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Novotel Semarang

Name: Novotel Semarang
Address: Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132, Jl. Pemuda 123, Jawa Tengah, 50132, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

2,468 reviews

What Guests Say About Their Stay

Distance To City Center (49)

Staff Friendliness (49)

Room Space (45)

Bedroom (42)

Alvin K.

10.0

/ 10

Staying at Novotel Semarang during my business trip to Semarang. It's a very pleasant stay in Novotel. The staff start from the security guard, bellboy, front desk, room service, restaurant, and gym staff are all very polite.

Sutrisman

9.1

/ 10

So impressive cause they applied covid protocol properly. In such conditions all we need is a comfort, clean and safe room to stay. Spending time in lobby restaurant with a cup of coffee and having tasty food of breakfast before starting a new day were more than enough for me.

Elfi E. L.

10.0

/ 10

Easy check in even though we were later than expected. They had strict rule in regards to Covid-19 issue. We were lucky to have prepared our Antigen result report to show upon arrival at check in desk. It showed us their concern on guest's safety. For now, that is most important to bring up on our review. Loved the stay!

aloysius g. p.

8.5

/ 10

great hotel service . reception is very kind.

Tontje H.

8.5

/ 10

The hotel is very clean and friendly.

In the Area

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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Novotel Semarang is a good choice when you are visiting Sekayu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Novotel Semarang

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What's around Novotel Semarang

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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Discover More About Novotel Semarang

Location

Staying at Novotel Semarang is a good choice when you are visiting Sekayu.

About Novotel Semarang

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Semarang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Semarang.

All facilities in Novotel Semarang

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Express check-in
Express check-out
24-hour Receptionist

Transportation

Valet parking
Airport transfer

Public Facilities

Parking
WiFi in public area

Kids and Pets

Babysitting

Things to Do

Outdoor pool

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Novotel Semarang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Number of floors in Novotel Semarang	8
Another facilities in Novotel Semarang	Express check-in, Express check-out, 24-hour Receptionist, Valet parking, Airport transfer

Frequently asked question in Novotel Semarang

What are available facilities at Novotel Semarang?

There are top facilites at Novotel Semarang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novotel Semarang?

The standard check-in time at Novotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Novotel Semarang

Overall Ratings & Reviews Novotel Semarang

Traveloka (2,316)

Other sources (152)

8.4

Very Good

From 2,316 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Novotel Semarang

All

Distance to City Center (33)

Staff Friendliness (32)

Room Space (32)

Bedroom (31)

Surroundings (29)

Bathroom (28)

Accessibility (26)

Ambiance (25)

Hotel Area (24)

Taste (24)

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Traveler Reviews Novotel Semarang

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Customer reviews

awaludin r.

10.0

/10

Reviewed 4 day(s) ago

very friendly.. very Semarangan accent

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Guest

Business

10.0

/10

Reviewed 1 week(s) ago

I've stayed at this hotel several times when I'm in Semarang for work. I stayed here again yesterday, right during my graduation ceremony. It's in the city center. There was a food fair across the street from the hotel, so I was able to enjoy some culinary delights. The hotel is comfortable and clean, and check-in and check-out were quick.

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R***y

10.0

/10

Reviewed 1 week(s) ago

The room is spacious, the bathroom is comfortable, the hot water is on and the bathtub is also comfortable to use.. ahh relaxing while soaking in warm water is so nice... next trip you don't need to look for a hotel anymore if you've found a nice one.

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R***y

10.0

/10

Reviewed 1 week(s) ago

The room was comfortable and spacious, with complete amenities, and a varied breakfast menu. The hot water in the shower was incredibly hot and strong. Overall, I highly recommend it. 😁

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Alvin K.

10.0

/10

Reviewed 2 week(s) ago

1 people find it helpful

B***N

Business

9.4

/10

Reviewed 3 week(s) ago

I really enjoyed staying at Novotel, friendly service, close to the airport and train station.

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Accommodation's Reply

21 Jul 2025

Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Semarang. It is a pleasure to receive such detailed, positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna, General Manager.

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i***i

Staycation

9.4

/10

Reviewed 4 week(s) ago

Great, the room is spacious, clean, cool, has complete facilities, and is close to the mall. It's really great.

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Accommodation's Reply

21 Jul 2025

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S***y

Business

9.4

/10

Reviewed 7 week(s) ago

Improve the cleanliness of bathrooms and rooms, and increase the variety of healthy foods for breakfast.

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1 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.

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N***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

Friendliness of the reception staff upon check in

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2 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear Valued Guest, We are delighted to hear about your wonderful experience while visiting Novotel. Thank you for sharing about our Staff, we see the positive impact in the service they provide. Our team is truly the secret to our success and we are proud of how they reach out to connect with each guest before, during and after their stay to ensure they enjoy their stay at Novotel Semarang. Thank you again for your kind words. We look forward to welcoming you back to Novotel Semarang. Warm Regards, Pupung Sutisna. General Manager.

