ANA Crowne Plaza FUKUOKA by IHG, an IHG Hotel

Close to bus stop & Shinkansen!

Great spot, rooms spacious! Traveled with group

Typical older 1980s Japanese hotel. Rooms were on the small side for Fukuoka and not recently renovated. Mattress and linens were nice but the bathroom definitely needs renovation.

The property is a bit dated. The hotel tries to make up for it with an array of consumables. The walk from the Hakata train station was okay. Have to get past just one traffic intersection. If you’re not spending too much time in the hotel, this is value for money.

Nice stay !

Well maintained facilities but everything is just too old.

The receptionist that check me in a bit rude. The vibe is off

This hotel is very old and dated. Maintenance is very much needed here. I was surprised to find dust on the tv console and the carpet wasn’t that clean upon my check in. I requested for housekeeping the next day but found everything the same just the bed was made and towels replaced. I had to wash the toilet as the stench of urine lingered. One thing that’s excellent is the front desk staffs, they were very friendly and helpful and try to understand my queries despite the language barrier.

Location and staff was wonderful. The room was very small, both of us couldn’t leave our suitcases open. bathroom was small and stuffy without proper ventilation. Room was hot so they delivered a fan and the window was able to open a crack that made it bearable.

Great location, nice hotel

Staff was nice. Breakfast was good. Room needs 5o be renovated. Old carpet. Room and bathroom were dark.

The toilet was not cleaned every day. On the last day, we even saw a live cockroach walking near the bed.

ROOM CONDITION IS DIFFERENT.

Service was really exceptional and the location could not have been better.

Convenient location

ANA Crowne Plaza Fukuoka is a very centrally located hotel. Very close to Hakata Station and many shopping/dining options nearby!

Musty .aircon not working well. Carpet old and dirty.bedsheets smells

The teas and sleeping amenities in the room, especially welcome after long day of travel/sightseeing.

While the room is well maintained, it’s overall condition is outdated. Recommended to refurbish

Check in was simple and straight forward. Our stay was made very pleasant by the superb staff. Their courteous and helpful attitudes were excellent. When we mislaid an USB flash drive just before we checked out, they made a thorough check of our room and then shortly afterwards, by then we had travelled to another city, they emailed us to say it had not been found. At that stage, with some embarrassment, when we were unpacking we found it had been caught up in some clothing and so was hidden in our luggage. Our room was very good with very comfortable beds and all facilities worked well. We will be staying there again.