The Sultan Hotel & Residence Jakarta

Hotels
8.5
/10
Very Good
8,769 reviews

What Guests Say About Their Stay

Staff Friendliness (160)
Bedroom (152)
Room Space (147)
Distance To City Center (136)
R***y
9.7
/ 10
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
irfanudin t.
9.4
/ 10
Chose this hotel because it is close to Istora Senayan, check in is easy, the luxurious aura is still felt, even though it is classic it is still well maintained, friendly staff, clean rooms, bathrooms with bathtubs, cold AC, hot and cold water that works well, check out is also easy, enter the hotel through the door on Jl. Sudirman, suitable for staying especially if there is an event around GBK.
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I***s
10.0
/ 10
The hotel is very comfortable and in a prime location, very close to GBK, the mall, and other popular attractions. It's an older hotel, but very clean, with authentic Indonesian design. I hope this hotel continues to attract loyal customers. Please maintain the hospitality, comfort, and cleanliness.
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Stevy C. A.
9.1
/ 10
strategic location, exiting the hotel you are immediately faced with Gelora Bung Karno, spacious, clean and comfortable rooms.
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De Ashe
10.0
/ 10
Friendly staff, fast and satisfying service, the place is very comfortable and very clean.
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In the Area
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Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Sultan Hotel & Residence Jakarta Staying at The Sultan Hotel & Residence Jakarta is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Sultan Hotel & Residence Jakarta

Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002
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Lobby The Sultan Hotel & Residence Jakarta
Lobby 2 The Sultan Hotel & Residence Jakarta

Discover More About The Sultan Hotel & Residence Jakarta

note: hotel was previously named The Sultan Hotel & Residence Jakarta

Location


Staying at The Sultan Hotel & Residence Jakarta is a good choice when you are visiting Senayan.

About The Sultan Hotel & Residence Jakarta

From business event to corporate gathering, The Sultan Hotel & Residence Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Sultan Hotel & Residence Jakarta , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Sultan Hotel & Residence Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Sultan Hotel & Residence Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Sultan Hotel & Residence Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Sultan Hotel & Residence Jakarta .

All facilities in The Sultan Hotel & Residence Jakarta

Swimming Pool The Sultan Hotel & Residence Jakarta
Swimming Pool
Fitness Center The Sultan Hotel & Residence Jakarta
Fitness Center
Functional Hall The Sultan Hotel & Residence Jakarta
Functional Hall
Common Space The Sultan Hotel & Residence Jakarta
Common Space
Lobby The Sultan Hotel & Residence Jakarta
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast with surcharge
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non alcoholic drinks
  • Gala dinner
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Bicycle rental
  • Limited parking
  • Parking with surcharge
  • Car rental
  • Limo or town car service
  • Secure parking
  • Valet parking
  • Valet parking with surcharge

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • TV lounge

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • LAN Internet with surcharge
  • Free WiFi
  • WiFi in public area with surcharge
  • WiFi (surcharge)

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops

Sports and Recreations

  • Basketball
  • Fitness
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • CRIBS

Shuttle Service

  • Airport transfer with surcharge

Accommodation Policy & General Information in The Sultan Hotel & Residence Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Sultan Hotel & Residence Jakarta
705
Number of floors in The Sultan Hotel & Residence Jakarta
17
Another facilities in The Sultan Hotel & Residence Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Sultan Hotel & Residence Jakarta

What are available facilities at The Sultan Hotel & Residence Jakarta ?
There are top facilites at The Sultan Hotel & Residence Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sultan Hotel & Residence Jakarta ?
The standard check-in time at The Sultan Hotel & Residence Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Sultan Hotel & Residence Jakarta provide breakfast?
Yes, The Sultan Hotel & Residence Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Sultan Hotel & Residence Jakarta ?
The Sultan Hotel & Residence Jakarta is a 5.0-star hotel.
How many floors does The Sultan Hotel & Residence Jakarta have?
The Sultan Hotel & Residence Jakarta has 17 floors.
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More Reviews from Other Guests in The Sultan Hotel & Residence Jakarta

