Search Hotels
- /
- 2,231Hotels in Jamaica/
- /
- Hotels in Moon Palace Jamaica – All Inclusive
See Other Accommodations in Saint Ann Parish
See All Photos
Moon Palace Jamaica – All Inclusive
Others
8.0
/10
Very Good
1,343 reviews
What Guests Say About Their Stay
Midesha
10.0
/ 10
This was a family vacation with two teenagers. From the moment we arrived at the hotel it was five star service. The staff was both professional efficient and so helpful. Rooms excellent and room service was excellent. The dining buffet was amazing with so many different types of foods. The pools and on property activities will also excellent. One of the best properties we have visited. Service as expected with a smile, as after all, we are in Jamaica!
We were all including the kids entertained at all times !
Nirav
10.0
/ 10
Great customer service. Tasty food all restaurants are good nice place to chill out.
Khalilah
10.0
/ 10
The property was AMAZING and the staff was so nice! The only bad part was my check in experience. It took 1 hour and 30 minutes due to system issues. Other than that...10/10!
In the Area
See Map
Main Street, Parish of Saint Ann, Jamaica
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Moon Palace Jamaica – All Inclusive
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Moon Palace Jamaica – All Inclusive
Main Street, Parish of Saint Ann, Jamaica
Discover More Places
Discover More About Moon Palace Jamaica – All Inclusive
Location
Staying at Moon Palace Jamaica – All Inclusive is a good choice when you are visiting Saint Ann Parish.
About Moon Palace Jamaica – All Inclusive
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Moon Palace Jamaica – All Inclusive exclusively for you.
Get precious and unforgettable moment during your stay at Moon Palace Jamaica – All Inclusive.
All facilities in Moon Palace Jamaica – All Inclusive
Others
Things to Do
- SHOPPING_ON_SITE
- Outdoor pool
- Poolside bar
- Beach umbrella
- Garden
- Spa
- Beach towel
- Sauna
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Nightclub
- Snack bar
General
- Banquet
- PARKING
- Terrace
Sports and Recreations
- Fitness
- Game room
- Billiard
Family-friendly Facilities
- Children club
- Children pool
Business Facilities
- Business center
- Computer station
Nearby Facilities
- Hair salon
- ATM/Banking
Transportation
- Valet parking
Kids and Pets
- Supervised childcare
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer with surcharge
Accommodation Policy & General Information in Moon Palace Jamaica – All Inclusive
Important Note
- Airport shuttle fee: JMD 10000 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Moon Palace Jamaica – All Inclusive | 705 |
Number of floors in Moon Palace Jamaica – All Inclusive | 11 |
Another facilities in Moon Palace Jamaica – All Inclusive | SHOPPING_ON_SITE, Outdoor pool, Poolside bar, Beach umbrella, Garden |
Frequently asked question in Moon Palace Jamaica – All Inclusive
What are available facilities at Moon Palace Jamaica – All Inclusive?
There are top facilites at Moon Palace Jamaica – All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Moon Palace Jamaica – All Inclusive?
The standard check-in time at Moon Palace Jamaica – All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Moon Palace Jamaica – All Inclusive?
Moon Palace Jamaica – All Inclusive is a 5.0-star hotel.
How many floors does Moon Palace Jamaica – All Inclusive have?
Moon Palace Jamaica – All Inclusive has 11 floors.
How many rooms are available at Moon Palace Jamaica – All Inclusive?
Moon Palace Jamaica – All Inclusive has 705 rooms in total.
See All
More Reviews from Other Guests in Moon Palace Jamaica – All Inclusive
Other sources (1,343)
8.0
Very Good
From 1,343 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Traveloka Review
Number of reviews per page
20
40
Top reviews
Pamela
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Jamaica is truly a paradise. The hotel is pretty but the rooms are a tad small and a bit rundown. Still, it is a beautiful hotel with nice staff andany places to eat and relax.
There where shows and activities but not all day long; they would last an average of an hour and that's it.
Food was good and had a bunch of varieties. The Indian food at the sundeck and the jerk chicken where the best.
If they could play de music a bit higher during the day or have more fun entertainment during the day, it would be nicer.
