Cosmo Hotel Hong Kong

Hotels
7.4
/10
Pleasant
1,027 reviews

What Guests Say About Their Stay

Retno H.
9.7
/ 10
Clean and comfortable hotel satisfactory service.
In the Area
See Map
375-377 Queen's Road East, Wan Chai, Hong Kong, Hong Kong Island, (1 min walk to Happy Valley Tram Station)

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Cosmo Hotel Hong Kong is located in area / city Wan Chai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cosmo Hotel Hong Kong

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375-377 Queen's Road East, Wan Chai, Hong Kong, Hong Kong Island, (1 min walk to Happy Valley Tram Station)
Lobby Cosmo Hotel Hong Kong
Lobby 2 Cosmo Hotel Hong Kong

Discover More About Cosmo Hotel Hong Kong


Around a 10-minute walk from Causeway Bay MTR Station, the stylish Cosmo Hotel Hong Kong is a 4-star boutique hotel offering free area shuttles and free WiFi. All guest rooms provide free use of a smartphone with unlimited 4G Internet supported with WiFi data sharing function to share a connection with one’s own mobiles, tablets and other devices, free local calls, and IDD calls to 8 countries including Mainland China, US, Canada, Singapore, Korea, UK, Australia and Thailand. This smartphone can be used both in and out of the hotel. Complimentary coffee and WiFi are available at Breeze Cafe.


Situated between Causeway Bay and Wan Chai on Hong Kong Island, Cosmo Hotel Hong Kong is around 10 minutes' walk from Times Square Shopping Mall. It is about a 45-minute drive from Hong Kong International Airport. Airport shuttles are available at an extra charge.


Rooms are cosy with large windows that allow natural light in. They are fitted with a flat-screen cable TV and tea/coffee making facilities. Each room has an en suite bathroom with toiletries and a hairdryer.


Hotel Cosmo provides free parking on site and has a tour desk to provide travel assistance. For guests' comfort, it also provides laundry and dry cleaning services.


International buffet spread is available at Nooch Bar every morning. Guests can also enjoy great music and award-winning cocktails.

All facilities in Cosmo Hotel Hong Kong

Common Space Cosmo Hotel Hong Kong
Common Space
Lobby Cosmo Hotel Hong Kong
Lobby
Exterior Cosmo Hotel Hong Kong
Exterior
Bedroom Cosmo Hotel Hong Kong
Bedroom
In-room Bathroom Cosmo Hotel Hong Kong
In-room Bathroom

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Tours

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snacks

Transportation

  • Airport transfer
  • Area shuttle
  • Shopping center shuttle

Accessibilty

  • Access friendly
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer with surcharge

Accommodation Policy & General Information in Cosmo Hotel Hong Kong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Extra bed charge at HKD200 plus 10% service charge per night per unit for Two-Bedroom Suite only. Maximum 2 extra bed allowed for Two-Bedroom Suite. Extra bed charge will be applied upon check-in at Reception.
Breakfast style is Grab-and-Go style, daily charge at HK$100+10% service charge per person. Grab-and-Go Breakfast served from 06:30 - 10:00 at Hotel Lobby, G/F.
In line with new regulations by the Hong Kong Government, hotels will no longer provide complimentary disposable plastic toiletries in guest rooms. Guests are encouraged to bring their own reusable items. However, if you've forgotten any essentials, they are available for purchase at HK$1 at the Front Desk.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cosmo Hotel Hong Kong
142
Number of floors in Cosmo Hotel Hong Kong
23
Another facilities in Cosmo Hotel Hong Kong
Bellhop, Concierge, Money changer, Front desk, 24-hour Receptionist

Frequently asked question in Cosmo Hotel Hong Kong

What are available facilities at Cosmo Hotel Hong Kong?
There are top facilites at Cosmo Hotel Hong Kong such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cosmo Hotel Hong Kong?
The standard check-in time at Cosmo Hotel Hong Kong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cosmo Hotel Hong Kong provide breakfast?
Yes, Cosmo Hotel Hong Kong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Cosmo Hotel Hong Kong

Traveloka (39)
Other sources (988)
7.4
Pleasant
From 988 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

6.0

Service and Facilites

8.0

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Traveler Reviews Cosmo Hotel Hong Kong

