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Hôtel Restaurant L'Etape
Hotels
7.6
/10
Pleasant
156 reviews
What Guests Say About Their Stay
Mohamed
10.0
/ 10
Bonne endroit piscine très chaude très bonne chambre et encore une fois la piscine étais top👍👍👍
See translation
Verified traveler
10.0
/ 10
Hôtel très fonctionnel proche d'Aix en PROVENCE, Personnel et accueil très chaleureux. Un peu bruyant si on a les fenêtres ouvertes . J y retournerai
See translation
Verified traveler
10.0
/ 10
it was clean, personnel was really helfull::: the only small problem is to found the hotel and their coffee at the breakfast (I hate coffee machine )!
In the Area
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793 Rue Pierre Bellot, Arrondissement of Aix-en-Provence, Bouches-du-Rhône, Provence-Alpes-Cote d'Azur, France, 13320
Main Facilities
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This accommodation offers:
Outdoor pool
Bar
Children pool
PARKING
Restaurant
Luggage storage
Garden
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Available Room Types in Hôtel Restaurant L'Etape
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What's around Hôtel Restaurant L'Etape
793 Rue Pierre Bellot, Arrondissement of Aix-en-Provence, Bouches-du-Rhône, Provence-Alpes-Cote d'Azur, France, 13320
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Discover More About Hôtel Restaurant L'Etape
Location
Hôtel Restaurant L'Etape is located in area / city Aix-en-Provence.
About Hôtel Restaurant L'Etape
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hôtel Restaurant L'Etape.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Hôtel Restaurant L'Etape exclusively for you.
With all facilities offered, Hôtel Restaurant L'Etape is the right place to stay.
All facilities in Hôtel Restaurant L'Etape
Others
Public Facilities
- Others
- Restaurant
- SMOKE_FREE
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
Things to Do
- Beach umbrella
- Garden
- Outdoor pool
General
- Banquet
- PARKING
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- CONFERENCE_SPACE
Food and Drinks
- Bar
- Breakfast
Hotel Services
- Newspaper in lobby
- Luggage storage
Family-friendly Facilities
- Children pool
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hôtel Restaurant L'Etape
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, ANCV Chèques-vacances, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Friday: 6:30 AM - 8:00 PM
The following facilities are closed on Christmas Eve:
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 20:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 20:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hôtel Restaurant L'Etape | 35 |
Number of floors in Hôtel Restaurant L'Etape | 2 |
Another facilities in Hôtel Restaurant L'Etape | Others, Restaurant, SMOKE_FREE, Safety deposit box, Coffee shop |
Frequently asked question in Hôtel Restaurant L'Etape
What is normal check-in & check-out time at Hôtel Restaurant L'Etape?
The standard check-in time at Hôtel Restaurant L'Etape is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00
Does Hôtel Restaurant L'Etape provide breakfast?
Yes, Hôtel Restaurant L'Etape provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Restaurant L'Etape?
Hôtel Restaurant L'Etape is a 3.0-star hotel.
How many floors does Hôtel Restaurant L'Etape have?
Hôtel Restaurant L'Etape has 2 floors.
How many rooms are available at Hôtel Restaurant L'Etape?
Hôtel Restaurant L'Etape has 35 rooms in total.
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More Reviews from Other Guests in Hôtel Restaurant L'Etape
Overall Ratings & Reviews Hôtel Restaurant L'Etape
Other sources (156)
7.6
Pleasant
From 156 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
7.0
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
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Traveler Reviews Hôtel Restaurant L'Etape
Number of reviews per page
20
40
Top reviews
Margaret pamela
8.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
I paid English pounds for this stay and when I got the final bill it was not converted into euros so there fore I paid 100 euros more then I should have
Verified traveler
4.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
It's very dated, very poor rooms, the only good thing was the staff were very pleasant! The upstairs halls smelt very unpleasant, the bed was very uncomfortable. Why do they only give 3pillows, why not 2for each person?
m
6.0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
Check-in supposed to be at 2pm but room was not ready until 3pm!!
Tiny shower!!
