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New Ayuda Puncak Hotel

Name: New Ayuda Puncak Hotel
Address: Jln. Raya Puncak KM 17, Megamendung, Puncak, Jawa Barat, Indonesia, 16770, Jln. Raya Puncak KM 17, Jawa Barat, 16770, Indonesia
Rating: 8.2

Hotels

8.2

/10

Very Good

1,720 reviews

What Guests Say About Their Stay

Accessibility (7)

Distance To City Center (5)

Surroundings (5)

Staff Friendliness (5)

Annisa S. N.

8.5

/ 10

Very good hotel and I love to stay in this hotel.

Reni Astuti

8.5

/ 10

Nice hotel and good for family vacation

Aries H.

10.0

/ 10

Nice place, quiet and comfortable. I will come back for my next vacation

vania d. p.

9.1

/ 10

Great hotel. So comfort. And lovely place

In the Area

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Jln. Raya Puncak KM 17, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

New Ayuda Puncak Hotel is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in New Ayuda Puncak Hotel

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What's around New Ayuda Puncak Hotel

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Jln. Raya Puncak KM 17, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Discover More About New Ayuda Puncak Hotel

Location

New Ayuda Puncak Hotel is located in area / city Megamendung.

There are plenty of tourist attractions nearby, such as SMP PGRI Klapanunggal within 23.45 km, and Mall Bassura City within 47.37 km.

About New Ayuda Puncak Hotel

Whether you are planning an event or other special occasions, New Ayuda Puncak Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at New Ayuda Puncak Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at New Ayuda Puncak Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from New Ayuda Puncak Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

New Ayuda Puncak Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, New Ayuda Puncak Hotel is the right place to stay.

All facilities in New Ayuda Puncak Hotel

Swimming Pool

Entertainment Facility

Functional Hall

Lobby

Bedroom

General

AC
Ballroom
Connecting rooms
Family room
Heater
Swimming pool
Terrace on rooftop
Smoking area

Public Facilities

Parking
24-hour room service
Restaurant
Breakfast restaurant
Room service
WiFi in public area

Hotel Services

24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Newspaper in lobby
Newspaper

Nearby Facilities

ATM/Banking
Laundry
Shops
Supermarket

Things to Do

Children play area
Garden
Karaoke
Outdoor pool

In-room Facilities

Desk
Refrigerator
Shower
TV

Food and Drinks

Breakfast
Breakfast with surcharge
No alcohol

Business Facilities

Conference room
Meeting facilities
Projector

Transportation

Car rental
Secure parking

Sports and Recreations

Fishing
Game room

Family-friendly Facilities

Children pool

Accessibilty

Access friendly

Connectivity

Free WiFi

Accommodation Policy & General Information in New Ayuda Puncak Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at New Ayuda Puncak Hotel	101
Number of floors in New Ayuda Puncak Hotel	3
Another facilities in New Ayuda Puncak Hotel	Ballroom, Connecting rooms, Family room, Heater, Swimming pool

Frequently asked question in New Ayuda Puncak Hotel

What are available facilities at New Ayuda Puncak Hotel?

There are top facilites at New Ayuda Puncak Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at New Ayuda Puncak Hotel?

The standard check-in time at New Ayuda Puncak Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does New Ayuda Puncak Hotel provide breakfast?

Yes, New Ayuda Puncak Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in New Ayuda Puncak Hotel

Overall Ratings & Reviews New Ayuda Puncak Hotel

Traveloka (1,720)

8.2

Very Good

From 1,720 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

8.1

Meal

8.0

Location

8.6

Service and Facilites

8.2

People often mention about New Ayuda Puncak Hotel

All

Accessibility (8)

Distance to City Center (7)

Ambiance (6)

Surroundings (5)

Check-in/out Time (5)

Bedroom (5)

Bathroom (5)

Wifi (4)

Room Space (4)

Family Friendly (3)

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Traveler Reviews New Ayuda Puncak Hotel

Number of reviews per page

Customer reviews

Harun A. R.

10.0

/10

Reviewed 2 week(s) ago

Everything was very pleasant. Starting from the arrival with friendly staff and service to the facilities that make you feel at home in this hotel

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Q***i

8.5

/10

Reviewed 6 week(s) ago

I once held a work meeting here, that's why I came back again.

