Caramel, A Grecotel Resort to Live

Hotels
9.8
/10
Exceptional
62 reviews

What Guests Say About Their Stay

Monica
10.0
/ 10
Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Monica
10.0
/ 10
Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. If food is not included in your rate I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
RISE
10.0
/ 10
Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.
In the Area
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Adele, Adelianos Kampos, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 27050

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Caramel, A Grecotel Resort to Live is a good choice when you are visiting Dimos Rethymno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Caramel, A Grecotel Resort to Live

Adele, Adelianos Kampos, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 27050
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Discover More About Caramel, A Grecotel Resort to Live

Location


Staying at Caramel, A Grecotel Resort to Live is a good choice when you are visiting Dimos Rethymno.

About Caramel, A Grecotel Resort to Live

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Caramel, A Grecotel Resort to Live exclusively for you.

Get precious and unforgettable moment during your stay at Caramel, A Grecotel Resort to Live.

All facilities in Caramel, A Grecotel Resort to Live

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Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Beach towel
  • Library
  • Spa
  • BEACH_CABANAS_SURCHARGE
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box
  • Coffee/tea in lobby

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Conference room
  • CONFERENCE_SPACE

Kids and Pets

  • Babysitting with surcharge
  • Supervised childcare

General

  • PARKING
  • Terrace

Family-friendly Facilities

  • Children club

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer with surcharge

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in Caramel, A Grecotel Resort to Live

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Caramel, A Grecotel Resort to Live
69
Number of floors in Caramel, A Grecotel Resort to Live
2
Another facilities in Caramel, A Grecotel Resort to Live
Beach umbrella, Outdoor pool, Garden, Beach towel, Library

Frequently asked question in Caramel, A Grecotel Resort to Live

What are available facilities at Caramel, A Grecotel Resort to Live?
There are top facilites at Caramel, A Grecotel Resort to Live such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Caramel, A Grecotel Resort to Live?
The standard check-in time at Caramel, A Grecotel Resort to Live is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Caramel, A Grecotel Resort to Live provide breakfast?
Yes, Caramel, A Grecotel Resort to Live provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Caramel, A Grecotel Resort to Live?
Caramel, A Grecotel Resort to Live is a 5.0-star hotel.
How many floors does Caramel, A Grecotel Resort to Live have?
Caramel, A Grecotel Resort to Live has 2 floors.
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More Reviews from Other Guests in Caramel, A Grecotel Resort to Live

9.8
Exceptional
From 62 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

8.0

Service and Facilites

9.8

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Traveler Reviews Caramel, A Grecotel Resort to Live

Number of reviews per page
20
40
Top reviews
Tatiana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The exquisit stay
Monica
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Read More
Monica
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. If food is not included in your rate I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Read More
RISE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.
Marcel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Excellent service and staff so nice! Super kids friendly but also good for adults and couples.
Nikunj
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Amazing stay with very good facilities for the families. The staff in the kids club was fabulous and kept the kids wanting to go back. Also loved the kids buffet in the afternoon Aside from family facilities the restaurant served very good food, the pool and beach was great as well The service on the beach could do with a little improvement in terms of people serving
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Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

This is a spectacular property with an incredible team of people that took care of our every need! We loved our stay here and would definitely come back. I will miss the wonderful staff who made us feel like home.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

As it was early April, the hotel was reasonably quiet. The whole area of the hotel and pool was very relaxing and super clean. Staff service in EVERY area of the hotel was first class: Front of house, Housekeeping, Dining, Pool and Bar areas, the young man who delivered drinks to the room and those who helped with luggage. It is obvious that careful attention is given to the recruitment and training of staff as, without exception, every member of staff was friendly and most attentive to whatever request we had.
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Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Big small property. Very quiet and relaxing Service amongst the best I have enjoyed
Laura
8.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Beautiful hotel, amazing food, and staff very friendly. The local area isn’t quite as lovely and so the hotel could perhaps benefit from hosting a little more entertainment/activities. Would also be nice if boards could be purchased rather than just bed and breakfast.
Verified traveler
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Staff are excellent, very warm welcoming and helpful. Those on reception, by beach, at restaurants, entertainers and the cleaners were great, exceptional service. Rooms are nice, very comfortable clean and beautifully designed (but shower screens could be longer). Breakfast is tasty and varied. Mountain tea and Cretan food were lovely. Beach is ok, but very rocky. Beach by rethymnon town is better. Can see snow capped mountains from beach. Hotel is nice for families. Hotel was full of lots of well-heeled families with children. Area around hotel is quiet. Mythos restaurant near hotel is nice, great dakos and nice decor, full of flowers. Bus to town stops right outside hotel. Some wonderful restaurants in the old town with great food and service and gorgeous decor. Rethymnon itself is well worth a visit; full of character, it’s charming, arty, friendly and relaxed. Nice boutiques and shops too.
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Verified traveler
8.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

