The Alana Hotel Malang

Hotels
9.0
/10
Exceptional
809 reviews

What Guests Say About Their Stay

Ambiance (159)
Bedroom (154)
Staff Friendliness (149)
Distance To City Center (144)
D***a
10.0
/ 10
My first time staying at this hotel, I immediately received a welcome cake, and it was delicious. The hotel staff was very helpful, friendly, and informative. The rooms were comfortable, clean, and well-equipped. The location is centrally located. The breakfast menu is comprehensive and delicious. It's perfect for a family vacation.
A***a
9.4
/ 10
The building is beautiful and sturdy, the staff is friendly and informative, and the rooms are clean, tidy, and well-maintained. The in-room amenities are complete and excellent. It's comfortable, the Wi-Fi is good, and the TV and tablet all work. I'll be back again someday. Thank you, sis.
Yahya S.
10.0
/ 10
I was very satisfied with my stay at The Alana Hotel Malang. This hotel offers the perfect combination of comfort, modern amenities, and friendly service. The room was very clean, spacious, and neatly arranged. The interior was elegant with a modern minimalist feel, and the in-room amenities were complete – from a smart TV, fast Wi-Fi, a work desk, to a comfortable bathroom with a steady, hot shower. The bed was also very soft, ensuring a restful sleep. The hotel's location is very strategic, close to the Malang city center, culinary scene, and tourist attractions. It's perfect for both business and family vacations. The most impressive aspect was the service. The hotel staff were friendly, responsive, and very helpful from check-in to check-out. The breakfast was varied, from traditional to international, all served with delicious and fresh flavors. The swimming pool was clean and comfortable, and there was a well-equipped gym. The lobby area was also aesthetically pleasing and perfect for relaxing or doing some work. Overall, The Alana Hotel Malang truly provided a pleasant stay and is highly recommended. I will definitely come back again if I visit Malang.
Rilda M.
10.0
/ 10
Very good service. We checked in early and left our suitcases and bags and returned in the afternoon. Information from the hotel staff via WA the room was ready and ready to be helped with the suitcases into the room. Excellent. Thank you to the hotel staff with super service. 2 days of staying everything was satisfying, the room was clean and quite spacious, comfortable. Super service for all staff especially at breakfast. Will stay again if I go to Malang. The Alana is excellent everywhere.
Zulfikar R.
10.0
/ 10
The junior suite is great! Worth the price. The breakfast is delicious, the service is also good. Will come back again if I have the chance.
In the Area
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Jl Ahmad Yani 12 Blimbing Malang , Blimbing, Malang, Jawa Timur, Indonesia, 65125

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Alana Hotel Malang is a hotel in a good neighborhood, which is located at Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl Ahmad Yani 12 Blimbing Malang , Blimbing, Malang, Jawa Timur, Indonesia, 65125
Lobby The Alana Hotel Malang
Lobby 2 The Alana Hotel Malang

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Location


The Alana Hotel Malang is a hotel in a good neighborhood, which is located at Blimbing.

About The Alana Hotel Malang

From business event to corporate gathering, The Alana Hotel Malang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Alana Hotel Malang, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Alana Hotel Malang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Alana Hotel Malang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Alana Hotel Malang.

All facilities in The Alana Hotel Malang

Bar, Cafe and Lounge The Alana Hotel Malang
Bar, Cafe and Lounge
Functional Hall The Alana Hotel Malang
Functional Hall
Lobby The Alana Hotel Malang
Lobby
Exterior The Alana Hotel Malang
Exterior
Others The Alana Hotel Malang
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Airport transfer
  • Valet parking

Family-friendly Facilities

  • Children pool

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in The Alana Hotel Malang

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 125,000/guest for extra breakfast.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at The Alana Hotel Malang
152
Number of floors in The Alana Hotel Malang
11
Another facilities in The Alana Hotel Malang
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in The Alana Hotel Malang

