Mercure Makassar Nexa Pettarani

Dear valued guest, Thank you for your positive review about Mercure Makassar Nexa Pettarani. We are delighted to hear that you felt welcomed by our staff and appreciated the hotel's facilities, which made you feel at home. Our team strives to provide a warm and comfortable experience for all our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani in the future. Sincerely, Wahyu Nursekha Wijayanti General Manager

Dear valued guest, Thank you for your compliments about our staff! We are very pleased that you were satisfied with the friendly and professional service provided by our staff during the check-in process. We strive to provide a great experience for our guests from the very beginning, and we are happy to hear that our staff succeeded in doing so. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very pleased that you were satisfied with the cleanliness of the hotel and the service we provided. We strive to maintain the cleanliness and comfort of our hotel, as well as provide friendly and professional service to our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Mrs. Pratiwi M, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very happy that you felt comfortable and at ease during your stay at our hotel. We strive to create a relaxing and peaceful atmosphere for our guests, so they can feel at home. We are happy that you have recommended our hotel to others. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing you with an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very pleased that you enjoyed our hotel's strategic location, which is easily accessible from various directions, including the airport. We strive to provide complete facilities and friendly service for our guests, including a coffee shop and swimming pool for them to enjoy during their stay. We are also happy that you were satisfied with our hotel accommodations and services. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your feedback regarding your stay at Mercure Makassar Nexa Pettarani. We are very sorry to hear that you found dirty and stained bed linens upon check-in. We apologize for the inconvenience and will take immediate action to ensure that our room cleanliness standards remain high. We will investigate this incident and provide additional training to our housekeeping staff to prevent similar incidents in the future. If you have the opportunity, we look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing you with an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Thank you for your compliments about the breakfast at Mercure Makassar Nexa Pettarani! We're so glad you enjoyed the variety of options we offer. Our team works hard to provide our guests with a delicious and satisfying breakfast experience, with a diverse menu of choices prepared with fresh ingredients. We look forward to welcoming you back to Makassar and Mercure Makassar Nexa Pettarani, and providing you with an even better stay in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Valued Guest, Thank you for your positive review of the Mercure Makassar Nexa Pettarani Hotel. We are very pleased that you were satisfied with the friendly and helpful hotel staff, especially during the early morning check-out process. We are proud of our team who always strives to provide the best service and ensure guest satisfaction. We are committed to continuously improving the quality of our service and ensuring that every guest feels satisfied and comfortable during their stay at our hotel. We look forward to welcoming you back and providing the same satisfying experience. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Mrs. Cahyanti, Thank you very much for your positive review of Hotel Mercure Makassar Nexa Pettarani. We are glad that you are satisfied with the facilities and services we offer, including the food served. We are committed to continuously maintaining quality standards and improving our services to satisfy our guests. Thank you for your trust in us. We look forward to welcoming you back and providing the same satisfying experience. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear Ms. Nurmaya I, Thank you for your review of your stay at Mercure Makassar Nexa Pettarani Hotel. We are glad that you found our room quite nice. However, we apologize for the inconvenience you experienced because the bathroom door did not have a lock, making you feel less private. We will immediately improve the bathroom security facilities to ensure the privacy and comfort of our guests. Thank you for your valuable feedback. We look forward to welcoming you back and providing a better experience. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear Ms. Rento F., Thank you for your review of Mercure Makassar Nexa Pettarani! We are glad to hear that you found our hotel family-friendly and our staff friendly. We strive to create a comfortable and enjoyable environment for our guests, especially families. We are delighted to hear that you were satisfied with your stay at our hotel. Thank you for your trust in Mercure Makassar Nexa Pettarani. We look forward to welcoming you back and providing an even better stay experience! Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you for your review. We understand your disappointment regarding the shower facilities in our hotel rooms. We apologize if the facilities we provide do not fully meet your expectations. We will immediately follow up on this issue and consider upgrading the shower facilities in our rooms. We appreciate your feedback and will continue to strive to improve the quality of our services and facilities. Thank you for your attention and we look forward to welcoming you back to Mercure Makassar Nexa Pettarani with better facilities. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are glad that you are satisfied with our services and facilities. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Mr. Irwin F, Thank you for your positive feedback about our friendly hotel staff, the cleanliness of the hotel, and the strategic location of the hotel. We are very pleased to hear that you are satisfied with the service provided by our staff, the cleanliness standards we maintain, and the strategic and easily accessible location of the hotel. We are committed to continuously improving the quality of our services and facilities to meet the expectations of our guests. We hope you will have a better experience in the future and be able to stay at our hotel again. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Mr. Surya D. F. S., Thank you for your review and suggestions. We are very sorry to hear that you were not satisfied with the service of one of the staff and the cleanliness of the room. We will follow up on this issue immediately and provide additional training to our staff to ensure better service. Regarding the pool towel policy, we will make sure to clarify this information to our guests. If you have any questions or concerns, please contact us directly. We look forward to welcoming you back and providing a better experience. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you for your review of your stay at Mercure Makassar Nexa Pettarani. We are very pleased to hear that our staff were friendly and provided excellent service. However, we regret to hear that the presentation of the breakfast which was served separately did not meet your expectations. We will consider your suggestions to improve the presentation of breakfast in the future. We are committed to continuously improving the quality of service and facilities to ensure guest satisfaction. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. We look forward to welcoming you back and providing a better experience. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Valued Guest, Thank you for your positive review of your stay at Mercure Makassar Nexa Pettarani. We are very happy that you are satisfied with the friendliness of the staff, the cleanliness of the room, and the speed of service that we provide. We believe that your satisfaction is the result of our team's hard work in providing a quality stay experience. We are committed to continuously improving the quality of services and facilities to ensure guest satisfaction. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. We look forward to welcoming you back and providing the same satisfying experience. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Surya D. F. S., Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are very happy that you enjoyed your stay, especially with our exclusive swimming pool for hotel guests only. We are committed to continuously improving the quality of our services and facilities to ensure guest satisfaction. We look forward to welcoming you back in the future. Best regards, Wahyu Nursekha Wijayanti. General Manager