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Sanna Ubud A Pramana Experience
Resorts
9.6
/10
Exceptional
99 reviews
What Guests Say About Their Stay
Richard
10.0
/ 10
Outstanding hotel in every way! A beautiful setting, amazing views and exceptional rooms/villas. If you want something special, then Sanna Ubud is the right choice. We had a butler pool villa - absolutely exceptional and the staff are amazing! They can’t do enough for you. The area is perfect - close to all the attractions you might want to see when in ubud! I would 100% stay here again! Highly recommend !!
Gayle
10.0
/ 10
We stayed at the Sanna Ubud for our honeymoon and overall was a very pleasant and enjoyable stay. The food and live music / Balinese entertainment was a great addition. Our room came with an infinity pool and also included a flower bath upon arrival to celebrate honeymoon. We would highly recommend Sanna.
Estefania
10.0
/ 10
The hotel is really beautiful, you get the WOW effect upon arrival. The staff is the nicest people we ever met. I think is one of the most beautiful hotels and views of UBUD. The landscape, the common areas, the spa, the restaurant… everything is just amazing!
Our Butlers were amazing, always ready to help and taking care of every detail!
The only negative that we can say is that water of the private pool in our villa was so cold we couldn’t use it and, due to the high humidity of the area, the villa has a smell of humidity quite intense. The staff kindly gave us some incense so we would mask a bit the smell.
Also, we found that it wasn’t nice that when you order a taxi, the hotel makes 2-3 times more money than the actual driver. Instead of just calling you a taxi, they pay the taxi and charge you for x3 the usual rate.
In the Area
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Jl. Raya Tegalallang, Br. Tengah, Tegallalang, Gianyar , Ubud, Gianyar, Bali, Indonesia, 80561
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Sanna Ubud A Pramana Experience
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What's around Sanna Ubud A Pramana Experience
Jl. Raya Tegalallang, Br. Tengah, Tegallalang, Gianyar , Ubud, Gianyar, Bali, Indonesia, 80561
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Discover More About Sanna Ubud A Pramana Experience
Location
Staying at Sanna Ubud A Pramana Experience is a good choice when you are visiting Tegallalang.
About Sanna Ubud A Pramana Experience
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sanna Ubud A Pramana Experience .
Sanna Ubud A Pramana Experience is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sanna Ubud A Pramana Experience exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sanna Ubud A Pramana Experience is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Sanna Ubud A Pramana Experience .
All facilities in Sanna Ubud A Pramana Experience
Swimming Pool
Fitness Center
Common Space
Lobby
Accommodation Services
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Dining area
- Poolside bar
- Vegetarian meal
Things to Do
- Fitness center
- Garden
- Hot tub
- Massage
- Outdoor pool
- Spa
- Hot tub
- Sun loungers
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Porter
Public Facilities
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Heater
- Non-smoking room
- Swimming pool
- Smoke free
- Terrace
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer with surcharge
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Sanna Ubud A Pramana Experience
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sanna Ubud A Pramana Experience | 31 |
Number of floors in Sanna Ubud A Pramana Experience | 1 |
Another facilities in Sanna Ubud A Pramana Experience | A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Sanna Ubud A Pramana Experience
What are available facilities at Sanna Ubud A Pramana Experience ?
There are top facilites at Sanna Ubud A Pramana Experience such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sanna Ubud A Pramana Experience ?
The standard check-in time at Sanna Ubud A Pramana Experience is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Sanna Ubud A Pramana Experience provide breakfast?
Yes, Sanna Ubud A Pramana Experience provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sanna Ubud A Pramana Experience ?
Sanna Ubud A Pramana Experience is a 5.0-star hotel.
How many floors does Sanna Ubud A Pramana Experience have?
Sanna Ubud A Pramana Experience has 1 floors.
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More Reviews from Other Guests in Sanna Ubud A Pramana Experience
Overall Ratings & Reviews Sanna Ubud A Pramana Experience
Other sources (99)
9.6
Exceptional
From 99 reviews
Cleanliness
9.8
Room Comfort
9.8
Service and Facilites
9.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sanna Ubud A Pramana Experience
Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Outstanding hotel in every way! A beautiful setting, amazing views and exceptional rooms/villas. If you want something special, then Sanna Ubud is the right choice. We had a butler pool villa - absolutely exceptional and the staff are amazing! They can’t do enough for you. The area is perfect - close to all the attractions you might want to see when in ubud! I would 100% stay here again! Highly recommend !!