What are available facilities at The Alana Hotel Malang?
There are top facilites at The Alana Hotel Malang such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Alana Hotel Malang?
The standard check-in time at The Alana Hotel Malang is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Alana Hotel Malang?
The Alana Hotel Malang is a 4.0-star hotel.
How many floors does The Alana Hotel Malang have?
The Alana Hotel Malang has 11 floors.
How many rooms are available at The Alana Hotel Malang?
The Alana Hotel Malang has 152 rooms in total.
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More Reviews from Other Guests in The Alana Hotel Malang

Traveloka (803)
Other sources (6)
9.0
Exceptional
From 803 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about The Alana Hotel Malang
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Suasana (119)
Kamar Tidur (118)
Keramahan Staff (112)
Jarak ke Pusat Kota (101)
Kamar Mandi (96)
Area Hotel (96)
Ukuran Kamar (92)
Akses (88)
Ramah Keluarga (80)
Wifi (75)
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Traveler Reviews The Alana Hotel Malang

Number of reviews per page
20
40
Customer reviews
Sugeng P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel atmosphere is very pleasant and exciting and is very suitable for a staycation and is very good for children.
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paramita p. d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The most unpleasant thing is the PARKING!!!!!!
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Ms. Paramita p. D, Thank you for your positive rating and review. We greatly appreciate your review and are pleased to know that you enjoyed your stay at The Alana Hotel Malang. However, we apologize for your feedback regarding our parking. We can anticipate this by providing free valet service and parking guest cars in the larger parking area we provide next to the main building. We certainly always strive to provide the best service to each of our guests. We look forward to welcoming you back in the future for an even more perfect experience. Thank you once again. Best regards, The Alana Hotel Malang
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
My first time staying at this hotel, I immediately received a welcome cake, and it was delicious. The hotel staff was very helpful, friendly, and informative. The rooms were comfortable, clean, and well-equipped. The location is centrally located. The breakfast menu is comprehensive and delicious. It's perfect for a family vacation.
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Valued Guest, Thank you for sharing your experience of staying at The Alana Hotel Malang. We are pleased to know that the welcome cake, the friendliness and assistance of our team, the comfort of our rooms, and the complete facilities left a positive impression on you and your family. Our strategic location and varied breakfast menu are indeed among the advantages we always maintain. We hope this pleasant experience makes your vacation even more memorable. We look forward to welcoming you and your family back on your next visit. Warm regards, The Alana Hotel Malang
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T***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The staff is very friendly and the rooms are clean, but parking is difficult.
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Accommodation's Reply
11 Aug 2025
Dear Valued Guest, Thank you for your review. We are pleased to hear that you were satisfied with the friendliness of our staff and the cleanliness of your room. However, we apologize for any inconvenience regarding the parking area. We understand this can be a challenge, and we are continuously working to provide the best solutions to ensure our guests' comfort. We look forward to welcoming you back on your next visit for an even better stay. Best regards, The Alana Hotel Malang
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The building is beautiful and sturdy, the staff is friendly and informative, and the rooms are clean, tidy, and well-maintained. The in-room amenities are complete and excellent. It's comfortable, the Wi-Fi is good, and the TV and tablet all work. I'll be back again someday. Thank you, sis.
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Accommodation's Reply
11 Aug 2025
Dear Valued Guest, Thank you very much for your positive review and appreciation. We are very pleased to hear that you were comfortable with the cleanliness of your room, the completeness of our facilities, and the friendliness of our staff. Your satisfaction motivates us to continue providing the best service. We look forward to welcoming you back to The Alana Hotel Malang in the future. Best regards, The Alana Hotel Malang
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c***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good and clean hotel yet , esp the bathroom 🫡 the room is rather narrow but its ok. The parking space need to be improved 🙏 overall its a nice hotel and would be back here again 🥳🥳
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Accommodation's Reply
11 Aug 2025
Dear Valued Guest, Thank you very much for your positive review of The Alana Hotel Malang. We are happy to hear that you enjoyed the cleanliness of the hotel, especially the bathroom, although you found the room size a bit cramped. Your feedback regarding the parking area has been noted and will be brought to our attention for future improvement. It is great to know that you are planning to stay with us again. We will be happy to welcome you again with our best service. Warm regards, The Alana Hotel Malang
JIMMY
