How many rooms are available at Neptune Luxury Resort?

Neptune Luxury Resort has 569 rooms in total.

What do past guests say about Neptune Luxury Resort?

Neptune Luxury Resort is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Neptune Luxury Resort

Name: Neptune Luxury Resort
Address: Mastichari, Dimos Kos, Nomós Dodekanísou, South Aegean, Greece, 853 02, Mastichari, South Aegean, 853 02, Greece
Rating: 9.4

Hotels

9.4

/10

Exceptional

379 reviews

What Guests Say About Their Stay

Anthony

10.0

/ 10

The Neptune Luxury Resort is exactly as I hoped it would be. From the friendly, and hard working, staff to amenities and beautiful grounds creating a feeling of space. My room was near the beach and was almost perfect as it had twin beds and I was a solo traveller. The room Wi-Fi was super fast and the fixtures and fittings well designed and of good quality. The bathroom was large with a rainfall shower which was powerful and easy to use. My room was cleaned perfectly everyday with no concerns about intrusive maids. The simple cards left at the rear of your front door, informing whether you were in and did not wish to be disturbed to the alternative informing you were away and would like your room cleaned is diligently followed. The beach and choice of pools are all excellent, although I spent most of my stay exploring the island each day. I did use the hotel`s gym every day and it was clean, well equipped and adequate to my training routines. A water dispenser is supplied, along with clean, fresh towels. I visited the hotel`s spa once, for a massage, and this was also worth the visit. Lovely, professional staff who listened to what I required and made the experience with their knowledge and kindness. I stayed half-board and both the breakfast and evening meal were up with the best I`ve experienced anywhere in the world. Again, staff knowledgeable and genuinely patient and kind. Check-in and check-out both professional, concise and fuss free. All in all, a great stay.

Antonio

10.0

/ 10

Very well maintained property, and no area ever felt overcrowded. Helpful staff and great facilities (the outdoor Olympic pool is terrific); good and varied food offering; nice list of social/entertainment activities. Last but the in-house minimarket is an extremely handy option to have.

Max

10.0

/ 10

Thoroughly enjoyed our stay here, was perfect, peaceful and relaxing. It had multiple bars restraints and pools as-well as facilities such as quad bike rentals to visit local towns to break up the stay. Great rooms very spacious and modern however the mosquitoes do get in the room and bite however that’s not the hotels fault. Pool bars could offer more cocktails on the menu however when asked they do make to your choice which was very pleased with. I would agree with the 5 stars it’s rated would recommend and return, expensive but is the same price as other restaurants/ bars in Greece so wouldn’t let that detour you. Has everything you need 10/10

In the Area

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Mastichari, Dimos Kos, Nomós Dodekanísou, South Aegean, Greece, 853 02

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Neptune Luxury Resort is located in area / city Dimos Kos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Neptune Luxury Resort

Mastichari, Dimos Kos, Nomós Dodekanísou, South Aegean, Greece, 853 02

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Location

Neptune Luxury Resort is located in area / city Dimos Kos.

About Neptune Luxury Resort

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Neptune Luxury Resort exclusively for you.

Neptune Luxury Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Neptune Luxury Resort.

All facilities in Neptune Luxury Resort

Others

Things to Do

Waterpark
Hot tub
Outdoor pool
Indoor pool
Garden
Beach towel
SHOPPING
Library
SHOPPING_ON_SITE
Beach umbrella
Turkish bath
Spa
Sauna
Steam room
Waterslide
Beach sun loungers
Pool sun loungers

Hotel Services

Multilingual staff
Laundry service
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist

Public Facilities

Others
Coffee shop
Elevator
Coffee/tea in lobby
Restaurant
Safety deposit box

Business Facilities

CONFERENCE_CENTER
Business center
Conference room
MEETING_ROOM
CONFERENCE_SPACE
Computer station

Food and Drinks

Bar
Poolside bar
Beach Bar
Breakfast
Snack bar

General

Banquet
Smoking area
Terrace
LOCKERS
PARKING

Sports and Recreations

Outdoor tennis court
Fitness
Game room
TENNIS_COURT
Billiard

Family-friendly Facilities

Children club
CHILDREN_TOYS
CHILDREN_GAMES
Children pool

Nearby Facilities

Hair salon
ATM/Banking
GIFT_SHOP_OR_NEWSSTAND

Kids and Pets

Babysitting with surcharge
Supervised childcare

Connectivity

LAN Internet
Free WiFi

Accommodation Policy & General Information in Neptune Luxury Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 02:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 02:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Neptune Luxury Resort	569
Number of floors in Neptune Luxury Resort	2
Another facilities in Neptune Luxury Resort	Waterpark, Hot tub, Outdoor pool, Indoor pool, Garden

Frequently asked question in Neptune Luxury Resort

What are available facilities at Neptune Luxury Resort?

There are top facilites at Neptune Luxury Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Neptune Luxury Resort?

The standard check-in time at Neptune Luxury Resort is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00

Does Neptune Luxury Resort provide breakfast?

Yes, Neptune Luxury Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Neptune Luxury Resort?

Neptune Luxury Resort is a 5.0-star hotel.

How many floors does Neptune Luxury Resort have?

Neptune Luxury Resort has 2 floors.

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More Reviews from Other Guests in Neptune Luxury Resort

Overall Ratings & Reviews Neptune Luxury Resort

Other sources (379)

9.4

Exceptional

From 379 reviews

Cleanliness

9.6

Room Comfort

9.2

Location

8.6

Service and Facilites

9.4

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Traveler Reviews Neptune Luxury Resort

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Top reviews

MICHAEL

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very good

Emily

Friends and Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel, really bigd

Anthony

10.0

/10

Reviewed 19 week(s) ago

Charlene

Leisure with Partner

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The hotel exteriors are amazing and has tons of facilities (that are extra .. which in my opinion could have been included for a 5* hotel). Also plenty plenty of mosquitoes. Without lying probably 20 killed in the room. Breakfast and dinner were both really good. One incident during dinner was particularly disappointing. I asked for the bill and waited at the cashier, but the waiter responsible was nowhere to be found. Several other staff members were present, yet no one offered assistance because “it had to be that waiter.” As I was in a rush for an event, I asked for the charge to be added to my room and left. To my surprise, the waiter ran after me in public to tell me I hadn’t paid, despite being a hotel guest (and with half board included). The next morning, both the waiter and a supervisor brought it up again, saying the waiter had to cover the charge. I was only allowed to pay in cash to refund him directly, which felt unprofessional and frankly humiliating. It gave the impression that I was being accused of trying to avoid paying for a single coke. I believe this situation could have been handled differently and more discreetly as well. They knew my room, I was a guest so they could have found me, wrote me a card etc. Nice place, great food—but the service and attitude didn’t live up to the standard or the price.

Patrick

Leisure with Partner

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Tolles Hotel, aber für Strandurlaub nicht das richtige. Der eine richtige Strand ist relativ klein und sehr schnell voll. Der größere „Strand“ ist hinter Steinen verborgen, sodass man nur an zwei oder drei Stellen ins Wasser kann - sollte daher nicht als Strand beworben werden. Aber ansonsten top Hotel! Gutes Essen, alles unglaublich sauber und Service-orientiert! Entertainment/ Shows deutlich verbesserungsbedürftig.

Karen

Leisure

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Lovely food and staff are very helpful. The resort is mainly used by German tourists.

Max

Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Excellent facilities and staff

Number of reviews per page

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Disclaimer

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