Read More
Jon
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful resort grounds however food at the hotel was not great! Our room was close to the restaurant and we could hear the music playing all night even with our doors closed.
One of draw cards to this place was its Spa. Unfortunately during our stay the travelator was not working due to maintenance which would require a steep climb of 100+ steps back to the resort. Not ideal and we weren’t notified of this until our check-in. Understandable that maintenance needs to take place but please don’t keep changing the days of when this would take place as it meant we had to keep changing our spa date which then led to not being able to attend the spa as there were no available times when the travelator was operational.
Mozzie spraying also took place during our time there and again not prior warning this would happen before our checkin.
This place has the making of being a superb 5 star resort but needs to learn the finer details in what makes a resort stand out from the rest. Good food, communication and attention to detail (in my opinion).
Read More
Jeffrey
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great hotel. Friendly and helpful staff. Beautiful concept.
Gayle
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We stayed at the Sanna Ubud for our honeymoon and overall was a very pleasant and enjoyable stay. The food and live music / Balinese entertainment was a great addition. Our room came with an infinity pool and also included a flower bath upon arrival to celebrate honeymoon. We would highly recommend Sanna.
Estefania
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel is really beautiful, you get the WOW effect upon arrival. The staff is the nicest people we ever met. I think is one of the most beautiful hotels and views of UBUD. The landscape, the common areas, the spa, the restaurant… everything is just amazing!
Our Butlers were amazing, always ready to help and taking care of every detail!
The only negative that we can say is that water of the private pool in our villa was so cold we couldn’t use it and, due to the high humidity of the area, the villa has a smell of humidity quite intense. The staff kindly gave us some incense so we would mask a bit the smell.
Also, we found that it wasn’t nice that when you order a taxi, the hotel makes 2-3 times more money than the actual driver. Instead of just calling you a taxi, they pay the taxi and charge you for x3 the usual rate.
Read More
Satnarine
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The people
Jack
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Our stay at Sanna was good! The staff here are superb and really go the extra mile to ensure that your stay is enjoyable.
The spa is absolutely excellent and we also enjoyed the Yoga on the platform by the Spa.
However, I would say that given the price paid the villa was in complete shade all day, inclduing the pool and lounge chairs. This meant that we didnt really use the space and used the larger pool instead. Also, whilst the staff were superb the food here was just ok.
Read More
ibrahim
with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
I had a truly wonderful experience at Sanna Hotel. From the moment I arrived, the staff was warm, welcoming, and incredibly attentive. The hotel itself is beautifully designed, with a relaxing atmosphere and very clean, well-maintained rooms. Every detail, from the comfortable beds to the delicious breakfast, showed great care and quality. The location is also very convenient, making it easy to explore the surrounding area. I highly recommend Sanna Hotel to anyone looking for a comfortable and memorable stay. It’s definitely one of the nicest hotel i have visted.
Read More
Tara
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The Sanna Ubud is absolutely magical. From the moment you enter, the serenity washes over you. The rooms are extremely comfortable and beautiful with generous plunge pools that make you feel both luxurious and somehow grounded. The food is delicious, and the care of the staff is absolutely unmatched! Do not miss the spa, even if you just go down to see it. It’s a few miles outside of Ubud proper, but GoJek rides are easy and cheap. We will absolutely be recommending Sanna to everyone who will listen!
Read More
Peter
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Everything was amazing Beautiful villa with the private pool overlooking the Ubud jungle. The food was great. Incredible staff.They made my birthday so special. Yudi did a beautiful job with the flowers in my pool. I highly recommend the Sanna
Michael
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
incredible staff and beautiful peaceful resort make this a great choice. yes it’s expensive but worth it. the area around the resort is very quiet so restaurants etc need a taxi but you really won’t want to leave anyway. it was my second trip and won’t be my last.