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
New hotel, good vibes, will be back again.
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Accommodation's Reply
04 Aug 2025
Dear Mr. Jimmy, Thank you for your kind words given to us. We're glad you enjoyed the good vibes at The Alana Hotel Malang. Your comfort and satisfaction is our top priority. We look forward to welcoming you back again soon for another great stay at The Alana Hotel Malang. Warm regards, The Alana Hotel Malang
Yahya S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I was very satisfied with my stay at The Alana Hotel Malang. This hotel offers the perfect combination of comfort, modern amenities, and friendly service. The room was very clean, spacious, and neatly arranged. The interior was elegant with a modern minimalist feel, and the in-room amenities were complete – from a smart TV, fast Wi-Fi, a work desk, to a comfortable bathroom with a steady, hot shower. The bed was also very soft, ensuring a restful sleep. The hotel's location is very strategic, close to the Malang city center, culinary scene, and tourist attractions. It's perfect for both business and family vacations. The most impressive aspect was the service. The hotel staff were friendly, responsive, and very helpful from check-in to check-out. The breakfast was varied, from traditional to international, all served with delicious and fresh flavors. The swimming pool was clean and comfortable, and there was a well-equipped gym. The lobby area was also aesthetically pleasing and perfect for relaxing or doing some work. Overall, The Alana Hotel Malang truly provided a pleasant stay and is highly recommended. I will definitely come back again if I visit Malang.
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Mr. Yahya S, Thank you very much for your wonderful and detailed review. We are delighted to learn that you enjoyed your stay at The Alana Hotel Malang. Your comments regarding the cleanliness and comfort of our rooms, the modern facilities, and the friendly service from our team are truly motivating for all our staff to continue providing the best. We also greatly appreciate your appreciation for our breakfast, swimming pool, gym facilities, and lobby atmosphere. Our strategic location, which supports both business and family vacations, is one of our advantages. It was an honor to be part of your journey in Malang. We look forward to your next visit. Best regards, The Alana Hotel Malang
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Sulardi P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All is ok, only the parking is difficult, it's too small, if you use Valet you have to wait a long time for your vehicle and there's not enough privacy.
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Accommodation's Reply
04 Aug 2025
Dear Mr. Sulardi P, Thank you for your review and for your trust in staying at The Alana Hotel Malang. We are pleased to know that you were satisfied with your overall experience. However, we also apologize for the inconvenience you experienced regarding the less than optimal parking area and valet service. Your feedback is greatly appreciated and will certainly be used as evaluation material for us to improve the comfort and efficiency of our services in the future, including paying attention to guest privacy aspects. We hope to welcome you back with an even better experience. Warm regards, The Alana Hotel Malang
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Muntianah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staycation at Alana Hotel was so much fun
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Ms. Muntianah, Thank you for this very pleasant review. We are delighted to hear that your stay at The Alana Hotel Malang was enjoyable and enjoyable. We hope your next visit will be even more memorable. See you again and warmest regards, The Alana Hotel Malang
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Annisa H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff is friendly, responsive, and very helpful. Rooms are cleaned daily.
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Accommodation's Reply
04 Aug 2025
Dear Ms. Annisa H, Thank you for your positive review and appreciation. We are very pleased to hear that you were satisfied with the friendliness and responsiveness of our staff, as well as the daily room cleaning service. Feedback like this is an encouragement for the entire team to continue providing the best service to every guest. We look forward to welcoming you back to The Alana Hotel Malang. Warm regards, The Alana Hotel Malang
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N***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice and comfortable and every room is fragrant and smells good, the staff are also friendly "very helpful in the check-in and check-out process 🥰
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at The Alana Hotel Malang. The pleasant aroma in every room, along with the friendliness and helpfulness of our staff, especially during check-in and check-out, are truly part of the service we strive to maintain. We look forward to welcoming you back on your next visit and providing you with an equally pleasant experience. Warm regards, The Alana Hotel Malang
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Room was clean, nice, and spacious with smart control, makes things nicer.
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Accommodation's Reply
30 Jul 2025
Dear valued guests, Thank you for your positive feedback. We’re happy to hear that you enjoyed the clean and spacious room, as well as the smart control features that made your stay more convenient. We hope to welcome you back again soon for another great experience. Warm regards, The Alana Hotel Malang
