Hôtel Mercure Lyon Centre - Gare Part-Dieu

We found the hotel to be modern and clean. In spite of its location right by the main train station, the room was extremely quiet. We found it convenient in that we were able to walk from the train station as well as from the car rental agencies after dropping off our car. The bed was comfortable and the shower had good pressure. We appreciated the good coffee and complementary filtered water in the lobby. A minor inconvenience was that Uber drivers could not pick up or drop off in front of the hotel and you did have to walk a block for pick up. Otherwise, the train station taxi stand was nearby. Our only complaint was with the air conditioning as it didn’t really cool down the room to the temperature it was set at and we experienced high temperatures while visiting Lyon. Overall, a good stay.

Nice comfortable room spacious and the breakfast buffet was good!

Wife was happy with the room but found the bed too big. I was happy with the breakfast

Hotel was very close to the rail station, but we could not hear them in the room. Room was as expected and perfect for 3 people. Staff was helpful and friendly.

The staff are very courteous and professional. Area is awesome for shopping and across the train station. The hotel rooms are spacious and clean. Toilet and shower is separated - so awesome for family stay.

Pros: - very conveniently located at the Part-Dieu hub for public transit and the airport shuttle Rhonexpress - very nice breakfast buffet, though it is unchanging day to day - generally well appointed room (though small to be called a suite) - water and nespresso coffee in the lobby much appreciated - restaurant staff are very friendly and helpful - room service was great evening of arrival - check in at noon is great for transatlantic guests Cons: - very poor ventilation in the room, it was uncomfortably warm and humid. This was brought up twice with the front desk (+once at checkout) - the attendant was quite rude and condescending about this (I’m not looking for freezer conditions, I’m quite happy at 23C, but the room seldom dipped below 27-28C). Very disappointing for this caliber of hotel… who knew that Mercure truly meant heat. - The shower drain is not calibrated for the water flow. Within 5 min of the mist spray (not the big shower head), water was already overflowing. Similar for the sink. - No Expedia VIP amenity (we were told that they sometimes offer parking, but that is useless, especially for travelers selecting a hotel next to a train station and transportation hub!$ - One of the lobby attendants (woman with large glasses working regularly on days and evenings of the week of May 26) was quite unpleasant, especially with regards to opening the lobby door for us on arrival. I can wait a bit if the front desk is busy, but she would make us wait 2+ min.

Air condition was functioning well.

Convenient location with the train station just right at the doorstep

The location is perfect. Next to the train station. The only thing that needs to improve is the variety of the breakfast buffet. A little of fruits and vegetables would not hurt. Also, the pillows are like super soft, which is not welcome when you need head support. Other than that, all is good. Oh, one thing: the shower is amazing!!!

Great location from the train station the room was really nice. Better ventilation in the bathroom would be nice and resurface the shower floor it was pretty scary for a couple in there 60's.

Staff are friendly and helpful.

Quality of Food for dinner in hotel restaurant needs improvement.

We stayed at this hotel because it was nicely situated near the train station and we were very pleased with the whole experience. The hotel was very comfortable and wheelchair accessible which was a huge benefit. Overall the city is better for wheelchair mobility than Paris barring the odd construction works here and there.

Nice quiet hotel in good location for transport.

Good location, convenient to get trams

We stayed only one night because the next day we were driving to a different area near Lyon. It was a very clean room and provided everything needed for the evening. It was convenient because it was close to the train station and rental car office.

Great room it was really clean. The money value for this hotel is excellent.

Convenient to train station - average facility

Great size room. Brilliant location for train station. Good to have Westfield so close.

Very helpful staff. Right beside the train, tram and Metro stations Very safe surroundings. Clean rooms. Great breakfast. Very good restaurant.