Daniel
6.0
/10
Reviewed 499 week(s) ago
Hotels.com verified review
all good
katy
8.0
/10
Reviewed 637 week(s) ago
Hotels.com verified review
tucked away from the city of marseille, which is nice if youre looking to get away. however it's a little difficult to find, our taxi driver passed it the first time. the hotel rooms are small, and not very new or updated. for example, a quadrouple room would have a queen bed with two roll away beds. it worked, but not what i expected. the staff was very friendly, and helpful despite the language barrier. i would stay again if ever in the area.
Read More
Verified traveler
10.0
/10
Reviewed 648 week(s) ago
Expedia Group verified review
it was clean, personnel was really helfull::: the only small problem is to found the hotel and their coffee at the breakfast (I hate coffee machine )!
fredrick & family
8.0
/10
Reviewed 692 week(s) ago
Hotels.com verified review
We were a bit disappointed upon arriving because the location was a bit industrial /suburban. Upon checking in, we discovered that our rooms in the Bastide were very clean, comfortable, homey feeling, and got great breezes from across the hills. Staff or young gals who seem to run the place were very helpful and nice. Our kids loved the well kept pool area after a day of touring, and made quick friends with some of the int'l travellers who found this out- of- the- way spot. Biggest problem: it's on a divided highway with long stretches and few opportunities to turn around . From the east, you can't miss it. But from the west or north you may see it from across the divider, but you'll be in Marseille or in a crowded suburban traffic circle for the 5th time, before you can actually pull in to their driveway. Big hint: always follow signs to Gardanne, and then come back in from the east. In sum: Real nice place for adept navigators.
Read More
A
4.0
/10
Reviewed 694 week(s) ago
Hotels.com verified review
This is a 1-2* hotel at best. Rooms were dark and not at all comfortable. TV was ok, but bathroom was poor and no light in the toilet. I couldn't wait to leave. The only saving graces are the staff (who were helpful when asked) and the pool which was nice.
Two points which were incredibly disappointing. The first night, I had left a do not disturb sign outside - all morning I had a knock on my door which ruined my sleep. Not impressed.
Additionally, my room did not lock - I informed the hotel and they said that no-one could open it because of the outside lock. The following morning someone tried to break into my room at 7:30am - luckily, I was in the room and shouted to the intruder but pretty disappointing especially as I pointed this out the staff on the previous night.
I certainly would not stay here again.
Read More
Brenda
4.0
/10
Reviewed 703 week(s) ago
Expedia Group verified review
The restaurant in this hotel is excellent. The hotel rooms are very simple and I was disappointed. My view outside my window was of a worksite of some kind. Not very pleasant. The bathroom, although it was recently remodeled and was nicely appointed, had spiders and webs in the corner above the shower. The best thing about the hotel is that it has a good restaurant attached. The second best thing is that it has ample, off the road parking. But I was disappointed with the quality of the furniture in the room and with the cleanliness of the bathroom.
Read More
Verified traveler
8.0
/10
Reviewed 707 week(s) ago
Hotels.com verified review
The room was clean, but not very spacious. If you arrive after reception is closed, check for your room in the pink building next to the pool. Breakfast is not included, so note that. All in all, clean area to rest and sleep after visiting around.
Ron
8.0
/10
Reviewed 736 week(s) ago
Hotels.com verified review
The hotel while typically catering to the business man or woman was very nice for the price. The staff was helpful and kind even when we had difficulty in trying to locate the hotel. The signage on the road for the hotel needs to be upgraded in order for out of country guests to locate it more easily. The rooms are very small in the main building by american standards. The bathroom was nice, the only issue was the enclosed shower glass wall. The seal at the bottom was worn out and water would collect on the floor each time you took a shower. The hotel restaurant was excellent. The morning breakfast contained everything you needed to get the day started. The evening prix fix meal was inexpensive and fullfilling. I would diffently stay in this hotel the next time we come back to provence.
Read More
Mohamed
Business Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bonne endroit piscine très chaude très bonne chambre et encore une fois la piscine étais top👍👍👍
David
Business
8.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Bel hôtel bon restaurant…
Dommage pour la clim assez bruyante et un sol des chambres en carrelage très froid…
Timothée
Business
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Séjour correcte
JOEL
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Etablissement qui a besoin de rénovation
MARC
6.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Séjour au calme.
