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The Alana Hotel Malang

Name: The Alana Hotel Malang
Address: Jl Ahmad Yani 12 Blimbing Malang , Blimbing, Malang, Jawa Timur, Indonesia, 65125, Jl Ahmad Yani 12 Blimbing Malang, Jawa Timur, 65125, Indonesia
Rating: 9

Hotels

Preferred Partner Plus

9.0

/10

Exceptional

788 reviews

What Guests Say About Their Stay

Ambiance (155)

Bedroom (151)

Staff Friendliness (145)

Distance To City Center (141)

Yahya S.

10.0

/ 10

I was very satisfied with my stay at The Alana Hotel Malang. This hotel offers the perfect combination of comfort, modern amenities, and friendly service. The room was very clean, spacious, and neatly arranged. The interior was elegant with a modern minimalist feel, and the in-room amenities were complete – from a smart TV, fast Wi-Fi, a work desk, to a comfortable bathroom with a steady, hot shower. The bed was also very soft, ensuring a restful sleep. The hotel's location is very strategic, close to the Malang city center, culinary scene, and tourist attractions. It's perfect for both business and family vacations. The most impressive aspect was the service. The hotel staff were friendly, responsive, and very helpful from check-in to check-out. The breakfast was varied, from traditional to international, all served with delicious and fresh flavors. The swimming pool was clean and comfortable, and there was a well-equipped gym. The lobby area was also aesthetically pleasing and perfect for relaxing or doing some work. Overall, The Alana Hotel Malang truly provided a pleasant stay and is highly recommended. I will definitely come back again if I visit Malang.

Rilda M.

10.0

/ 10

Very good service. We checked in early and left our suitcases and bags and returned in the afternoon. Information from the hotel staff via WA the room was ready and ready to be helped with the suitcases into the room. Excellent. Thank you to the hotel staff with super service. 2 days of staying everything was satisfying, the room was clean and quite spacious, comfortable. Super service for all staff especially at breakfast. Will stay again if I go to Malang. The Alana is excellent everywhere.

Zulfikar R.

10.0

/ 10

The junior suite is great! Worth the price. The breakfast is delicious, the service is also good. Will come back again if I have the chance.

Laras

10.0

/ 10

Really like sleeping at the Alana Hotel Malang. All the staff are friendly. Breakfast is also delicious. The service is very good. The room is cute and nice. Really like it. Next time I will definitely go back there 🥰.

In the Area

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Jl Ahmad Yani 12 Blimbing Malang , Blimbing, Malang, Jawa Timur, Indonesia, 65125

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

The Alana Hotel Malang is a hotel in a good neighborhood, which is located at Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Alana Hotel Malang

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Jl Ahmad Yani 12 Blimbing Malang , Blimbing, Malang, Jawa Timur, Indonesia, 65125

Discover More About The Alana Hotel Malang

Location

The Alana Hotel Malang is a hotel in a good neighborhood, which is located at Blimbing.

About The Alana Hotel Malang

From business event to corporate gathering, The Alana Hotel Malang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Alana Hotel Malang, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Alana Hotel Malang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Alana Hotel Malang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Alana Hotel Malang.

All facilities in The Alana Hotel Malang

Bar, Cafe and Lounge

Functional Hall

Lobby

Exterior

Others

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Fitness center
Outdoor pool
Spa

Hotel Services

24-hour Receptionist
Laundry service
Luggage storage

Transportation

Airport transfer
Valet parking

Family-friendly Facilities

Children pool

Business Facilities

Meeting facilities

Accommodation Policy & General Information in The Alana Hotel Malang

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 125,000/guest for extra breakfast.

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Available rooms at The Alana Hotel Malang	152
Number of floors in The Alana Hotel Malang	11
Another facilities in The Alana Hotel Malang	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in The Alana Hotel Malang

What are available facilities at The Alana Hotel Malang?

There are top facilites at The Alana Hotel Malang such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Alana Hotel Malang?

The standard check-in time at The Alana Hotel Malang is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in The Alana Hotel Malang

Overall Ratings & Reviews The Alana Hotel Malang

Traveloka (788)

Other sources (6)

9.0

Exceptional

From 788 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about The Alana Hotel Malang

All

Ambiance (116)

Bedroom (115)

Staff Friendliness (108)

Distance to City Center (98)

Bathroom (93)

Hotel Area (93)

Room Space (90)

Accessibility (86)

Family Friendly (77)

Taste (74)

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Traveler Reviews The Alana Hotel Malang

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Customer reviews

JIMMY

Business

9.4

/10

Reviewed 1 day(s) ago

New hotel, good vibes, will be back again.