But overall we loved it.
Read More
Phyllis
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel really is all inclusive. All restaurants, paddle boards, kayaks, surf rider, swim with dolphins, all bars, water slid, all specialty drinks. So just take a lot of $1 and $5 for tips. Also the food was mediocre to bad, even in the best reservation only restaurants. They need to invest in cooks and ingredients. The Buffett reminded me of Carnival cruise line, the worst. We didn’t not walk by or in a single restaurant that smelled like the food they advertised. We were all happy to leave on the last day just to get something to eat. As we checked out the offered me the same room suite for 2 adults 2 kids for $300 a night after I had just paid more than double that. Actually wasn’t a selling point!
Read More
Midesha
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This was a family vacation with two teenagers. From the moment we arrived at the hotel it was five star service. The staff was both professional efficient and so helpful. Rooms excellent and room service was excellent. The dining buffet was amazing with so many different types of foods. The pools and on property activities will also excellent. One of the best properties we have visited. Service as expected with a smile, as after all, we are in Jamaica!
We were all including the kids entertained at all times !
Read More
pavel
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Worst resort experience we’ve ever had! They stole my hat, and when we got home, my husband discovered multiple fraudulent charges on his account.
At checkout, I was busy reporting my missing hat, so my husband handled the checkout process. They told him there was a $12 balance on the account. Oddly, the card I used at check-in wasn’t charged, so he gave them his card to cover the balance. That card was never used anywhere else only at checkout and within two days, there were over five fraudulent charges. Completely unacceptable. Please be careful
When you visit this resort.
Read More
Nirav
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great customer service. Tasty food all restaurants are good nice place to chill out.
Khalilah
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was AMAZING and the staff was so nice! The only bad part was my check in experience. It took 1 hour and 30 minutes due to system issues. Other than that...10/10!
chiquila
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was a beautiful property
PRAKASHBHAI
Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff is not friendly
Frederic
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Not a good hotel
Nicolette
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful property and excellent service
Stefany
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was one of the best resorts we experienced. EVERYTHING was perfect. My daughter had a blast enjoying the the pools, kids club, the arcade rooms and entertainment shows. We absolutely loved our stay here. The food options are phenomenal. Sundeck's pizza was amazing. The excursions including an on-site dolphin cove were fantastic. We will be back for sure!
Read More
Casene
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything from food to place
Angel
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything in the property is great except the food, for to be an international tourist receiver they add too much spicy food. Almost everything in the buffet is spicy.
Najay
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was my fourth time visiting, and while the overall experience was great as usual, I was disappointed by the handling of the Expedia VIP perks. As a Platinum member, I expected the benefits listed, but the staff claimed to have no knowledge of them—even after I showed the confirmation email and pointed out the sign on display. Unfortunately, they still chose not to honor the perks.
Aside from that, the stay itself was enjoyable, and the service and amenities were otherwise up to the usual high standard.
Read More
Bianca
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely family resort! Good was amazing and the resort had so many things to do.
Shawn
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My wife and I had a fantastic time, love our stay at the Moon Palace resort. My only complaint was that on our first day we spent most of our breakfast with members of the hotel staff, trying to convince us to sign up to the hotel's membership program. I just wanted to have a quiet breakfast with my wife. We are not really frequent travelers, once I indicated we werent interested in signing up, I was hoping we wouldn't be hassled, a no should be taken as a no. Conversely, we had fun otherwise, especially at our trip to Dunn's River Falls.
Read More
Yurenia
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
my stay was nice the only thing i do not like was the food it was bad on the Japanese restaurant not flavor at all on the italian one worse my daughter ask for a meat that almost broke her teeth my risotto y was like soup on the buffet the only food that you can eat was Jamaican food with good flavor but to spicy
Jody-Kay
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I recommend this property 👌 its one of the best in Jamaica
Sharonna D
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pool area
Michelle
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing and friendly staff. Beautiful property. We had couples massage for our anniversary at the Spa and was the best massage I have had in a long time. Highly recommend!!
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Saint Ann Parish
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC
Copyright © 2025 Traveloka. All rights reserved