Lenin
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
First of all I would like to thank Wawan, Leonk, Angga, Jaka, as well as all the other amazing staff members who made our stay the most wonderful experience while in Bali! There was not a moment during our 4 night stay that me and my girlfriend were not cared for! The most impeccable service worth every dollar. Our accommodations was the Butler Valley Private Pool Villa in which we stayed in the most beautiful room with everything we would need at our reach. Every time I walked into my room I wanted to take a dip in our pool. The restaurant located on campus was the best food we’ve had while in Bali. We actually preferred to dine in the resort for breakfast and dinner several days during our stay…they offered many activities but unfortunately I could not do them all. We did fortunately try a couples massage in which we were so relaxed after a 20 hour flight, we nearly slept during the massages. Lastly, this stay along with the people here will forever be in our hearts and memories, as they held a beautiful private dinner for my and my girlfriend in which I also to the opportunity to make her my fiancée! The staff were even more amazing when we mentioned we were waking up at 4am to leave on a tour for a temple, they even prepared small breakfast pastries to take on our trip. There is not enough ways to say thank you to all the individuals who made our stay a wonderful experience, I really mean that! I hope this review come close to showing my gratitude!
Read More
Usman
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful property in the jungles of Ubud overlooking a valley! Our villa was fantastic with a private pool, spacious room, very comfy king bed! Loved the main pool which was very calm and serene. Vanara restaurant was excellent in terms of food selection and service is top notch! Our favourite part was the spa in the evening overlooking the jungle and hearing the sounds of the river running through the valley. Everyone working here is attentive to your needs. Will def stay here again!
Read More
jason
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Beautiful resort. Very quiet and the staff are amazing. The rooms are large and you feel like you’re all alone in the jungle. The pool is not heated but is very nice and larger than expected. The food is great with many options
Pradeep
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Best thing for our vacation was stay in Sanna Ubud. We enjoyed villa, pool, bar and restaurant and indulge in spa. Location was perfect for multiple trips to surrounding Ubud. We will definitely be back here.
Tara
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Absolutely amazing time . Staff goes above and beyond.
Tracey
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
This resort was excellent! The service was fantastic. The food was great. I especially enjoyed the breakfast. The views from the restaurant were amazing. Every detail was handled to perfection. I highly recommend.
Joseph
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Everything was amazing!
Richard
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Our stay far exceeded expectations wrt service (butlers, restaurant and spa staff), food quality, restaurant and overall ambiance. We loved our 5 night stay in a Butler Valley Pool Villa, which was very relaxing. The afternoon rain storms were fantastic!
We had several treatments at the spa and three private yoga classes, which were all excellent. The spa location and setting are sublime and fantastic! Raditya “Mr Sun” gave excellent private yoga classes down by the river. Unfortunately, we didn’t get the therapists’ names but they were great too.
While we enjoyed our stay, and would definitely return, this property (or parts of it) isn’t for everyone. It’s located on a steep hillside in a jungle, which is great for ambiance and views, but it might not be the place for anyone that isn’t comfortable with steep slopes and narrow, steep uneven stairs. There are golf carts for access to the upper levels of the resort only. The spa and lower area is currently only available by steps, but a new funicular/elevator is expected to be operational soon.) It may not be suitable for people with limited mobility or small children.
Butler suites are worth the splurge. The butler team uses WhatsApp messenger to keep track of guest requests across shifts. Very organized. They’ll arrange room service and anything that you may need. We were in excellent hands with Yupik, Angga, Wawan, Jaka and Dedy covering the shifts. The restaurant and housekeeping teams were all also very attentive. Thx
Read More
Patricia
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
From the moment I walked into SANNA UBUD, I knew I had made the right choice! The ambiance was warm and welcoming, and the staff went above and beyond to make me feel at home. The check-in process was quick and efficient, and I was greeted with a smile and even offered a welcome drink.
The room was absolutely stunning—spotlessly clean, spacious, and well-appointed with all the comforts I could ask for. The bed was incredibly comfortable, and the view from the room was breathtaking, making it the perfect place to unwind after a busy day.
I also had the pleasure of dining at their restaurant, where the food was exquisite, and the service was impeccable.
What really stood out to me was the attention to detail from the staff. Every interaction felt personal, and it was clear that they genuinely care about their guests' experience. Special thanks to Eka & Dian for making my stay even more memorable!
I can't wait to return to SANNA UBUD and would highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay.