Astrinia C. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
room smells good. strategic area and there were loads of food for breakfast
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mrs. Astrinia C.R, Thank you so much for your kind review. We're glad to hear that you enjoyed the pleasant scent of the room, our strategic location, and the wide variety of breakfast options. We look forward to welcoming you back on your next visit to Malang. Warm regards, The Alana Hotel Malang
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The room isn't soundproof. You can hear people taking a shower or talking in the room next door, especially if the faucet is turned on too hard. The check-in lobby is also an open area, so there are a lot of people smoking, which is very disturbing for us non-smokers.
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+4
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Accommodation's Reply
22 Jul 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay at The Alana Hotel Malang. Regarding the noise from the neighboring room and the disturbance from the smoking area in the lobby, we have certainly taken this feedback seriously. We understand how important comfort and tranquility are during a stay, especially for non-smoking guests. We are reviewing the soundproofing of the rooms with our technical team to implement soundproofing materials in the rooms, and we are currently working on improving the guest experience. We greatly appreciate you choosing to stay with us, and we hope to provide an even better experience on your next visit. Warm regards, The Alana Hotel Malang
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Sulardi P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Good facilities, friendly service, close to everywhere, quite a lot of breakfast variety, only the parking area is minimal, but with the help of valet parking, it's no problem
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Accommodation's Reply
30 Jul 2025
Dear Mr. Sulardi P, Thank you very much for your review. We are pleased to know that you were satisfied with our facilities, service, and variety of breakfast menu. Our strategic location is indeed one of our advantages, and we are glad that it contributed to your comfort during your stay. Regarding the limited parking area, we apologize for any inconvenience you may have experienced. However, we are also happy that our valet service was able to assist and provide a solution. We look forward to welcoming you back to The Alana Hotel Malang. Warm regards, The Alana Hotel Malang
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Everything is so sophisticated, including alarms, music playback, and even calling receptionists using a tablet. It's so cool.
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Accommodation's Reply
22 Jul 2025
Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you enjoyed your stay at The Alana Hotel Malang, especially with our advanced smart room features like Google Nest and tablet control. Guest comfort and satisfaction are our top priorities. We hope your next visit will be even more enjoyable. See you again soon. Best regards, The Alana Hotel Malang
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D***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
Overall the hotel is OK, but the sanitary ware in the bathroom is that the toilet floor has no drain hole. I've asked for a room change, but the receptionist said all rooms are like that.
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Accommodation's Reply
22 Jul 2025
Dear Valued Guest, Thank you very much for your review and feedback. We are pleased to hear that you were overall satisfied with The Alana Hotel Malang. Regarding the absence of a floor drain in the bathroom toilet area, we apologize for any inconvenience this may have caused. It is true that our bathroom design currently uses a new concept, which is to not have a floor drain in the toilet area, and this applies to all room types. However, feedback like this is very important for us to evaluate and consider for future improvements. We hope you have a pleasant stay, and we hope to welcome you back with even better facilities. Warm regards, The Alana Hotel Malang
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Z***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, luxurious hotel, good service, clean, nice, and fragrant bathrooms. Next time I go to Malang, I'll stay here again.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Valued Guest, Thank you very much for your encouraging positive review. We are very happy that you enjoyed our service, the clean and fragrant bathroom, and the friendliness of our staff. It is a pleasure to know that you want to stay at The Alana Hotel Malang again when you visit this city. We look forward to seeing you again on your next visit. Warm regards, The Alana Hotel Malang
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Hotel staff are always responsive and take the initiative to offer assistance, very friendly.
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Accommodation's Reply
22 Jul 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you were satisfied with the friendliness and responsiveness of our staff. Providing prompt and proactive service is our commitment to creating a comfortable stay for every guest. We look forward to your next visit to The Alana Hotel Malang. Warm regards, The Alana Hotel Malang
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Exterior 4 The Alana Hotel Malang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.