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v***a

Staycation

9.1

/10

Reviewed 10 week(s) ago

The room is clean, quite spacious, there is a sofa. The facilities are okay, there is a pool, gym, but the television shows are not very interesting, maybe it can be upgraded to Netflix or YouTube. The hotel provides transportation to souvenir shops (paid), which is quite helpful if you need transportation.

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Accommodation's Reply

04 Jun 2025

Dear our valued guest, Thank you for your feedback. Your feedback means a lot to us to continue to make improvements in all aspects. We will convey your message to all staff to continue to improve the quality of our services. Once again, thank you for taking the time and sharing your experience. We hope you can return to stay at Novotel Semarang and get a better experience than before. Thank you. Sincerely, Pupung Sutisna. General Manager

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M***a

Leisure

8.5

/10

Reviewed 10 week(s) ago

wide and comfy room. very good location, walking distance to Lawang Sewu museum and just accross Paragon Mall.

2 people find it helpful

Accommodation's Reply

11 Jun 2025

Dear Ms. Maya, We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung Sutisna General Manager

I***m

Leisure

10.0

/10

Reviewed 10 week(s) ago

Right in the middle of the city, near the two biggest malls in Semarang and Lawang Sewu.

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2 people find it helpful

Accommodation's Reply

04 Jun 2025

Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager.

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L***a

Leisure

9.4

/10

Reviewed 10 week(s) ago

Complete facilities to refresh the body, namely swimming pool and gym and spa. Friendliness of hotel staff.

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Accommodation's Reply

04 Jun 2025

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J***r

Leisure

8.1

/10

Reviewed 11 week(s) ago

Not bad, just a relatively old hotel. Parking is a bit difficult to access in and out.

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2 people find it helpful

Accommodation's Reply

04 Jun 2025

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A***i

Leisure

8.5

/10

Reviewed 11 week(s) ago

The hotel was full when I stayed, so the room I got was not very good and I couldn't change rooms. The towels were not very clean and white, and were a bit dirty.

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1 people find it helpful

Accommodation's Reply

26 May 2025

. Dear our valued guest, Thank you for your feedback. We apologize for your disappointment. Your feedback means a lot to us to continue to make improvements in all aspects. We will convey your message to all staff. Hopefully you can give us the opportunity to serve you better in the future. Once again we apologize and thank you for taking the time and sharing your experience. We hope you can return to stay at Novotel Semarang and get a better experience than before. Thank you. Sincerely, Pupung Sutisna. General Manager

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josep w. b.

8.5

/10

Reviewed 13 week(s) ago

The hotel staff, especially those who had just gotten out of the vehicle, helped unload their luggage.

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Accommodation's Reply

20 May 2025

Dear Mr. Josep W. B. We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager

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t***y

10.0

/10

Reviewed 13 week(s) ago

May 11, 2025 I held a wedding here, and stayed for 3 nights, the staff were very friendly and helpful, the room was also clean.

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Accommodation's Reply

20 May 2025

Dear Valued Guest, We are delighted to hear about your wonderful experience at Novotel. Thank you for sharing about our staff, we see the positive impact in the service they provide. Our team is truly the secret to our success and we are proud of how they reach out to connect with each guest before, during and after their stay to ensure they enjoy their stay at Novotel Semarang. Thank you again for your kind words. We look forward to welcoming you back to Novotel Semarang. Warm Regards, Pupung Sutisna. General Manager.

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dini p.

8.8

/10

Reviewed 15 week(s) ago

Spacious room, just maybe need some rejuvenation for furniture and curtains. Lift also need to be updated. Food is quite varied and tastes good. What is quite annoying is the narrow parking area so it is difficult to turn. Apart from that, the staff are friendly. Especially the staff in the restaurant during breakfast. When we asked for ice cubes they immediately provided it, and the service was very good. The location of the hotel is strategic, close to the mall, many places to eat around the hotel, and fun on Sunday morning jogging from the hotel to Simpang Lima.

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1 people find it helpful

Accommodation's Reply

30 Apr 2025

Dear Ms. Dini P, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.

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g***o

Business

9.1

/10

Reviewed 15 week(s) ago

First time staying at this hotel, the lobby is comfortable, the staff is also friendly. The cleanliness and comfort of the room is good, the room is clean and comfortable. Satisfied staying at Novotel.

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Accommodation's Reply

13 May 2025

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Audy G.

Staycation

9.7

/10

Reviewed 15 week(s) ago

Hotels, especially room furniture, need renovation.

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Accommodation's Reply

28 Apr 2025

Dear Ibu Audy G, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations. please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Pupung Sutisna General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.