Read More
Number of reviews per page
20
40
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Overall Ratings & Reviews Sanna Ubud A Pramana Experience
Other sources (99)
9.6
Exceptional
From 99 reviews
Cleanliness
9.8
Room Comfort
9.8
Service and Facilites
9.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sanna Ubud A Pramana Experience
Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Outstanding hotel in every way! A beautiful setting, amazing views and exceptional rooms/villas. If you want something special, then Sanna Ubud is the right choice. We had a butler pool villa - absolutely exceptional and the staff are amazing! They can’t do enough for you. The area is perfect - close to all the attractions you might want to see when in ubud! I would 100% stay here again! Highly recommend !!
Read More
Jon
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful resort grounds however food at the hotel was not great! Our room was close to the restaurant and we could hear the music playing all night even with our doors closed.
One of draw cards to this place was its Spa. Unfortunately during our stay the travelator was not working due to maintenance which would require a steep climb of 100+ steps back to the resort. Not ideal and we weren’t notified of this until our check-in. Understandable that maintenance needs to take place but please don’t keep changing the days of when this would take place as it meant we had to keep changing our spa date which then led to not being able to attend the spa as there were no available times when the travelator was operational.
Mozzie spraying also took place during our time there and again not prior warning this would happen before our checkin.
This place has the making of being a superb 5 star resort but needs to learn the finer details in what makes a resort stand out from the rest. Good food, communication and attention to detail (in my opinion).
Read More
Jeffrey
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great hotel. Friendly and helpful staff. Beautiful concept.
Gayle
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We stayed at the Sanna Ubud for our honeymoon and overall was a very pleasant and enjoyable stay. The food and live music / Balinese entertainment was a great addition. Our room came with an infinity pool and also included a flower bath upon arrival to celebrate honeymoon. We would highly recommend Sanna.
Estefania
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel is really beautiful, you get the WOW effect upon arrival. The staff is the nicest people we ever met. I think is one of the most beautiful hotels and views of UBUD. The landscape, the common areas, the spa, the restaurant… everything is just amazing!
Our Butlers were amazing, always ready to help and taking care of every detail!
The only negative that we can say is that water of the private pool in our villa was so cold we couldn’t use it and, due to the high humidity of the area, the villa has a smell of humidity quite intense. The staff kindly gave us some incense so we would mask a bit the smell.
Also, we found that it wasn’t nice that when you order a taxi, the hotel makes 2-3 times more money than the actual driver. Instead of just calling you a taxi, they pay the taxi and charge you for x3 the usual rate.
Read More
Satnarine
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The people
Jack
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Our stay at Sanna was good! The staff here are superb and really go the extra mile to ensure that your stay is enjoyable.
The spa is absolutely excellent and we also enjoyed the Yoga on the platform by the Spa.
However, I would say that given the price paid the villa was in complete shade all day, inclduing the pool and lounge chairs. This meant that we didnt really use the space and used the larger pool instead. Also, whilst the staff were superb the food here was just ok.
Read More
ibrahim
with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
I had a truly wonderful experience at Sanna Hotel. From the moment I arrived, the staff was warm, welcoming, and incredibly attentive. The hotel itself is beautifully designed, with a relaxing atmosphere and very clean, well-maintained rooms. Every detail, from the comfortable beds to the delicious breakfast, showed great care and quality. The location is also very convenient, making it easy to explore the surrounding area. I highly recommend Sanna Hotel to anyone looking for a comfortable and memorable stay. It’s definitely one of the nicest hotel i have visted.
Read More
Tara
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The Sanna Ubud is absolutely magical. From the moment you enter, the serenity washes over you. The rooms are extremely comfortable and beautiful with generous plunge pools that make you feel both luxurious and somehow grounded. The food is delicious, and the care of the staff is absolutely unmatched! Do not miss the spa, even if you just go down to see it. It’s a few miles outside of Ubud proper, but GoJek rides are easy and cheap. We will absolutely be recommending Sanna to everyone who will listen!
Read More
Peter
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Everything was amazing Beautiful villa with the private pool overlooking the Ubud jungle. The food was great. Incredible staff.They made my birthday so special. Yudi did a beautiful job with the flowers in my pool. I highly recommend the Sanna
Michael
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
incredible staff and beautiful peaceful resort make this a great choice. yes it’s expensive but worth it. the area around the resort is very quiet so restaurants etc need a taxi but you really won’t want to leave anyway. it was my second trip and won’t be my last.