Mais pas de restauration lors de mon séjour, et distributeur automatique en panne.
L’accueil était fermé sauf lors du petit déjeuner, plutôt correct.
Mais la chambre donnant sur le couloir empêchait de profiter de la fenêtre.
La télécommande du téléviseur avait. Sans doute un problème de pile.
Cependant, chambre propre meme si elles n’a pas été nettoyée pendant mes 2 jours.
Read More
Verified traveler
Business
10.0
/10
Reviewed 108 week(s) ago
Hotels.com verified review
Hôtel très fonctionnel proche d'Aix en PROVENCE, Personnel et accueil très chaleureux. Un peu bruyant si on a les fenêtres ouvertes . J y retournerai
Ambre
Business and Leisure with Partner
8.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Très bon hôtel
PATRICK
4.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
Chambre standard ne correspondant pas à la réservation (chambre triple). Restauration bien quoique un peu chère.
Equipement chambre minimaliste (tuyau douche mauvais état, meuble salle de bain avec moisissure, 1 seul rouleau de papier hygiénique sur la fin, ...) Petit déjeuner limite, pas de renouvellement oeufs brouillés, ni viennoiserie, il vaut mieux arriver dans les premiers, autrement régime ...
Pour le tarif, il vaut mieux aller ailleurs.
Read More
Laurent
Business
6.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Hotel un peu vieillissant ; partie restaurant plus moderne et agréable chambre correcte ; proximité de la route mais insonarosation ok .
Belle piscine terrasse.
Bon accueil
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hôtel Restaurant L'Etape
Other sources (156)
7.6
Pleasant
From 156 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
7.0
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hôtel Restaurant L'Etape
Number of reviews per page
20
40
Top reviews
Margaret pamela
8.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
I paid English pounds for this stay and when I got the final bill it was not converted into euros so there fore I paid 100 euros more then I should have
Verified traveler
4.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
It's very dated, very poor rooms, the only good thing was the staff were very pleasant! The upstairs halls smelt very unpleasant, the bed was very uncomfortable. Why do they only give 3pillows, why not 2for each person?
m
6.0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
Check-in supposed to be at 2pm but room was not ready until 3pm!!
Tiny shower!!
Daniel
6.0
/10
Reviewed 499 week(s) ago
Hotels.com verified review
all good
katy
8.0
/10
Reviewed 637 week(s) ago
Hotels.com verified review
tucked away from the city of marseille, which is nice if youre looking to get away. however it's a little difficult to find, our taxi driver passed it the first time. the hotel rooms are small, and not very new or updated. for example, a quadrouple room would have a queen bed with two roll away beds. it worked, but not what i expected. the staff was very friendly, and helpful despite the language barrier. i would stay again if ever in the area.
Read More
Verified traveler
10.0
/10
Reviewed 648 week(s) ago
Expedia Group verified review
it was clean, personnel was really helfull::: the only small problem is to found the hotel and their coffee at the breakfast (I hate coffee machine )!
fredrick & family
8.0
/10
Reviewed 692 week(s) ago
Hotels.com verified review
We were a bit disappointed upon arriving because the location was a bit industrial /suburban. Upon checking in, we discovered that our rooms in the Bastide were very clean, comfortable, homey feeling, and got great breezes from across the hills. Staff or young gals who seem to run the place were very helpful and nice. Our kids loved the well kept pool area after a day of touring, and made quick friends with some of the int'l travellers who found this out- of- the- way spot. Biggest problem: it's on a divided highway with long stretches and few opportunities to turn around . From the east, you can't miss it. But from the west or north you may see it from across the divider, but you'll be in Marseille or in a crowded suburban traffic circle for the 5th time, before you can actually pull in to their driveway. Big hint: always follow signs to Gardanne, and then come back in from the east. In sum: Real nice place for adept navigators.
