EN | VND

Support

Search Hotels

See All Photos

Stay Kertapati Hotel

Name: Stay Kertapati Hotel
Address: Jl. KH Wahid Hasyim Komp.Ruko Kertapati No.16 Desa/Kelurahan Satu Ulu,Kec Sebrang Ulu Satu, Seberang Ulu I, Palembang, Sumatera Selatan, Indonesia, 30257, Jl. KH Wahid Hasyim Komp.Ruko Kertapati No.16 Desa/Kelurahan Satu Ulu,Kec Sebrang Ulu Satu, Sumatera Selatan, 30257, Indonesia
Rating: 9.2

Hotels

9.2

/10

Exceptional

78 reviews

What Guests Say About Their Stay

Bathroom (10)

Accessibility (9)

Staff Friendliness (9)

Ambiance (9)

A***l

10.0

/ 10

Friendly staff, clean rooms, delicious breakfast, strategic location, smart TV, safe parking

In the Area

See Map

Jl. KH Wahid Hasyim Komp.Ruko Kertapati No.16 Desa/Kelurahan Satu Ulu,Kec Sebrang Ulu Satu, Seberang Ulu I, Palembang, Sumatera Selatan, Indonesia, 30257

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Stay Kertapati Hotel is a hotel in a good neighborhood, which is located at Seberang Ulu I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Stay Kertapati Hotel

Speed up your search by choosing what you need

Price Display

Per room per night (excl. taxes & fees)

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Stay Kertapati Hotel

Discover More Places

Jl. KH Wahid Hasyim Komp.Ruko Kertapati No.16 Desa/Kelurahan Satu Ulu,Kec Sebrang Ulu Satu, Seberang Ulu I, Palembang, Sumatera Selatan, Indonesia, 30257

Discover More About Stay Kertapati Hotel

Location

Stay Kertapati Hotel is a hotel in a good neighborhood, which is located at Seberang Ulu I.

About Stay Kertapati Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Stay Kertapati Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Stay Kertapati Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Stay Kertapati Hotel is a wise choice for travelers visiting Seberang Ulu I.

All facilities in Stay Kertapati Hotel

Lobby

Exterior

Others

Public Facilities

Parking
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Food and Drinks

Restaurant with AC
Breakfast
Breakfast and dinner
Breakfast and lunch
Breakfast served to the table
Cafe

In-room Facilities

Cable TV
Desk
Shower
TV

General

AC
Non-smoking room
Smoking area

Transportation

Airport transfer

Connectivity

Free WiFi

Accessibilty

Accessible parking

Nearby Facilities

Shops

Accommodation Policy & General Information in Stay Kertapati Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Stay Kertapati Hotel	63
Number of floors in Stay Kertapati Hotel	3
Another facilities in Stay Kertapati Hotel	Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Stay Kertapati Hotel

What are available facilities at Stay Kertapati Hotel?

There are top facilites at Stay Kertapati Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Stay Kertapati Hotel?

The standard check-in time at Stay Kertapati Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Stay Kertapati Hotel provide breakfast?

Yes, Stay Kertapati Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Stay Kertapati Hotel

Overall Ratings & Reviews Stay Kertapati Hotel

Traveloka (78)

9.2

Exceptional

From 78 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about Stay Kertapati Hotel

All

ห้องนอน (7)

ความเป็นมิตรของพนักงาน (6)

ห้องน้ำ (6)

การเข้าถึงบริการ (4)

บรรยากาศ (4)

พื้นที่ในห้องพัก (4)

พื้นที่ในโรงแรม (4)

รสนิยม (4)

ความเป็นกันเองกับครอบครัว (3)

WiFi (3)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Stay Kertapati Hotel

Number of reviews per page

Customer reviews

A***r

6.6

/10

Reviewed 11 hour(s) ago

When I entered the room, it had a very strong musty smell. Maybe it wasn't cleaned. The sheets smelled really musty. The towels were okay. The food was all cold, like ice. Maybe because it was stored in the refrigerator. The staff and security provided good service.

See original

Find this review helpful?

A***n

8.5

/10

Reviewed 1 week(s) ago

Too much

See original

Find this review helpful?

Alfian A.

