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Mason Pine Hotel Bandung
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Mason Pine Hotel Bandung
8.9
/10
Very Good
3,105 reviews
What Guests Say About Their Stay
Family Friendly (195)
Ambiance (187)
Hotel Area (181)
Staff Friendliness (175)
D***n
10.0
/ 10
I love this hotel. We have stayed here for three nights. The room was big, we chose Premier king room with pool view. The staffs are friendly, every time we bumped into one of them, they always greet us with a smile. The food is also good, and free afternoon tea during our stay. Actually, afternoon tea is only for two people, but when my husband and my daughter went into Samara resto to enjoy their afternoon tea, the manager asked me why I didn’t join them. When I said it’s only for two, he said I can join them for free 🥰 I forgot his name, Dani or Bani. Thank you so much, we really appreciated it 🙏 This hotel is highly recommended, it has a lot of activities for kids and adults, and their swimming pool is legendary! Very big 😍 I think it’s more than 50m. Anyway, thank you Mason Pine, keep up the good work 🫰❤️
Dwi R. K.
10.0
/ 10
We had an amazing stay at Mason Pine Hotel Bandung. The rooms were clean and comfortable, and the hotel offers so many activities for children, from play areas to sports facilities and even a horse-drawn carriage (delman) ride! The staff was friendly and helpful. The location is also convenient and easy to reach from the toll exit gate. Overall, it was a memorable and enjoyable experience!
Iman S.
10.0
/ 10
Great family hotel with delicious breakfast and lots of activities for the kids on the weekends.
Antonius W. H.
8.5
/ 10
I had the pleasure of experiencing a wonderful staycation with my family at Mason Pine Hotel, and I'd like to share our thoughts on the experience. Check-in was a breeze, allowing us to start our getaway with ease. The staff was friendly and efficient, ensuring a smooth start to our stay. One of the highlights of our stay was the impressive array of facilities available. The swimming pool was a hit with the family, offering a great way to relax and enjoy some quality time together. The pool's amenities and cleanliness added to the overall enjoyment. Our room was a delightful haven of cleanliness and comfort. It's always reassuring to stay in a clean and well-maintained environment, and Mason Pine Hotel certainly delivered on that front. The cherry on top of our staycation was the refreshing weather. The cool, fresh air provided the perfect backdrop to our family bonding moments, making the experience even more memorable. Overall, our stay at Mason Pine Hotel was a fantastic and rejuvenating experience. From the efficient check-in to the excellent facilities, clean rooms, and refreshing weather, it was a getaway that exceeded our expectations. We can't wait to return for another memorable stay!
Candra N. K.
9.4
/ 10
Amazing place! Especially for families time Staycation, nice room & bathroom heavenly pine suit, neat & Cleanliness are good, great swimming pool for kids & adult, tasty dinner & breakfast, thanks for the service
In the Area
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Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714
Discover More About Mason Pine Hotel Bandung
Escape to Mason Pine Hotel, surrounded by the beauty of Bandung’s scenic mountain range, Saguling lake, and verdant rice paddies. Step into Mason Wing - a spacious leisure resort with homey ambience to indulge your whole family. Enjoy warm evening dips in the Olympic sized pool charmed by dreamy sunsets; an extensive Kid’s Club – offering an assortment of complementary facilities and activities just for kids.
Impress your business relations at the stylish Pine Wing which houses Parahyangan Convention Center provides comprehensive resources with space able to accommodate up to 3.000 delegates; convenient to present spectacular business meetings, incentives, conventions, and exhibitions or to host the most lavish wedding.
The awe inspiring journey begins in our soaring Pine Court, where Art Deco meets modern minimalist furnishings and continues throughout the resort, particularly at the formidable SANTAI All Day Dining Restaurant. Our guest rooms and suites offer absolute comfort and total relaxation. Complete with private balconies providing panoramic views of lush tropical mountain ranges or our majestic resort, every detail has been designed to promote rejuvenation and renewal.
The hotel’s proximity to Bandung from Jakarta makes it the ideal location for business travelers, tourists or group gatherings looking for an exciting outbound experience. Strategically located in Kota Baru Parahyangan Residence, Mason Pine Hotel is 30 minutes from Husein Sastranegara airport, Train Station and short access to variety of educational, cultural, historic and scenic sites.
This property also has one of the top-rated locations in West Bandung! Guests are happier about it compared to other properties in the area.