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Yahya S.

Leisure

10.0

/10

Reviewed 1 day(s) ago

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Sulardi P.

Leisure

10.0

/10

Reviewed 2 day(s) ago

All is ok, only the parking is difficult, it's too small, if you use Valet you have to wait a long time for your vehicle and there's not enough privacy.

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Muntianah

Staycation

10.0

/10

Reviewed 3 day(s) ago

Staycation at Alana Hotel was so much fun

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1 people find it helpful

Annisa H.

Leisure

9.4

/10

Reviewed 3 day(s) ago

The staff is friendly, responsive, and very helpful. Rooms are cleaned daily.

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N***k

Staycation

10.0

/10

Reviewed 4 day(s) ago

The hotel is nice and comfortable and every room is fragrant and smells good, the staff are also friendly "very helpful in the check-in and check-out process 🥰

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a***a

Staycation

8.8

/10

Reviewed 5 day(s) ago

Room was clean, nice, and spacious with smart control, makes things nicer.

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Accommodation's Reply

30 Jul 2025

Dear valued guests, Thank you for your positive feedback. We’re happy to hear that you enjoyed the clean and spacious room, as well as the smart control features that made your stay more convenient. We hope to welcome you back again soon for another great experience. Warm regards, The Alana Hotel Malang

Astrinia C. R.

10.0

/10

Reviewed 1 week(s) ago

room smells good. strategic area and there were loads of food for breakfast

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Accommodation's Reply

30 Jul 2025

Dear Mrs. Astrinia C.R, Thank you so much for your kind review. We're glad to hear that you enjoyed the pleasant scent of the room, our strategic location, and the wide variety of breakfast options. We look forward to welcoming you back on your next visit to Malang. Warm regards, The Alana Hotel Malang

N***a

Leisure

9.7

/10

Reviewed 2 week(s) ago

The room isn't soundproof. You can hear people taking a shower or talking in the room next door, especially if the faucet is turned on too hard. The check-in lobby is also an open area, so there are a lot of people smoking, which is very disturbing for us non-smokers.

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Accommodation's Reply

22 Jul 2025

Dear Valued Guest, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay at The Alana Hotel Malang. Regarding the noise from the neighboring room and the disturbance from the smoking area in the lobby, we have certainly taken this feedback seriously. We understand how important comfort and tranquility are during a stay, especially for non-smoking guests. We are reviewing the soundproofing of the rooms with our technical team to implement soundproofing materials in the rooms, and we are currently working on improving the guest experience. We greatly appreciate you choosing to stay with us, and we hope to provide an even better experience on your next visit. Warm regards, The Alana Hotel Malang

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Sulardi P.

8.8

/10

Reviewed 2 week(s) ago

Good facilities, friendly service, close to everywhere, quite a lot of breakfast variety, only the parking area is minimal, but with the help of valet parking, it's no problem

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Accommodation's Reply

30 Jul 2025

Dear Mr. Sulardi P, Thank you very much for your review. We are pleased to know that you were satisfied with our facilities, service, and variety of breakfast menu. Our strategic location is indeed one of our advantages, and we are glad that it contributed to your comfort during your stay. Regarding the limited parking area, we apologize for any inconvenience you may have experienced. However, we are also happy that our valet service was able to assist and provide a solution. We look forward to welcoming you back to The Alana Hotel Malang. Warm regards, The Alana Hotel Malang

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S***i

Business

8.5

/10

Reviewed 2 week(s) ago

Everything is so sophisticated, including alarms, music playback, and even calling receptionists using a tablet. It's so cool.

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Accommodation's Reply

22 Jul 2025

Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you enjoyed your stay at The Alana Hotel Malang, especially with our advanced smart room features like Google Nest and tablet control. Guest comfort and satisfaction are our top priorities. We hope your next visit will be even more enjoyable. See you again soon. Best regards, The Alana Hotel Malang

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D***k

Leisure

9.3

/10

Reviewed 2 week(s) ago

Overall the hotel is OK, but the sanitary ware in the bathroom is that the toilet floor has no drain hole. I've asked for a room change, but the receptionist said all rooms are like that.

