Edhotel Lotus Hotel

Air panas tidak menyala, lantai berdebu.

Staff hotel sangat baik dan membantu kami selama kami menginap di hotel.

Untuk sebuah kota kecil, hotel ini sangat sangat nyaman. Meski kecil namun sangat bersih dan fasilitasnya lumayan. Berada di lingkungan yang tenang adalah salah satu kelebihannya. Staf ramah dan sangat cekatan melayani tamu. Interior dan fasilitas kamar mungkin terlihat kuno. Tapi kebersihan dan kenyamanan bisa menutupi semuanya. Terima kasih banyak Edhotel Lotus Situbondo.

The service is very good and friendly, the location is next to the tourism vocational school, great.

Great customer service by the students (Fillah, Fery, Alexa & Tia) who run the hotel operation (Reservation/FO, F&B, and House Keeping). We were delighted and happy during our overnight stay due to the willingness and hard work from the students to provide the best service for the guests. Just cleanliness of the room needs lots of improvement also the equipment in the room need replacement as they are old, dirty and broken. Overall, we had a nice overnight stay and even made friends with those students who served us. One thing I suggest to the Hotel Manager/teachers to provide a basic and thorough education and supervise the students during their work experience so they can do their job properly especially in the housekeeping and maintenance department. I wish all the students the best and good luck with their study. Regards, Mr J & Mrs I Botha Perth, Western Australia

The parking is okay, the car is protected from heat and rain, there is a canopy that covers the car even though the facilities are only enough for 5 vehicles. The view in the window is minimal, because the hotel is only 1 level (maybe I got it on the lower floor). The air conditioner looks a little less routinely maintained, we feel the air is less cool and less cold. The boxed rice breakfast was delivered to the room, it tasted good. Compared to other hotels, this hotel is safe for children.

The location coincides with the school area. Parking has a roof. 1 floor hotel. The staff is very friendly. The unit is spacious and clean.

The bathroom shower water is sticking out everywhere, the bathroom door is also very noisy, at night there is no prohibition from the hotel for guests (small children) who are noisy in the room corridor. Good breakfast, can be brought to the room. We wish you continued success, Edhotel.

Breakfast uses boxed rice, no coffee and drinking water.

The breakfast is really extra. The air conditioner is cold, the towels are clean, the bathroom is clean, the staff is friendly. There are not so many hotel options in Situbondo. When you check the lotus hotel, believe me, you don't have to search anymore. Here, please. The wifi is great!

Stay for a few hours rest. Clean hotel, good service.

Nice rooms, clean, friendly service, delicious breakfast (for the tastes of out-of-town people) and on time according to request even though it was in a box (maybe because of the pandemic).

Thank you for serving so well.

Everything is quite satisfying, from the check-in to check-out process. It's just that the shower in the bathroom is broken, making it difficult to make a shower. Everything else is okay.

The place is nice, clean, comfortable, great recommendations for your travels.

Clean rooms, complete facilities, smooth hot water, very good service, very friendly front office, this hotel is highly recommended. If one day I have to transit in Situbondo, I will return to this hotel.

their AC is not working well, not cool enough. we ask for more pillow, they said ok wait a moment, but after waiting so long, no response. when we call back, they said they don't have any spare pillow. I think it is not worthed for IDR 350,000 but we don't have any nice hotel in situbondo😑

Okay just near the school environment.

Probably including the most comfortable hotels in Situbondo, beds, room facilities okay, it's just that in terms of cleanliness is not too detailed, bed linen stains, dust on the floor, stains in the bathroom, hot water often does not work, breakfast menu is fun, simple but varied, Every day, it always changes on Monday which carries the vehicle can not come out, because it is used as a school ceremony.

Everything is okay, clean, the shower needs to be replaced, the water is a little small. Haruse to use a shower that can collect water, the food is pretty good. AC cold.