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Avra Imperial Hotel

Name: Avra Imperial Hotel
Address: Kolymvari, Dimos Platanias, Nomós Chaniás, Crete, Greece, 73006, Kolymvari, Crete, 73006, Greece

Hotels

9.0

/10

Exceptional

219 reviews

What Guests Say About Their Stay

Marie-Aude

10.0

/ 10

We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!

Jade

10.0

/ 10

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.

Ronny

10.0

/ 10

Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!

In the Area

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Kolymvari, Dimos Platanias, Nomós Chaniás, Crete, Greece, 73006

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Avra Imperial Hotel is a hotel in a good neighborhood, which is located at Dimos Platanias. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Avra Imperial Hotel

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What's around Avra Imperial Hotel

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Kolymvari, Dimos Platanias, Nomós Chaniás, Crete, Greece, 73006

Discover More About Avra Imperial Hotel

Location

Avra Imperial Hotel is a hotel in a good neighborhood, which is located at Dimos Platanias.

About Avra Imperial Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Avra Imperial Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Avra Imperial Hotel.

All facilities in Avra Imperial Hotel

Others

Things to Do

ROMANTIC_PACKAGE
Hot tub
Outdoor pool
Poolside bar
Indoor pool
WINE_RELEASE_EVENT
WINERY_TOURS
Garden
Beach towel
Library
SHOPPING_ON_SITE
Beach umbrella
Spa
Sauna
Steam room
Beach sun loungers
Pool sun loungers

Hotel Services

Tours
Multilingual staff
Laundry service
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Business Facilities

CONFERENCE_CENTER
Business center
Meeting facilities
Conference room
MEETING_ROOM
CONFERENCE_SPACE

Public Facilities

Others
Coffee shop
Elevator
Coffee/tea in lobby
Restaurant
SMOKE_FREE

Sports and Recreations

Outdoor tennis court
Game room
Fitness
TENNIS_COURT
Billiard

Family-friendly Facilities

Children club
CHILDREN_TOYS
CHILDREN_GAMES
Children pool

Food and Drinks

Bar
Poolside bar
Beach Bar

General

Banquet
Terrace
PARKING

Nearby Facilities

Hair salon
ATM/Banking
GIFT_SHOP_OR_NEWSSTAND

Transportation

BUS_STATION_ACCESS_SURCHARGE
Valet parking

Kids and Pets

Babysitting with surcharge
Supervised childcare

Connectivity

LAN Internet
Free WiFi

In-room Facilities

Accommodation Policy & General Information in Avra Imperial Hotel

Important Note

Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up. COVID-19 vaccination record requirement applies to all guests aged 10 and up.

Check-in/Check-out Time

Check-in:

From 06:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 06:00 - Before 12:00
Available rooms at Avra Imperial Hotel	328
Number of floors in Avra Imperial Hotel	3
Another facilities in Avra Imperial Hotel	ROMANTIC_PACKAGE, Hot tub, Outdoor pool, Poolside bar, Indoor pool

Frequently asked question in Avra Imperial Hotel

What are available facilities at Avra Imperial Hotel?

There are top facilites at Avra Imperial Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Avra Imperial Hotel?

The standard check-in time at Avra Imperial Hotel is starting from From 06:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Avra Imperial Hotel

Overall Ratings & Reviews Avra Imperial Hotel

Other sources (219)

9.0

Exceptional

From 219 reviews

Cleanliness

9.0

Room Comfort

9.0

Location

6.4

Service and Facilites

8.8

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Traveler Reviews Avra Imperial Hotel

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Top reviews

Marie-Aude

Leisure with Children

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

David

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Great

Michelle

Leisure Family

8.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

Ernst

Leisure Family

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

Amanda

Leisure with Partner

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Every little thing we needed they took care of. Amazing stay.

Jade

Friends and Family

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Ronny

Leisure with Partner

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Petros Sotiri

Leisure

10.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area

Rishi

Friends and Family

10.0

/10

Reviewed 93 week(s) ago

Hotels.com verified review

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities

Rohit

Leisure Family

8.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.

June

8.0

/10

Reviewed 97 week(s) ago

Hotels.com verified review

We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing

Verified traveler

10.0

/10

Reviewed 97 week(s) ago

Hotels.com verified review

Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.

VASILIKI

Leisure with Children

10.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)

Nathalia

10.0

/10

Reviewed 105 week(s) ago

Hotels.com verified review

The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.

Anthony

Friends and Family

8.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.

Kinga

Leisure with Friends

10.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.

Katarina

Leisure with Partner

10.0

/10

Reviewed 148 week(s) ago

Expedia Group verified review

Great stay, would stay again!

Ganna

Friends and Family

10.0

/10

Reviewed 151 week(s) ago

Hotels.com verified review

Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!

Joseph

Leisure with Children

10.0

/10

Reviewed 153 week(s) ago

Expedia Group verified review

Avra Imperial is the perfect holiday hotel for families with great restaurants, great spa and gym, many pools to choose from, friendly staff, and big comfortable bedrooms. Direct access to the beach. Easy organisation of trips - we organised a private boat trip to Balos beach and Gramvousa Island, absolutely incredible. Close to Chania and Platanias. Best restaurant is the Beachside but book a week in advance. No good restaurants outside the hotel. Loved every moment there.

Vadim

Friends and Family

10.0

/10

Reviewed 154 week(s) ago

Hotels.com verified review

The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.

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