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1 people find it helpful

Mirsya W. G.

9.7

/10

Reviewed 6 week(s) ago

The hotel is quite good, close to the highway, access if you want to go out at night near the shopping center, just walk, crowded, not scary, like it, next time I'll stay again. At most, the swimming pool has a water filter that is functioning so it's clean. the rest is okay👍👍👍

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Guest

Leisure

9.1

/10

Reviewed 7 week(s) ago

friendly staff, strategic location

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L***a

Staycation

8.5

/10

Reviewed 11 week(s) ago

The playground is not well maintained & is dirty so it's a bit worrying for children to play.

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Accommodation's Reply

12 Apr 2025

Dear Sir/Madam. Thank you for choosing New Ayuda Pucak Hotel and for taking the time to give a review and rating for our hotel. We apologize for the inconvenience, suggestions and input will be our evaluation to be better, Your review has become our concern in order to improve the comfort of our guests. Thank you for your review, We look forward to your next visit.

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Lanisuprapti

10.0

/10

Reviewed 12 week(s) ago

The hotel is comfortable, clean, the staff is friendly. Next time I will stay at this hotel again. Thanks Ayuda.

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1 people find it helpful

Accommodation's Reply

12 Apr 2025

Dear Sir/Madam. Thank you for choosing New Ayuda Puncak Hotel and for taking the time to give the best review and rating for our hotel. We look forward to your next visit to provide another extraordinary experience.

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C***H

Staycation

8.3

/10

Reviewed 12 week(s) ago

The staff is quite friendly, the room is comfortable.. it's just that we can't even drink water in the room, and the bathroom smells like cockroaches, there is no air freshener.

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Accommodation's Reply

12 Apr 2025

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Guest

Leisure

10.0

/10

Reviewed 20 week(s) ago

Very good everything and affordable price

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1 people find it helpful

A***a

5.8

/10

Reviewed 24 week(s) ago

The bathroom leaked and flooded, the bathroom mat was very dirty, this was the first time I stayed here and the bathroom mat had never been changed, the towel on the edge was torn and not suitable for guests to use, when I booked I noted that I wanted one with a terrace, but I was given one without one for various reasons, the bathroom was dirty, the sound from the front was very minimal, the bed sheets were full of stains, sorry, I'm really fed up

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Accommodation's Reply

21 Jan 2025

Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to give a review and rating for our hotel. We apologize for the inconvenience, suggestions and input will be our evaluation to be better, Your review has become our concern in order to improve the comfort of our guests. Thank you for your review, We look forward to your next visit.

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Annita K.

Staycation

8.5

/10

Reviewed 51 week(s) ago

The staff are very helpful and the hotel is quite good for a children's holiday.

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M***i

Leisure

8.8

/10

Reviewed 52 week(s) ago

For hotels, pay more attention to cleanliness and facilities. The staff is not very friendly.

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D***k

8.7

/10

Reviewed 55 week(s) ago

We have stayed at New Ayuda several times because in front of the room there is a terrace, a view of the garden/rice fields, it is comfortable, the location is also not too far, to avoid traffic jams going up, we like to stay here, the food is also quite delicious, if you want to eat in the surrounding area there are also many choices. There is fish therapy but it is not well maintained, the cleanliness and maintenance of the garden are also not well taken care of, it's a shame. And for the receptionist, please follow the order rules when serving customers, don't be picky, the security is helpful, the other employees are also kind & polite. I will stay here again, hopefully it will be better maintained & I won't meet the picky receptionist, because I brought my child and was waiting for the order while standing, suddenly I was interrupted, that's all that disappointed me, the rest is fun. Hopefully the service will improve & the facilities will be better maintained 🤗🙏🏻.

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5 people find it helpful

Accommodation's Reply

18 Jun 2024

Dear Sir/Madam, Thank you for choosing New Ayuda Pucak Hotel and for taking the time to provide a review and rating for our hotel. Sorry for the inconvenience, suggestions and input will be used as an evaluation for us to make it even better. Your review has become our attention in order to improve the comfort of our guests. Thank you for your review, we are waiting for your next visit.