Number of reviews per page
20
40
Top reviews
Maximilian
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I would not recommend this hotel, it is worn out and tired. Rooms and hallways have not been maintained and also appear to be humidity damaged. It is also strange that the rooms are not provided with hand soap. When asked the front desk suggested I purchase soap from a near by convenience store.
Heather
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is a 2 star at best. The bed was very hard with the bed slats poking through the mattress. There was no hand soap available, I had to purchase my own. Amenities were available for purchase from a vending machine in the lobby. I had to ask for toilet paper. The blow dryer was horrible only 1 speed worked and the flow was nonexistent. There was only 1 electrical socket that worked in the room. The towels were worn with stains. Oh, and I was told that my room was upgraded. I would hate to see the non upgraded rooms.
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May Poh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The service is good and shuttle bus service staffs helpful and excellently
Hui Ying
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The bathtub and toilet look dirty. I was there for a night and i can endure it. Bed was fine
robert
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was not the best
Sheuli
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s a very convenient location.
Vera
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Convinient and quite area walking distance to every store and restaurant and park
wilhelmus antonius henricus
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was good: small fridge, space to move even with our two big and two small suitcases, daily cleaning, good WiFi . Even though only two lifts, we didn't have to wait long. Free drinking water dispenser in foyer. No small bottles of shampoo, toothbrush etc due to HK legislation . A reasonable number of buses stop in front of the hotel. Tram a three min walk away. MTR (underground) a bit farther away. Free shuttle bus to airport express check-in and few other locations.
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heidi ann
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Customer service was lacking, not doing any more than checking in and out, marginally answering questions. Access to the room: - the last night, at 10:30 pm, someone knocked, shouted "housekeeping", unlocked the door and started entering the room (10:30 at night!!) - the next morning, when I went for a walk for breakfast (a couple of hours before check out), I was locked out, key card no longer worked. After going to the front desk about and getting a new card, security escorted me back to the room and acted like I didn't know how to use the keycard. - then about thirty minutes before check out, I heard the lock mechanism on the door...it was resetting. So when I left again, I was locked out. (Thankfully I had everything with me) The hotel was a fine experience before then: nothing bad or extra about it. After the last night and morning, I felt unwelcomed.
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Hiu Laam Cecilia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Even the cheapest room for a bath tub Nice
Alipate
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

As per their ad that it’s suitable for family i will advise otherwise. We booked 2 bedrooms and paid the 2 double bed rooms as advertised on Expedia. There was no double beds, only single beds. There was 6 of us so 2 double beds per room was ideal but we had to make do with 2 single beds in one and a double bed in the other. There was only 4 pillows and 4 towels for 6 people. Our booking was clear for 6 people. We asked for late checkout since our departure was late we were told to check later on only to be told last minute to vacate the room. So we sat out from 11am till 5pm before we head to the airport for our 9pm departure. I wouldnt recommend Cosmo hotel for families
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Timothy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Good clean hotel with very helpful staff. There is a shuttle bus but we used taxis as they are cheaper than the IK. Great views from our 15th floor room. No breakfasts but the room price was so low I was happy.
Mrudula
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very courteous and polite staff. We were allowed early check in and late check out without any hassle. Rooms were clean and hotel is very conveniently located to restaurants and public transport.
Matekairoa Antonie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel had advertising for an in-house bar next to the elevator on my floor. The downstairs area where the bar used to be was now a storage area. Where's the gym? In the Dorsett. Where's the laundry service? In the Dorsett. Ah well, I got what I paid for and by all observations both the bed, shower and toilet were clean.
Lee
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

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David
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We stayed there for 6 nights and the first day arriving we had to pull our luggage up the hill to the hotel and for 2 elderly people it was not convenient for us. The room was clean but bathroom light in shower didn't work and faucet was loose almost falling off. The box breakfast was nice to have but could've warmer. Compared to the Dorsett limited staff and services like afternoon treats or cooling water (lemon or lime) as you come back from a hot day. Not a lot of smiling faces to greet or help your luggage or bulky items. No carts to help take luggage to our room or someone too help. The lighting seemed dim most of the time. The area for boiling water and microwave and coffee was not the best but adequate. The rating of 7.4 is probably accurate as for the price we will look elsewhere for slightly more to get better amenities and service.
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Raymond
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel shares the shuttle service with it's sister hotel Dorsett Wan Chai. The shuttle is a great help as the nearest subway station is about 10 minutes walks away. Cosmo advertised laundry service is available but you actually have to go to Dorsett to use their washers and dryers. It's kind of inconvenient even though it's only about a minute walk away, Once in a while, I could smell cigarette smoke coming out from the ventilaion system, mostly late in the night. Also there is no soap available by the sink, you have to turn around to use the bottle fixed to the wall above the bath tub.
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Shun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel corridor on our level smelled mouldy. The bathroom sink top is not very clean. There’s a bath tub but I can feel it’s not very clean, therefore we only took showers during our 9 nights stay. The mugs and rinsing glasses in the room has also got coffee/tea marks on it, hence we drank out of the bottle the entire time. What puts me off the most is, the fridge is not cool enough for my soy milk, a few of our items actually went off from the fridge temperature. What I liked was, it was quiet and has a nice city view. Walkable distance to the trams to Kennedy Town. They also offered breakfast in a box each morning, so that was handy.
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wing
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Room is small
Ambi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
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Exterior 4 Cosmo Hotel Hong Kong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.