beautiful salt water pool, easy access to beautiful beach. Staff is friendly and helpful. Room was spacious and very nice, though no bathtub and despite thick curtains light still got in the room in the mornings to wake us up. Good food though very overpriced. Restaurants that are walking distance are ok, did not find anything really good.
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Nigel
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

We booked this hotel 8 days before travel, visiting for 14 nights in mid May 2018. It was the only hotel in the area that was 5 star with a 5 star review rating, and it certainly lived up to expectations. We cannot thank the staff enough for their attention to detail. We had a lovely room with large enclosed patio, complete with loungers, brolly and chairs, sea view and room was fully serviced twice a day. The restaurant was excellent, although we only ate their 4 times in the evening, breakfast was fantastic something for everyone. It was a 1 mile walk to the start of the main commercial area, with dozens of shops and restaurants, all food very good and reasonable. Rethymnon itself worth a visit and again excellent restaurants and shopping 5 miles away. One final thing, the hotel wifi is full strength and fast throughout the entire resort including beach and pool. We will definitely return, one of our most relaxing holidays in a long time.
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jwe
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Lovely hotel to relax and enjoy the hospitality of the Greeks.Superb staff gorgeous grounds. We shall return. Keep up the good work
chris and mandy
10.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Well deserved break for hardworking parents/grandparents. We always enjoy time alone but this was the best yet although the dearest! Oh well, you certainly get what you pay for here with close attention to detail and the personal touch. Good security too. Always loved the Greek people, naturally kind and gentle folk. Not too big so you feel really valued and looked after. Would have liked a sea view and bigger balcony but no availability. We will most likely return but haven't seen enough of the world yet!
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daniel soller
10.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

Food, service, kids club and much more was excellent. Great vacation for all!
Verified traveler
8.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

it was a good vacation. Hotel is very nice. Service is amazing. Rooms are small, bur very nice. Local area is bad. It's good option for 3-5 days. No more, because it's difficult to find where to go.
Verified traveler
10.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

Travelled with our 11 week old baby. Needed a break!! Was absolutely fantastic, particularly due to staff.
Stuart
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Our stay at the Caramel was excellent and I recommend booking to anyone unsure. I've see criticism of the hotel's location, but anything you'd need is available within a couple of minute's walk. Caramel isn't in the main town of Rethymnon, and to get there you need to get a bus which takes around 10 minutes or enjoy the pleasant 90 minute walk. Rethymnon is where all the night life is with a great range of restaurants, bars, dock side eateries and everything you'd associate with that. Whilst Caramel is a distance from Rethymnon, it has small markets and a decent choice of restaurants and bars directly outside the door. I don't think location's a problem, unless you're very keen to be in the middle of all the action. The customer service at Caramel exceeded all of our expectations. Upon check in we were greeted with snacks, a local refreshment drink in a cocktail glass and cool towels. The staff make sure that you're treated to a very high standard at all times. Examples of this are too numerous to mention, but some highlights included, staff setting up new table outside for us at breakfast when the area was full, the daily provision of a different flavour of liquor in our room each night, fresh fruit and water provision at the beach and pool side... All in all, it's a brilliant place to stay. We loved it. Thank you!
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sally
10.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

Fabulous, staff are outstanding. Hotel is beautiful and immaculate
Number of reviews per page
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