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R***h

Leisure

6.5

/10

Reviewed 56 week(s) ago

Got a twin bed room at a price of around 500 thousand ex, breakfast 🙂. Sorry there are some minuses: (-) there are many black ants on the room table. (-) there are still yellow crust stains on the guest glass. (-) Under the mattress there is sand. (-) the pillow case is yellowing. (-) the bathroom ceiling in the corner is hollow. (-) the view of the room is someone's house trellis (maybe other rooms are not like this) (+) The atmosphere when entering the hotel feels like a nuance of Indonesian ornaments, lots of decor from wood carvings, fish ponds, door decor. (+) the staff is friendly only to male staff, not female staff 😏. (+) The room doesn't smell. (+) The refrigerator is really good, it's cold straight away.

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Accommodation's Reply

18 Jun 2024

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N***g

6.6

/10

Reviewed 62 week(s) ago

On April 12, 2024, I booked 2 rooms on the 3rd floor (311 and 313). When I arrived at the hotel, it was already night and it was raining. The service was okay, but the condition of the room was not as requested and I couldn't choose. Not to mention the ceiling that looked black because it was probably leaking. Not to mention it seemed like the room had not been occupied for a long time. The atmosphere from the stairs up to the room already felt uncomfortable. Sleeping in a hotel but not according to expectations. Not recommended.

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2 people find it helpful

Accommodation's Reply

26 Apr 2024

Dear Sir/Madam. Thank you for choosing New Ayuda Pucak Hotel and for taking the time to provide a review and rating for our hotel. Sorry for the inconvenience, suggestions and input will be used as our evaluation to make it even better. Your review has become our attention in order to improve the comfort of our guests. Thank you for your review, we are waiting for your next visit.

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G***r

Leisure

5.4

/10

Reviewed 63 week(s) ago

AC tidak dingin, remote tv tidak berfungsi, kebersihan kurang, komplain tidak ditindaklanjuti. Not recommended, apalagi membawa anak kecil, gak nyenyak tidur karena AC tidak dingin.

1 people find it helpful

Accommodation's Reply

17 Apr 2024

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Siska S.

8.5

/10

Reviewed 78 week(s) ago

Tempatnya lumayan bersih, karyawannya ramah, dan housekeepernya pun ramah banget, pokoknya keren.

2 people find it helpful

Accommodation's Reply

16 Jan 2024

Dear Mr/Mrs Siska Sitohang. Thank you for choosing New Ayuda Puncak Hotel and for taking the time to provide the best review and rating for our hotel. We look forward to your next visit by providing another extraordinary experience.

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Ade

6.7

/10

Reviewed 78 week(s) ago

I got room 104, the AC wasn't cold, it was hot.

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1 people find it helpful

Accommodation's Reply

16 Jan 2024

Dear Mr/Mrs Ade. Thank you for choosing New Ayuda Pucak Hotel and for taking the time to provide a review and rating for our hotel. Sorry for the inconvenience, suggestions and input will be used as an evaluation for us to make it even better. Your review has become our attention in order to improve the comfort of our guests. Thank you for your review, we are waiting for your next visit.

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Efi N.

9.1

/10

Reviewed 78 week(s) ago

Booking lewat online kamar tidak bisa milih, hari kedua upgrade kamar dapet joglo, kamarnya luas bersih, nyaman, depan kamar sawah, sarapan lumayan enak dan beragam.

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Accommodation's Reply

16 Jan 2024

Dear Mr/Mrs Efi Nurazizah, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to provide the best review and rating for our hotel. We look forward to your next visit by providing another extraordinary experience.

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Muhammad Kemal Haykal

8.2

/10

Reviewed 79 week(s) ago

It's normal, there is no water heater. Only the location is easy to access.

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Accommodation's Reply

16 Jan 2024

Dear Sir/Madam. Thank you for choosing New Ayuda Pucak Hotel and for taking the time to provide a review and rating for our hotel. Sorry for the inconvenience, suggestions and input will be used as an evaluation for us to make it even better. Your review has become our attention in order to improve the comfort of our guests. Thank you for your review, we are waiting for your next visit.

See original

Siti L. F.

8.5

/10

Reviewed 84 week(s) ago

The pillowcase is yellow and has traces of stains, like it's dirty, it's best not to use linen like that, and it looks like it's time to replace the bath towel.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.