All facilities in Mason Pine Hotel Bandung
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Hotel Services
- Bellhop
- Concierge
- Money changer
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Newspaper in lobby
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast with surcharge
- Cafe
- Dining area
- Vegetarian meal
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Separate shower and tub
- Shower
- TV
Things to Do
- Children play area
- Fitness center
- Garden
- Karaoke
- Massage
- Outdoor pool
- Sauna
- Spa
- Waterslide
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Hair salon
- Laundry
- Supermarket
Accessibilty
- Access friendly
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Transportation
- Airport transfer
- Area shuttle with surcharge
Sports and Recreations
- Billiard
- Fitness
Connectivity
- LAN Internet with surcharge
- Free WiFi
Family-friendly Facilities
- Children pool
Shuttle Service
- Airport transfer with surcharge
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Mason Pine Hotel Bandung
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mason Pine Hotel Bandung | 287 |
Number of floors in Mason Pine Hotel Bandung | 5 |
Another facilities in Mason Pine Hotel Bandung | Bellhop, Concierge, Money changer, Express check-in, Express check-out |
Frequently asked question in Mason Pine Hotel Bandung
What are available facilities at Mason Pine Hotel Bandung?
There are top facilites at Mason Pine Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mason Pine Hotel Bandung?
The standard check-in time at Mason Pine Hotel Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mason Pine Hotel Bandung provide breakfast?
Yes, Mason Pine Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mason Pine Hotel Bandung
Traveloka (3,105)
8.9
Very Good
From 3,105 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.1
Meal
8.8
Location
8.9
Service and Facilites
9.0
People often mention about Mason Pine Hotel Bandung
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Ramah Keluarga (144)
Suasana (136)
Area Hotel (132)
Keramahan Staff (125)
Kamar Tidur (124)
Kamar Mandi (118)
Pilihan Aktivitas (111)
Ukuran Kamar (111)
Lingkungan Sekitar (102)
Rasa (102)
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Traveler Reviews Mason Pine Hotel Bandung
Number of reviews per page
20
40
Customer reviews
M***M
Staycation
10.0
/10
Reviewed 3 day(s) ago
A very complete hotel and suitable for a vacation with family.
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Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. M*m, Thank you for taking the time to provide a positive review regarding your stay with your family. We are very pleased to know that our facilities are complete and suitable for a family vacation. Guest comfort and satisfaction are our top priorities, and reviews like this encourage us to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Mason Pine Hotel Team
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W***a
9.7
/10
Reviewed 4 day(s) ago
I was really satisfied staying here, it's the most kids-friendly hotel in my opinion, I think I'll come back next time.
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. W*a, Thank you for taking the time to share your positive review of your stay with us. We are delighted to hear that our hotel facilities and ambiance left a pleasant impression, especially as a child-friendly hotel. Reviews like these motivate us to continue improving the quality of our services and facilities. We look forward to welcoming you back to Mason Pine Hotel in the future. Sincerely, Mason Pine Hotel Team
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AS
Andri S.
9.7
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly, the facilities are also very complete.
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Accommodation's Reply
30 Jul 2025
Dear Mr. Andri S., Thank you for taking the time to share your positive review of your stay. We are delighted to hear that you were satisfied with the friendliness of our staff and the completeness of our facilities. Your review motivates our entire team to continuously improve the quality of our services so that every visit always leaves a pleasant impression. We look forward to welcoming you back to Mason Pine Hotel in the future. Sincerely, Mason Pine Hotel Team
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A
Amelia
10.0
/10
Reviewed 4 day(s) ago
Nice hotel for family vacation
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Accommodation's Reply
30 Jul 2025
Dear Ibu Amelia,
Thank you for taking the time to share your kind review. We are delighted to know that you had a pleasant family vacation with us.
It is truly an honor to be part of your memorable stay, and we are glad that our facilities met your expectations. We look forward to welcoming you and your family back for another enjoyable experience in the future.
Regards,
Mason Pine Hotel Team
RS
Rima S.
Leisure
10.0
/10
Reviewed 4 day(s) ago
Staying with children is very impressive, there are many kids activities that can be followed, highly recommended for staying with family.
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Accommodation's Reply
30 Jul 2025
Dear Ms. Rima S., Thank you for taking the time to share your enjoyable stay with your family at our hotel. We are delighted to hear that the various children's activities we offer have left a positive impression on you and your family. Your feedback inspires us to continue providing a fun and family-friendly stay experience. We look forward to welcoming you and your family back in the future. Sincerely, Mason Pine Hotel Team
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HH
Hendra H. W.
Leisure
10.0
/10
Reviewed 4 day(s) ago
It's fun, the kids love the many outdoor toys here.
