was great, try the steak pie!

Amazing stay, with friends, bar and food area excellent. Room very cosy and comfortable.

Service was forced, food was very poor. Vacuuming the hallways outside the bedrooms at 8am on a sunday morning was a little unfair.

Beautiful property and the restaurant and food was delicious! Staff friendly and check in easy Our double room was cute with a little sofa area and table and chairs next to a cute little window overlooking the rear car park but … with a view to the lake I love old properties like this and it was decorated lovely too The negatives .. No towels in room so had to get these ourselves Weird ‘old peoples home’ smell around as a whole but sheets smelled this way too It was very clean just this odd smell around Parking very limited but you can find local parking for under £10 for 24 hours Overall good stay, happy with room and would stay again But do prefer another hotel nearby if I had a choice

Great venue , ideal location . Could do with more bar staff - only 2 people covering bar on Friday night . Bedrooms VERY warm , despite no radiators on - slept with windows open in October. But really nice venue , would return no , problem.

This place was amazing and the food was absolutely delicious for dinner, but I gave it a four rating overall because the interaction with staff did not seem that welcoming. The rooms were wonderful and comfortable beds. Door exited right out to the parking lot and lake which was nice and the town was very quaint. We walked up here from patterdale from the Coast to Coast trail which was well worth the extra 10 minute walk. I was disappointed not to see any Coast to Coast memorabilia in the information office as this town is recommended in the hiking books for stopping overnight.

Lift did not work made very difficult for us

It’s was ok nothing special

love the design and the food

Great place, stayed in glenridding many times but not here. Lovely staff and stay, gripes were the dust and cleanliness of the room. £260 for a room, very dusty, marks on the bedding, socks left on night stand from previous stayer, marks on bathroom mirror, windows left with hand and finger marks too. We only stayed for 1 night so wasn’t toooo bad but still, £260 and having things like that for me aren’t the best. Everything else was lovely though. 24° really warm, and couldn’t use the fan as it’s covered with dust, as soon as it goes on it will cover the room.

We stayed at the Ullswater Inn while hiking the C2C. The staff was welcoming. Our room was clean and well appointed. The onsite restaurant was very good! We would definitely stay here again!

Ullswater Inn deserves 10/10 stars. It is truly remarkable. Beautiful, historic, classy, and fun. It ticks all the boxes for an exciting and convenient getaway to the Lake District. Sitting in the heart of Glenridding, it is convenient to other shops and recreational property such as a park and multiple hiking routes. Although check-in requires navigating a labyrinth due to the renovations to such an old building (if you come in from the rear), it is well worth it and adds to the mystique of the property (check-in is at the bar). Rooms are spacious and more than adequate. The bar and restaurant are arguably the highlight of the property. The free breakfast is more than enough with multiple options and additional to order options. Lunch and dinner menus also offer a wide variety of options that were all phenomenal. Grab a seat, enjoy the views of the lake and peaks, and enjoy a pint! You will not regret it.

Really comfortable room. Great setting. Friendly staff.

This hotel was comfortable, well staffed and had a nice pub downstairs that offers dining. The Ullswater was within walking distance of the docks berthing older steam boats, very interesting. I recommend it.

Property is great, location fantastic however guy who checked us in was rude and not very courteous to the extent he said He shouldn’t be here, our room was set up for 2 people not the 3 adults we had booked for, when we reported this at reception he came upto our room and when I opened the door his words were you guys are hard to please, we reported this to the general manager who wasn’t really bothered this is probably because it is her husband, given we paid £280 for one night I thought the level of customer service was terrible, I would not stay here again under this management

The hotel was great.

Nice place to stay