Wyndham Garden Guam

Liked it fine

Ice machine did not work for six days. A third shift front desk was chewing betel nut. Requested a wake up call but not done. Store n restaurant was closed

Close to airport

Very convenient and easy to get around

Never staying here again. This place feels like a homeless shelter, except you’re being rationed & not getting what you paid for. My family and I had a layover in Guam, so we booked this place out as one of the two cheap choices closest to airport and stayed for 8 hours overnight to sleep ( for 2 adults , 1 child in a room with full bed & sofa pull out). 1) This hotel doesn’t treat its guests fairly. We were overcharged & they under-delivered Requested for towels, a pillow, linens & a blanket since pull out couch didn’t have any sheets, room only had 2 pillows on bed and 2 towels in the bathroom. Hotel staff denied my need of 2 towels - as I needed 1 more for my hair and 1 our child. Staff stated they can only provide towels, pillow & linens for the amount of guests checked-in. If I had known we’d be denied of those, we would’ve just not booked the sofa - hotels normally take care of guests for those needs. This hotel has inhumane policies. 2) Bathroom water IS NOT HOT We were so tired we couldn’t call them just to get upset & disappointed again… and ended up showering cold. 3) Floor was sticky in the room. We had to wear socks because our feet sounded like we’re taking off tape from a surface. 4) Sofa pull out bed was DIRTY. There were debris in it. The hotel never provided any pillow, blanket or top sheet for it in the room. It’s only good if you’re desperate, in need of a nearby spot and trying to be cheap.

Great

Good service

Nothing

Staff was very kind and helpful

I like averything in the room

Great customer service! Very accomodating especially with last minutes changes due to new flight schedule. Thank you!

Close to the airport

Great value for the money. I enjoyed my stay and would return.

Please improve the comfort of the bed.

Awesome!

Great location but car is more sensible. Clean rooms, friendly staff

It was good. Upon checking in the front desk clerk was very friendly and helpful. Checking in was fast. The room was comfortable but the lighting in the bathroom was a bit dark especially by the sink.

Hotel and staff were great. But they need some serious improvement on the wifi and the bed. I couldn’t t get a signal inside the room . And the bed was so hard. But all in all , it was a good vacation. Other than accepting the hard bed and no wifi service, i will definitely be glad to stay at Wyndham hotel again .

Wifi needs improvement.

I like its feel of seclusion away but closer to airport, shopping areas and town.