8.6
Very Good
From 8,237 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Sultan Hotel & Residence Jakarta
All
Staff Friendliness (105)
Bedroom (94)
Room Space (88)
Distance to City Center (86)
Bathroom (81)
Surroundings (77)
Hotel Area (75)
Ambiance (73)
Accessibility (71)
Taste (67)
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Traveler Reviews The Sultan Hotel & Residence Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
good hotel.. friendly staff..
Find this review helpful?
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The staff was amazing and the location is very near from GBK sports area.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The room is comfortable, the hotel staff are also friendly, there is a pick-up and drop-off service for the Senayan area, it's amazing.
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L***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Kudos to the hotel staff for their quick response. When I asked to borrow an iron and the bathroom faucet wouldn't close, the staff responded very quickly.
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Mangina R. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A comfortable place for a staycation. Friendly staff.
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D***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Thanks, may you continue to progress and be successful. Note: Please improve the taste of the food.
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's my second time staying here, good place for staying in Jakarta. They have so many tennis courts and we can use it for free.
Find this review helpful?
Alfred T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, and the rooms are certainly old, but they're still clean and comfortable. GBK is just a short walk away. And one more thing: the food is delicious.
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1 people find it helpful
A***y
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
If possible, the price can be lowered further to make it affordable, and the location is good, close to GBK.
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1 people find it helpful
A***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good during the stay, food variety needs to be increased, thank you
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
They gave me the complimentary half days because of their mistake, very nice. Thank you.
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is nice, clean, the view is cool, the breakfast is luxurious.
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Profile Picture
Tommy A. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The check-in and check-out process was fast, and the staff was very friendly. Breakfast 👍👍👍👍👍
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Big, nice, close to GBK gate 5
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
When I took a shower, I was shocked because it turned out that the HOT-Cold label was not correct.. the HOT water tap turned out to be regular water and the plain one turned out to be HOT. I was a bit panicked because when it wasn't hot yet, I turned the regular tap a little bit and the plain one turned it a lot (my thought was so that it wouldn't be too hot when the hot water really came out).. it turned out to be hot and steamy straight away... Got a room near the pool area, with a view of the pool and green fields. Unfortunately the sandals weren't the same as in the previous room I'd stayed in, batik slippers.. for a very strategic location and a wide variety of delicious breakfast menu, it's a shame you have to queue for breakfast.
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1 people find it helpful
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
My first experience here, starting from the parking lot far from the hotel lobby, going around through the basement. The service at the reception was so-so. But when we checked in, we weren't informed which floor the restaurant was on. Guests had to ask first. Usually, the staff gives detailed information to guests. Then, at breakfast, we were free to choose a seat, but it was already full. Finally, we asked the staff to find us a table. After we had our breakfast, our table was taken. I wonder how that happened. The SOP should have at least included a card indicating the table was occupied or something to avoid miscommunication with other guests. We moved again. I was no longer in the mood for breakfast 🙂 I don't know what happened to the guest with low human resources who pushed the dirty plate to my table, even though he wasn't there before the staff helped us find a table. Enough for a first experience here.
Read More
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3 people find it helpful
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very satisfying staying here
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always a happy staycation here. Full of intimacy and feels like home ❤️❤️❤️
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1 people find it helpful
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
very good😍💯 clean👍👍👏👏👏👏 ramah semua staff, good view, nearby city🙌👏👏👏👏👏👏👏👏👏👏👏👏👏👏
Find this review helpful?
Yuli E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank God I got a free upgrade.
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2 people find it helpful
Number of reviews per page
20
40

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Lobby 4 The Sultan Hotel & Residence Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 8,237 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Sultan Hotel & Residence Jakarta
All
Staff Friendliness (105)
Bedroom (94)
Room Space (88)
Distance to City Center (86)
Bathroom (81)
Surroundings (77)
Hotel Area (75)
Ambiance (73)
Accessibility (71)
Taste (67)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Sultan Hotel & Residence Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
good hotel.. friendly staff..
Find this review helpful?
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The staff was amazing and the location is very near from GBK sports area.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The room is comfortable, the hotel staff are also friendly, there is a pick-up and drop-off service for the Senayan area, it's amazing.
Translated by Google Icon
See original
Find this review helpful?
L***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Kudos to the hotel staff for their quick response. When I asked to borrow an iron and the bathroom faucet wouldn't close, the staff responded very quickly.
Translated by Google Icon
See original
Find this review helpful?
Mangina R. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A comfortable place for a staycation. Friendly staff.
Translated by Google Icon
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Find this review helpful?
D***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Thanks, may you continue to progress and be successful. Note: Please improve the taste of the food.
Translated by Google Icon
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Find this review helpful?
W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's my second time staying here, good place for staying in Jakarta. They have so many tennis courts and we can use it for free.
Find this review helpful?
Alfred T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, and the rooms are certainly old, but they're still clean and comfortable. GBK is just a short walk away. And one more thing: the food is delicious.
Translated by Google Icon
See original
1 people find it helpful
A***y
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
If possible, the price can be lowered further to make it affordable, and the location is good, close to GBK.
Translated by Google Icon
See original
1 people find it helpful
A***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good during the stay, food variety needs to be increased, thank you
Translated by Google Icon
See original
1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
They gave me the complimentary half days because of their mistake, very nice. Thank you.
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is nice, clean, the view is cool, the breakfast is luxurious.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Tommy A. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The check-in and check-out process was fast, and the staff was very friendly. Breakfast 👍👍👍👍👍
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Big, nice, close to GBK gate 5
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
When I took a shower, I was shocked because it turned out that the HOT-Cold label was not correct.. the HOT water tap turned out to be regular water and the plain one turned out to be HOT. I was a bit panicked because when it wasn't hot yet, I turned the regular tap a little bit and the plain one turned it a lot (my thought was so that it wouldn't be too hot when the hot water really came out).. it turned out to be hot and steamy straight away... Got a room near the pool area, with a view of the pool and green fields. Unfortunately the sandals weren't the same as in the previous room I'd stayed in, batik slippers.. for a very strategic location and a wide variety of delicious breakfast menu, it's a shame you have to queue for breakfast.
Read More
Translated by Google Icon
See original
1 people find it helpful
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
My first experience here, starting from the parking lot far from the hotel lobby, going around through the basement. The service at the reception was so-so. But when we checked in, we weren't informed which floor the restaurant was on. Guests had to ask first. Usually, the staff gives detailed information to guests. Then, at breakfast, we were free to choose a seat, but it was already full. Finally, we asked the staff to find us a table. After we had our breakfast, our table was taken. I wonder how that happened. The SOP should have at least included a card indicating the table was occupied or something to avoid miscommunication with other guests. We moved again. I was no longer in the mood for breakfast 🙂 I don't know what happened to the guest with low human resources who pushed the dirty plate to my table, even though he wasn't there before the staff helped us find a table. Enough for a first experience here.
Read More
Translated by Google Icon
See original
3 people find it helpful
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very satisfying staying here
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always a happy staycation here. Full of intimacy and feels like home ❤️❤️❤️
Translated by Google Icon
See original
1 people find it helpful
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
very good😍💯 clean👍👍👏👏👏👏 ramah semua staff, good view, nearby city🙌👏👏👏👏👏👏👏👏👏👏👏👏👏👏
Find this review helpful?
Yuli E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank God I got a free upgrade.
Translated by Google Icon
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2 people find it helpful
Number of reviews per page
20
40