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Accommodation's Reply
30 Jul 2025
Dear Mr. Hendra H. W., Thank you for your positive review. We are delighted to hear that your children enjoyed the various outdoor games available at our hotel. We hope this enjoyable experience left a lasting impression on you and your family. We look forward to your next visit to create more exciting moments with your loved ones. Sincerely, Mason Pine Hotel Team
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D***s
Staycation
10.0
/10
Reviewed 5 day(s) ago
Nice hotel and strategic location
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Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs. D***s,
Thank you for sharing your kind review. We’re delighted to hear that you found our hotel pleasant and appreciated its strategic location.
It’s always our pleasure to provide a comfortable and convenient experience for our guests. We look forward to welcoming you back in the near future for another memorable stay.
Regards,
Mason Pine Hotel Team
NR
Ninah R.
10.0
/10
Reviewed 6 day(s) ago
Overall, it was a fun experience. The kids were able to swim for a long time because the pool was warm. Thank you to the front staff for helping our group stay on the same floor and close together. The process was smooth and fast! Thank you!
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Accommodation's Reply
29 Jul 2025
Dear Ms. Ninah, Thank you for taking the time to share your wonderful experience during your stay with us. We are pleased to know that the children enjoyed swimming in our heated pool and that the check-in process for your group went smoothly. We also greatly appreciate the compliments given to our Front Office team and will pass them on to the relevant team as encouragement. We look forward to welcoming you and your family back in the future. Sincerely, Mason Pine Hotel Team
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EA
Erissa A. W.
Staycation
9.4
/10
Reviewed 6 day(s) ago
Excellent for one or two-day trip with kids
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Accommodation's Reply
25 Jul 2025
Kepada Yth. Ibu Erissa A. W.,
Thank you very much for taking the time to share your excellent review. We are truly delighted to hear that you and your children had a great experience during your stay, and that you enjoyed the complete facilities and complimentary shuttle service from Padalarang Station.
Your kind words mean a lot to us and serve as great motivation for our team to continue delivering exceptional service. We truly look forward to welcoming you and your family back for another memorable stay.
Hormat Kami,
Mason Pine Hotel Team
Astrid H. M. S.
Leisure
9.7
/10
Reviewed 1 week(s) ago
The view of the hotel feels like being in Bali 😍 The service is also friendly
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Accommodation's Reply
24 Jul 2025
Dear Ms. Astrid H. M. S., Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the Balinese atmosphere of our hotel and the friendly service from our team. Your comments motivate us to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Mason Pine Hotel Team
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f***a
10.0
/10
Reviewed 2 week(s) ago
The hotel is very clean and comfortable
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Accommodation's Reply
24 Jul 2025
Dear Mr./Ms. F*a, Thank you for taking the time to share your positive review. We are delighted to hear that you found our hotel clean and very comfortable. We look forward to welcoming you back soon for an equally pleasant stay and service. Sincerely, Mason Pine Hotel Team
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A
Afani
10.0
/10
Reviewed 2 week(s) ago
Awesome... A very good place. First time experience, everything was good.
Quiet and nice place.
Check-in was also fast, and everything was good.
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Accommodation's Reply
24 Jul 2025
Dear Ms. Afani, Thank you for sharing your first experience during your stay with us. We are delighted to know that you felt comfortable and enjoyed the hotel's calm and pleasant atmosphere. We hope to welcome you and your family back on your next visit for an equally memorable experience. Sincerely, Mason Pine Hotel Team
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MR
Muhammad R.
10.0
/10
Reviewed 2 week(s) ago
Thank God, all the service was good. I'll definitely stay here again when I'm in Bandung.
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Accommodation's Reply
24 Jul 2025
Dear Mr. Muhammad R., Thank you for your positive review. We are delighted to learn that you were satisfied with the service we provided during your stay at Mason Pine Hotel. We look forward to welcoming you and your family back on your next visit to Bandung. Sincerely, Mason Pine Hotel Team
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rd
rahmadi d. p.
7.8
/10
Reviewed 2 week(s) ago
Second time here, everything's a good experience.
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr. Rahmadi D. P.,
Thank you for returning and for sharing your kind review. We are truly delighted to know that your second stay with us was another good experience.
Your continued trust means a lot to us, and it motivates our team to consistently deliver the best service possible. We look forward to welcoming you back again in the near future for yet another memorable stay.
Regards,
Mason Pine Hotel Team
Dahlia A. P.