Lenin
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
First of all I would like to thank Wawan, Leonk, Angga, Jaka, as well as all the other amazing staff members who made our stay the most wonderful experience while in Bali! There was not a moment during our 4 night stay that me and my girlfriend were not cared for! The most impeccable service worth every dollar. Our accommodations was the Butler Valley Private Pool Villa in which we stayed in the most beautiful room with everything we would need at our reach. Every time I walked into my room I wanted to take a dip in our pool. The restaurant located on campus was the best food we’ve had while in Bali. We actually preferred to dine in the resort for breakfast and dinner several days during our stay…they offered many activities but unfortunately I could not do them all. We did fortunately try a couples massage in which we were so relaxed after a 20 hour flight, we nearly slept during the massages. Lastly, this stay along with the people here will forever be in our hearts and memories, as they held a beautiful private dinner for my and my girlfriend in which I also to the opportunity to make her my fiancée! The staff were even more amazing when we mentioned we were waking up at 4am to leave on a tour for a temple, they even prepared small breakfast pastries to take on our trip. There is not enough ways to say thank you to all the individuals who made our stay a wonderful experience, I really mean that! I hope this review come close to showing my gratitude!
Read More
Usman
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful property in the jungles of Ubud overlooking a valley! Our villa was fantastic with a private pool, spacious room, very comfy king bed! Loved the main pool which was very calm and serene. Vanara restaurant was excellent in terms of food selection and service is top notch! Our favourite part was the spa in the evening overlooking the jungle and hearing the sounds of the river running through the valley. Everyone working here is attentive to your needs. Will def stay here again!
Read More
jason
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Beautiful resort. Very quiet and the staff are amazing. The rooms are large and you feel like you’re all alone in the jungle. The pool is not heated but is very nice and larger than expected. The food is great with many options
Pradeep
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Best thing for our vacation was stay in Sanna Ubud. We enjoyed villa, pool, bar and restaurant and indulge in spa. Location was perfect for multiple trips to surrounding Ubud. We will definitely be back here.
Tara
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Absolutely amazing time . Staff goes above and beyond.
Tracey
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
This resort was excellent! The service was fantastic. The food was great. I especially enjoyed the breakfast. The views from the restaurant were amazing. Every detail was handled to perfection. I highly recommend.
Joseph
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Everything was amazing!
Richard
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Our stay far exceeded expectations wrt service (butlers, restaurant and spa staff), food quality, restaurant and overall ambiance. We loved our 5 night stay in a Butler Valley Pool Villa, which was very relaxing. The afternoon rain storms were fantastic!
We had several treatments at the spa and three private yoga classes, which were all excellent. The spa location and setting are sublime and fantastic! Raditya “Mr Sun” gave excellent private yoga classes down by the river. Unfortunately, we didn’t get the therapists’ names but they were great too.
While we enjoyed our stay, and would definitely return, this property (or parts of it) isn’t for everyone. It’s located on a steep hillside in a jungle, which is great for ambiance and views, but it might not be the place for anyone that isn’t comfortable with steep slopes and narrow, steep uneven stairs. There are golf carts for access to the upper levels of the resort only. The spa and lower area is currently only available by steps, but a new funicular/elevator is expected to be operational soon.) It may not be suitable for people with limited mobility or small children.
Butler suites are worth the splurge. The butler team uses WhatsApp messenger to keep track of guest requests across shifts. Very organized. They’ll arrange room service and anything that you may need. We were in excellent hands with Yupik, Angga, Wawan, Jaka and Dedy covering the shifts. The restaurant and housekeeping teams were all also very attentive. Thx
Read More
Patricia
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
From the moment I walked into SANNA UBUD, I knew I had made the right choice! The ambiance was warm and welcoming, and the staff went above and beyond to make me feel at home. The check-in process was quick and efficient, and I was greeted with a smile and even offered a welcome drink.
The room was absolutely stunning—spotlessly clean, spacious, and well-appointed with all the comforts I could ask for. The bed was incredibly comfortable, and the view from the room was breathtaking, making it the perfect place to unwind after a busy day.
I also had the pleasure of dining at their restaurant, where the food was exquisite, and the service was impeccable.
What really stood out to me was the attention to detail from the staff. Every interaction felt personal, and it was clear that they genuinely care about their guests' experience. Special thanks to Eka & Dian for making my stay even more memorable!
I can't wait to return to SANNA UBUD and would highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay.
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