Staycation

9.4

/10

Reviewed 1 week(s) ago

Awesome, secure parking with barcode tickets, and it's free. The AC noise might need some work.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. Thank you for your feedback regarding the noise, we will re-evaluate it so that it does not happen on your next visit. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

R***e

Staycation

10.0

/10

Reviewed 2 week(s) ago

Recommended safe clean good service the best thr

See original

1 people find it helpful

Accommodation's Reply

16 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

Z***H

6.6

/10

Reviewed 2 week(s) ago

Overall it was ok, but the security guards were busy chatting, playing with their phones like they were security guards at a shop, not a hotel. And the staff were less responsive when checking in. It was more like self-service. The security guards at the front were just chatting. There was no offer of assistance. The food was ok, but for those bringing children, the price of 400 was quite a bit because they had to pay again because it was only for 2 adults.

See original

Find this review helpful?

Accommodation's Reply

16 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always impressive. Thank you for your feedback regarding the security and staff, we will re-evaluate it so that it does not happen again on your next visit. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

R***i

6.0

/10

Reviewed 2 week(s) ago

The sheets and duvets were not replaced, they were dirty and had a lot of hair. A very bad experience staying. I moved rooms but I still got dirty sheets and duvets. I made sure they were not replaced! From room 311 to room 307, there was a lot of hair in the toilet and on the bed. It was really not worth it for the price of 400 and above.

See original

1 people find it helpful

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are happy to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always impressive. Thank you for your feedback regarding the sheet and duvet, we will re-evaluate it so that it does not happen again on your next visit. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

C***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

A comfortable hotel to rest. Varied breakfast and good taste

1 people find it helpful

Accommodation's Reply

15 Jul 2025

See original

b***l

Staycation

10.0

/10

Reviewed 2 week(s) ago

The service is very good, the place is comfortable, the rooms are clean.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

A***l

Leisure

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, clean rooms, delicious breakfast, strategic location, smart TV, safe parking

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

hendra s.

10.0

/10

Reviewed 3 week(s) ago

Thank you for your hospitality.

See original

1 people find it helpful

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

Suko D.

10.0

/10

Reviewed 3 week(s) ago

- No comment, clean, tidy, comfortable and functional rooms, all modern and new. - Very hospitality service. - Good food and served.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

E***a

Transit

10.0

/10

Reviewed 3 week(s) ago

very good...new hotel..although the price is a bit expensive for a 2 star hotel...breakfast is by order (bento) although there are not many choices but the food is delicious

See original

1 people find it helpful

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

A***n

Leisure

9.4

/10

Reviewed 3 week(s) ago

The hotel is nice, the place is also comfortable and clean.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

R***e

10.0

/10

Reviewed 3 week(s) ago

Good, clean, comfortable, neat, good service, recommended

See original

1 people find it helpful

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

M***d

Leisure

10.0

/10

Reviewed 4 week(s) ago

Great, great service, clean, fragrant, and comfortable.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

S***S

10.0

/10

Reviewed 4 week(s) ago

Comfortable and clean. The staff is also friendly.

See original

1 people find it helpful

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always memorable. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

R***e

Staycation

10.0

/10

Reviewed 4 week(s) ago

Clean, nice, comfortable, fragrant room, good service, slow wifi

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

Hi Sis, Warm greetings from Stay Kertapati Hotel Palembang. Thank you for choosing Stay Kertapati Hotel Palembang during your visit to Palembang. We are happy to hear that you enjoyed our facilities and had a pleasant experience with us. We strive to ensure that our products and services are always impressive. Thank you for your feedback regarding the Wi-Fi, we will re-evaluate it so that it does not happen again on your next visit. We look forward to your next visit to Stay Kertapati Hotel Palembang. Thank you. Sincerely, Management.

See original

E***a

Staycation

9.1

/10

Reviewed 4 week(s) ago

The room was always noisy, there were teenagers and the security was also not helpful when entering and exiting the parking lot, they just watched.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

See original

E***a

Staycation

9.1

/10

Reviewed 4 week(s) ago

The room is always noisy with teenagers and the security doesn't help when entering and exiting the parking lot, they just watch.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

See original

E***a

9.1

/10

Reviewed 4 week(s) ago

The room is always noisy with teenagers and the security doesn't help when entering and exiting the parking lot, they just watch.

See original

Find this review helpful?

Accommodation's Reply

15 Jul 2025

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.