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Accommodation's Reply

22 Jul 2025

Dear Valued Guest, Thank you very much for your review and feedback. We are pleased to hear that you were overall satisfied with The Alana Hotel Malang. Regarding the absence of a floor drain in the bathroom toilet area, we apologize for any inconvenience this may have caused. It is true that our bathroom design currently uses a new concept, which is to not have a floor drain in the toilet area, and this applies to all room types. However, feedback like this is very important for us to evaluate and consider for future improvements. We hope you have a pleasant stay, and we hope to welcome you back with even better facilities. Warm regards, The Alana Hotel Malang

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Z***e

Leisure

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, luxurious hotel, good service, clean, nice, and fragrant bathrooms. Next time I go to Malang, I'll stay here again.

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1 people find it helpful

Accommodation's Reply

22 Jul 2025

Dear Valued Guest, Thank you very much for your encouraging positive review. We are very happy that you enjoyed our service, the clean and fragrant bathroom, and the friendliness of our staff. It is a pleasure to know that you want to stay at The Alana Hotel Malang again when you visit this city. We look forward to seeing you again on your next visit. Warm regards, The Alana Hotel Malang

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I***n

Leisure

8.8

/10

Reviewed 3 week(s) ago

Hotel staff are always responsive and take the initiative to offer assistance, very friendly.

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Accommodation's Reply

22 Jul 2025

Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you were satisfied with the friendliness and responsiveness of our staff. Providing prompt and proactive service is our commitment to creating a comfortable stay for every guest. We look forward to your next visit to The Alana Hotel Malang. Warm regards, The Alana Hotel Malang

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lstianingrum K. m.

Staycation

9.7

/10

Reviewed 3 week(s) ago

Loved staying here. Great service. Friendly staff and security guards. Service procedures followed.

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Accommodation's Reply

22 Jul 2025

Dear Ms. Istianingrum, Thank you very much for your warm review. We are delighted to know that you were satisfied with our service, the friendliness of our staff, and the professionalism of our security team. Guest satisfaction is our top priority, and feedback like this motivates our team to continue providing the best service. We look forward to welcoming you back to The Alana Hotel Malang. Best regards, The Alana Hotel Malang

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Fandy i.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Overall the hotel is ok, only the parking area is small so you have to ask the security to be a valet.. security is ok and responsive..

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Accommodation's Reply

22 Jul 2025

Dear Mr. Fandy I, Thank you very much for your positive review. We are glad you enjoyed your stay at The Alana Hotel Malang. We apologize for the limited parking space that forced you to use the valet service, but we are pleased to hear that our security team was prompt in assisting you. Your feedback is greatly appreciated and will be taken into consideration in the future. See you again on your next visit. Best regards, The Alana Hotel Malang

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RIFA H.

10.0

/10

Reviewed 3 week(s) ago

Great place for business and family vacation

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Accommodation's Reply

22 Jul 2025

Dear Mrs. Rifa H, Thank you so much for your kind words. We’re delighted to know that The Alana Hotel Malang was a great place for both your business needs and family vacation. Providing comfort and convenience for all types of travelers is what we strive for. We look forward to welcoming you back soon. Warm regards, The Alana Hotel Malang

D***n

10.0

/10

Reviewed 3 week(s) ago

Good service, delicious food, friendly service.

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Accommodation's Reply

22 Jul 2025

Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed our service, the food, and the hospitality of our team. We hope this pleasant experience will make you want to return again. We look forward to welcoming you back to The Alana Hotel Malang. Warm regards, The Alana Hotel Malang

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Naning N.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Because when we arrived in Malang, it coincided with the POR event, so the rooms were fully booked, so we couldn't check in early. So we left our suitcases and belongings at the reception. We also had breakfast at the hotel.

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Accommodation's Reply

22 Jul 2025

Dear Ms. Naning N, Thank you for sharing your experience with us. We apologize for the inconvenience of not being able to check in early upon arrival due to the hotel being fully booked. However, we were happy to assist you with luggage storage at the front desk, and you were still able to enjoy breakfast at the hotel. We hope to provide you with a more perfect experience on your next visit. Thank you for your understanding, and we look forward to welcoming you back to The Alana Hotel Malang. Best regards, The Alana Hotel Malang

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S***l

Staycation

9.7

/10

Reviewed 3 week(s) ago

Great service, clean, modern rooms

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Accommodation's Reply

22 Jul 2025

Dear Valued Guest, Thank you for your positive review and rating. We greatly appreciate your rating and are delighted to know that you enjoyed your stay at The Alana Hotel Malang. We always strive to provide the best service to each of our guests. We look forward to welcoming you back in the future. Thank you again. Best regards, The Alana Hotel Malang

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.