9.7
/10
Reviewed 2 week(s) ago
First of all, when I went to Mason Pine, check-in was smooth and seamless. The room was clean and comfortable. The breakfast was excellent, everything was delicious. The facilities were excellent, including a gym, swimming pool, fitness center, and more.
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Accommodation's Reply
22 Jul 2025
Dear Ms. Dahlia A. P., Warmest greetings from Mason Pine Hotel. Thank you for taking the time to share your positive review. We are delighted to hear that check-in was smooth and that our room provided the comfort and cleanliness you expected. Your review means a lot to us and motivates us to continue providing the best service to each of our guests. We look forward to welcoming you back in the future for an even more enjoyable experience with us. Sincerely, Mason Pine Hotel Team
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ms
melinda s.
10.0
/10
Reviewed 2 week(s) ago
Great experience here. The kids are very happy, so many kids activity and also kids friendly facilities
Find this review helpful?
Accommodation's Reply
22 Jul 2025
Dear Ibu Melinda S.,
Thank you very much for your kind review. We are delighted to hear that you had a great experience and that your children were happy during your stay with us.
It’s truly rewarding to know that you appreciated the variety of kids' activities and our child-friendly facilities. Creating memorable experiences for families is one of our top priorities, and your feedback motivates us to continue doing our best.
We look forward to welcoming you and your family back for another joyful stay in the near future.
Regards,
Mason Pine Hotel Team
P***a
10.0
/10
Reviewed 2 week(s) ago
Comfortable room and good service
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Mr./Ms. P***a,
Thank you for taking the time to share your kind review. We are delighted to hear that you found our rooms comfortable and appreciated the service provided by our team.
Your satisfaction is our top priority, and we are truly grateful for your positive feedback. We look forward to welcoming you back for another pleasant stay in the near future.
Regards,
Mason Pine Hotel Team
SD
Sheree D. S. B.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Playground has many choices, friendly staff, smells good, cleanliness is good, the swimming pool water doesn't sting
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Ms. Sheree D. S. B., Thank you for sharing your positive review of your stay with us. We are delighted to hear that you enjoyed the wide selection of playgrounds, the friendliness of the staff, the cleanliness of the hotel area, the pleasant fragrance of the surroundings, and the comfort of the safe and enjoyable swimming pool. Your review is an encouragement to our entire team to continue providing the best service to every guest who comes. We warmly look forward to your next visit to Mason Pine Hotel. Sincerely, Mason Pine Hotel Team
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C***e
Staycation
9.7
/10
Reviewed 2 week(s) ago
The hotel's facilities, comfort, cleanliness, and atmosphere were very pleasant. Breakfast was delicious and varied. There was a movie night on the rooftop of the Pine Tree. Although we were the only ones watching. 😁
A small suggestion: on the deck area near the dining table, there are two wooden planks that are sticking out. Perhaps they could be fixed so they're not dangerous. I almost fell off.
I'll be back again next time. Continued success at Mason Pine. 🙏🤩🤩🤩
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Accommodation's Reply
21 Jul 2025
Dear Mr./Ms. C*e, Thank you for taking the time to share your experience with us. We are delighted to hear that the hotel's facilities, comfort, cleanliness, ambiance, breakfast variety, and rooftop Movie Night experience have provided a pleasant experience during your stay at Mason Pine Hotel. We also greatly appreciate your feedback regarding the condition of the wooden planks on the deck area near the dining area. We have forwarded this to the relevant team for immediate inspection and follow-up to ensure the comfort and safety of all our guests. We hope to welcome you back in the future and provide an even more special experience. Sincerely, Mason Pine Hotel Team
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L***a
9.7
/10
Reviewed 2 week(s) ago
What's unpleasant about Mason Pine is that the guests have no attitude. Even the children's play area can be a smoking area. You can find parents smoking everywhere without caring about their own children or other people's children. They're selfish. Mason Pine lacks staff and lacks a 'NO SMOKING AREA' sign!
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Accommodation's Reply
17 Jul 2025
Dear Mr./Ms. L*a, We would like to thank you for taking the time to review your stay at our hotel. We are honored by your high rating of 9.7/10 and are pleased to know that you enjoyed your stay with us overall. However, we would like to apologize for any inconvenience caused to some of our guests in the hotel's public areas, particularly regarding smoking in the children's play area. We fully understand your concerns and appreciate your feedback. We have forwarded this to the management team for immediate improvements, both in terms of adding "No Smoking" signage and staff supervision, to create a safer and more comfortable environment for all our guests, especially families with children. We look forward to welcoming you back in the future for a more enjoyable and comfortable experience. Sincerely, Mason Pine Hotel Team
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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