Read More
A
4.0
/10
Reviewed 694 week(s) ago
Hotels.com verified review
This is a 1-2* hotel at best. Rooms were dark and not at all comfortable. TV was ok, but bathroom was poor and no light in the toilet. I couldn't wait to leave. The only saving graces are the staff (who were helpful when asked) and the pool which was nice.
Two points which were incredibly disappointing. The first night, I had left a do not disturb sign outside - all morning I had a knock on my door which ruined my sleep. Not impressed.
Additionally, my room did not lock - I informed the hotel and they said that no-one could open it because of the outside lock. The following morning someone tried to break into my room at 7:30am - luckily, I was in the room and shouted to the intruder but pretty disappointing especially as I pointed this out the staff on the previous night.
I certainly would not stay here again.
Read More
Brenda
4.0
/10
Reviewed 703 week(s) ago
Expedia Group verified review
The restaurant in this hotel is excellent. The hotel rooms are very simple and I was disappointed. My view outside my window was of a worksite of some kind. Not very pleasant. The bathroom, although it was recently remodeled and was nicely appointed, had spiders and webs in the corner above the shower. The best thing about the hotel is that it has a good restaurant attached. The second best thing is that it has ample, off the road parking. But I was disappointed with the quality of the furniture in the room and with the cleanliness of the bathroom.
Read More
Verified traveler
8.0
/10
Reviewed 707 week(s) ago
Hotels.com verified review
The room was clean, but not very spacious. If you arrive after reception is closed, check for your room in the pink building next to the pool. Breakfast is not included, so note that. All in all, clean area to rest and sleep after visiting around.
Ron
8.0
/10
Reviewed 736 week(s) ago
Hotels.com verified review
The hotel while typically catering to the business man or woman was very nice for the price. The staff was helpful and kind even when we had difficulty in trying to locate the hotel. The signage on the road for the hotel needs to be upgraded in order for out of country guests to locate it more easily. The rooms are very small in the main building by american standards. The bathroom was nice, the only issue was the enclosed shower glass wall. The seal at the bottom was worn out and water would collect on the floor each time you took a shower. The hotel restaurant was excellent. The morning breakfast contained everything you needed to get the day started. The evening prix fix meal was inexpensive and fullfilling. I would diffently stay in this hotel the next time we come back to provence.
Read More
Mohamed
Business Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bonne endroit piscine très chaude très bonne chambre et encore une fois la piscine étais top👍👍👍
David
Business
8.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Bel hôtel bon restaurant…
Dommage pour la clim assez bruyante et un sol des chambres en carrelage très froid…
Timothée
Business
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Séjour correcte
JOEL
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Etablissement qui a besoin de rénovation
MARC
6.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Séjour au calme.
Mais pas de restauration lors de mon séjour, et distributeur automatique en panne.
L’accueil était fermé sauf lors du petit déjeuner, plutôt correct.
Mais la chambre donnant sur le couloir empêchait de profiter de la fenêtre.
La télécommande du téléviseur avait. Sans doute un problème de pile.
Cependant, chambre propre meme si elles n’a pas été nettoyée pendant mes 2 jours.
Read More
Verified traveler
Business
10.0
/10
Reviewed 108 week(s) ago
Hotels.com verified review
Hôtel très fonctionnel proche d'Aix en PROVENCE, Personnel et accueil très chaleureux. Un peu bruyant si on a les fenêtres ouvertes . J y retournerai
Ambre
Business and Leisure with Partner
8.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Très bon hôtel
PATRICK
4.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
Chambre standard ne correspondant pas à la réservation (chambre triple). Restauration bien quoique un peu chère.
Equipement chambre minimaliste (tuyau douche mauvais état, meuble salle de bain avec moisissure, 1 seul rouleau de papier hygiénique sur la fin, ...) Petit déjeuner limite, pas de renouvellement oeufs brouillés, ni viennoiserie, il vaut mieux arriver dans les premiers, autrement régime ...
Pour le tarif, il vaut mieux aller ailleurs.
Read More
Laurent
Business
6.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Hotel un peu vieillissant ; partie restaurant plus moderne et agréable chambre correcte ; proximité de la route mais insonarosation ok .
Belle piscine terrasse.
Bon accueil
Number of reviews per page
20
40